Virgin Media Discussion Thread

Back 5 years ago I was with virgin for about 10 years! - I signed up for the trial for 50MB broadband and unfortunately my ping was atrocious - 49ms!! so I complained and complained, but they refused to give me my old modem back so I decided to leave - They didn't even bat an eyelid after 10 loyal years wtf!

Anyways - Whilst Sky has been kinda good (I get 20mb down and 1mb up on adsl at a fraction of the cost of virgin's broadband) - I'm look at their Fibre product but its not out yet (£20pm) :(

Currently toying with the idea of going back to Virgin media just for 100MB broadband (£35 pm)- Got two questions:

1)- What will my upload speed be?
2)- Is it capped? - I've been spoiled over the years by Sky - completely uncapped at all times of the day, don't think I could go back to a capped service again.

Live in the HD3 area of huddersfield if anyone from these ways has any comments? thanks
 
Back 5 years ago I was with virgin for about 10 years! - I signed up for the trial for 50MB broadband and unfortunately my ping was atrocious - 49ms!! so I complained and complained, but they refused to give me my old modem back so I decided to leave - They didn't even bat an eyelid after 10 loyal years wtf!

Anyways - Whilst Sky has been kinda good (I get 20mb down and 1mb up on adsl at a fraction of the cost of virgin's broadband) - I'm look at their Fibre product but its not out yet (£20pm) :(

Currently toying with the idea of going back to Virgin media just for 100MB broadband (£35 pm)- Got two questions:

1)- What will my upload speed be?
2)- Is it capped? - I've been spoiled over the years by Sky - completely uncapped at all times of the day, don't think I could go back to a capped service again.

Live in the HD3 area of huddersfield if anyone from these ways has any comments? thanks


Upload is either 20:1 or 10:1 depending on where you live.

So 100Mb you get 5 Mb upload or 10Mb depending on where you live.

It is capped after you download X amount (not sure, go look) but then only to 50% speed for 5 hours. It isn't capped between midnight and 9AM I believe. Also if you go with virgin again, either make sure you're using wired connection all the time for anything you are gaming on. Or get a decent router because the SuperHub is absolute dog ****.
 
Excellent router going cheap to anyone that's interested:


Ordered this for £20 new on bay via HUKD:

Samsung CY-SWR1100


cy-swr1100.jpg


specs are awesome for the price; normally £100+ (dual band, gigabit ports, usb file share) - got it today and it's awesome!

£30 new now on the bay.
 
What's the Gigabit throughput like and the Wireless-N throughput?

I'm on a WNDR3700 at present and it's fab at everything but the UI features where I want more control over scheduled access to the net for specific IP addresses among some other LAN admin tasks.
 
Have VM announced when it will be publicly rolled out?
R36 Public Pilot. posted on 29-06-2012 19:06

After the Go/No-Go call today we've decided to move to the next stage in piloting the Super Hub, a public pilot in selected areas for around 8000 Super Hub users. If this is successful next week we'll start deploying R36 to all Super Hubs across our network in the following two weeks
 
^ So after friday it's been 2 weeks and we might see it roll out. Can't wait, my wireless keeps dropping recently. If it doesn't improve at all I'm buying the N66u :)
 
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I read in here a while back that those customers on the 50mb package who were notified of the 100mb free upgrade later this year were able to pull a cheeky one and request the upgrade early once 100mb was available in their area.

I just wanted to know how you pitched that idea out there and what the chances of success are or if they have put a stop to it now?
 
I read in here a while back that those customers on the 50mb package who were notified of the 100mb free upgrade later this year were able to pull a cheeky one and request the upgrade early once 100mb was available in their area.

I just wanted to know how you pitched that idea out there and what the chances of success are or if they have put a stop to it now?

I just rang up and said I've just seem 100mb is now aval in my area, just wondering how much it would cost to upgrade. They then said we can upgrade now.
 
Is it worth it for wired connections and do you mean turning the router off then on and you get it or do you mean factory reset option?

Hmm doesnt seem the firmware does a lot. Also my package the XL 30mb one doesnt seem to be this week but next.

http://community.virginmedia.com/t5/Announcements/Super-Hub-R36-Firmware-Rollout/m-p/1311663

After a successful beta test and public pilot of our Super Hub's new R36 firmware we're now ready to roll this out to everyone.

Starting tommorrow morning customers on our M20, M+, 100 and XXL 100 tiers will be able to update to the new firmware by rebooting their Super Hub. This will be followed by updates the following week for XL, XXL, L30 and XL60 customers and the week after that for L and 30Mb customers. You can check which tier you're on by logging into my.virginmedia.com.

The new firmware consists of the following changes:

Update to the latest Broadcom wireless drivers.
A fix for issues where downloading large files using the Blizzard Downloader and other multi threaded download applications would cause the Super Hub to reboot.
General improvements to resolve to the Super Hub rebooting or resetting to factory settings during use.
A fix for iPlayer and streaming video problems on the XBox 360 while the Domain Blocking feature is in use.
An updated GUI for the admin screen.
Thanks once again to all our beta testers on the forum for their help proving this firmware release was a solid one.
 
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