Virgin Media Discussion Thread

I haven't hit over 40Mb (on my 60Mb service) since the R36 upgrade, but that could be due to many things, e.g. congestion. I'll keep testing it, but I'm happy with that anyway.
 
With the R36 firmware, where do I find out my upload speed? All the broadband speed tests tell me I have 2.5 MB/sec upload speed - earlier today, on the R30 firmware, I had 3MB/sec. :(
 
Grrrrrr
I was looking forwards to my July speed double to 100mb.
Now Virgin's cleverly crappy site says that they will be upgrading me to 120mb...... Dec2012-May2013.
Absolute vegetables at virgin.
 
i duno if it helps anyone with the crashing issues but turning off the firewall and other stuff on it, basicly all the extras lol totally fixed it here, and very stable, if you run it gimped

Steveocee said:
Grrrrrr
I was looking forwards to my July speed double to 100mb.
Now Virgin's cleverly crappy site says that they will be upgrading me to 120mb...... Dec2012-May2013.
Absolute vegetables at virgin.
Click to expand...

haha did they tell every1 july? what was the richard branson in running shorts thing all about then
 
Virgin have been using July as 'at some point in the future' placeholder, its just now its actually July they need to update it with the actual rollout plans. Its exactly the same as BT's continually shifting Infinity rollout dates.
 
now my account says:
Exciting news - we're giving you a free broadband boost to up to 120Mb, the UK's fastest ever widely available broadband!


Some people may need a new modem to make the most of up to 120Mb broadband. If that includes you, we'll send you a free Virgin Media Super Hub that can handle speeds of up to 120Mb and more.
Click to expand...
:D
 
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It can cope with that speed but VM are unwilling to support it as it uses older connection methods that are not "as stable" as the newer methods.
 
I'm having an interesting problem with my connection at the moment - probably going to involve a call to customer services (yuk) but though I'd ask in here first if anyone else has had the same.

Every sixty minutes at 8 minutes to the hour I am getting packet loss or disconnected, not sure which but have have a ping running in the background to news.bbc.co.uk and I lose exactly 6 pings. This is just enough to kick me out of MSN, WoW, Poker, whatever I happen to be doing at the time. A ping to the router itself never drops so it's not local (and I'm connected via Cat5 not wireless).

Anyone else had this?
 
BigBoy said:
It can cope with that speed but VM are unwilling to support it as it uses older connection methods that are not "as stable" as the newer methods.
Click to expand...

Not sure who the reply was aimed at but VM apparently will support 120Mb with it. The 160Mb thing is irrelevant at this point because the next broadband tier that will be launched will be 200Mb so would require a superhub anyway.

Also that makes no difference because VM won't be using the superhub with 200Mb when it launches.
 
Moley said:
I'm having an interesting problem with my connection at the moment - probably going to involve a call to customer services (yuk) but though I'd ask in here first if anyone else has had the same.

Every sixty minutes at 8 minutes to the hour I am getting packet loss or disconnected, not sure which but have have a ping running in the background to news.bbc.co.uk and I lose exactly 6 pings. This is just enough to kick me out of MSN, WoW, Poker, whatever I happen to be doing at the time. A ping to the router itself never drops so it's not local (and I'm connected via Cat5 not wireless).

Anyone else had this?
Click to expand...

It's a weird one for broadband to do this. The only thing I can think is that telephone lines use a sync timing and if the sync goes out it will reset and cause any active calls to go to to dial tone.

Obviously cable broadband doesn't use the phone line but it might be a similar thing syncing with the cmts.

The only other things are electrical pulse which has been mentioned already. Or I have seen in the past a customers boiler cause break up of pictures on tv when it switched on which was bizarre
 
Engineer came to put a attenuator to lower my downstream levels from around 8.5 to 9 to about -2 ish.

Also told him about the packetloss he said local area issue probably and i think he will look into it.

Told him about the ppl on the forum here ringing up and getting their double speed early he said he would look into it. 20 mins after he leaves my flat i GOT IT! along with the new firmware. ;)

Bye bye 30mb/3mb hello 63mb/3mb (well upload i think is slightly down but near enough).

 
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