Worked in retail for 2 years full time, lets call the shop...."urtons". I was always brilliant with my customer service, taking as long as the customer needed to find what they where after. I was told by my manager that I was spending to long with people, although I always got glowing praise.
I was manager of the shoes (different company), The suits (different company) and worked for "urtons". The split was 20 hours shoes, 10 hours suits and 7.5 hours "urtons". Yet I was expected to drop everything I was doing and help out incompetent co-workers who regularly had break downs/temper tantrums. I practically ran that store.
When I left I was told I had been royally backstabbed, Told I was rubbish and also was the main reason we had no profit margin.....that must be why I got 2 cheques for £200 each for making huge profits on the shoes and suits....I hate retail, I find it hard to even shop in high street stores now.