Duchess of Cambridge's nurse has reportedly been found dead

Do you think staff answering the main desk phone should not give any information out at all?
What about visitors turning up - should they be vetted before going into a patient?
I just think it's unworkable.

Apologies if I've missed any context, but the way it *should* be is: person calls, nurse should verify the identity of the caller and also gain consent from the patient to put them through/give out any information.

Visitors turning up to see a patient is a bit different, it's going to be pretty obvious if they were welcome or not...
 
next step the DJs

:rolleyes:

As I posted earlier. Listen to this randomly picked set of prank telephone calls - https://www.youtube.com/watch?v=y0TxfwB3BWQ

In some ways these are more vindictive than the Australian's single phone call. They made a single call, and in many ways they were the brunt of the humour due to their silly impressions. They certainly didn't actively attempt to repeatedly infuriate an individual as can be heard in the above example.

Consider if the poor pizza guy had lost his job by accidentally swearing in frustration in front of customers. Consider if he'd then committed suicide. It's in NO way more far fetched than a random prank call to a hospital reception resulting in a death. Is it!

So clearly, the ONLY difference is the fact the nurse at the reception was mentally unstable enough to commit suicide, and Mr Pizza guy was not. Why are you waving a pitch fork at the Austrlian DJ's and not at every prank caller who ever embarrassed anyone?

The Australian DJ's are absolutely not to blame for this woman's death. By all means suggest a prank call to a hospital reception as questionable, but just because it resulted in a suicide, it's nothing more than that.

There is far to much irrational double-standards pitch fork waving going on...
 
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[TW]Fox;23344996 said:
Are you saying you beleive there was nothing else in the nurses life that led her to her decision and it was solely because she transferred the call?

Are you saying there was something else in the nurses life that led to her decision? :p
 
Do you think staff answering the main desk phone should not give any information out at all?
What about visitors turning up - should they be vetted before going into a patient?
I just think it's unworkable.

Yes, we did not allow it unless the call was outgoing or a prearranged password was used. It is not the nurses responsibility to tell all and sundry what is going on - they should spend their time brushing up on their ANTT (I hear there are some good videos out on that these days!). We used to give information to one or two designated persons (eg say parents) and it is then their responsibility to give that information out to whoever they wish.

New visitors should be treated as an unknown quantity and escorted to the patient and confirmed by the patient and if the patient can not confirm then again liaison with the designated contact should be made etc.

It is workable and whilst creating workload in one way saves workload in another. It creates a tighter operating environment and does work and it also means it is second nature when you really need to do it because of police, social, media concerns etc.
 
Are you saying there was something else in the nurses life that led to her decision? :p

In truth it doesn't really matter if it was the sole reason she did it, the point is, is that its an excessive and unpredictable responce that suggests something wasn't quite right to begin with. We all have a point where we might snap, the straw that broke the camels back and all that but the usual response to that isn't to kill yourself.

That aside I don't think many would disagree that it was an ill conceived plan on shady moral ground though. As said previously hospitals aren't your usual port of call when looking for potential comedic material.
 
In truth it doesn't really matter if it was the sole reason she did it, the point is, is that its an excessive and unpredictable responce that suggests something wasn't quite right to begin with. We all have a point where we might snap, the straw that broke the camels back and all that but the usual response to that isn't to kill yourself.

That aside I don't think many would disagree that it was an ill conceived plan on shady moral ground though. As said previously hospitals aren't your usual port of call when looking for potential comedic material.

I take it you haven't seen Green Wing? :D
 
I am not one for a conspiracy theory like this... but why would a nurse who had hardly anything to do with this commit suicide .. i am sorry but something is fishy .. no way would a nurse who did nothing wrong would commit suicide ..
 
Apologies if I've missed any context, but the way it *should* be is: person calls, nurse should verify the identity of the caller and also gain consent from the patient to put them through/give out any information.

And how is verifying done if the patient is comatose or asleep?
Xordium mentions passwords but what about family members who haven't got a password, what do you tell them without getting a complaint to PALS or the Complaints Department?

It is not the nurses responsibility to tell all and sundry what is going on

But you know yourself it isn't 'all and sundry', it will be 'he had a good night' and it will be left at that. No way would they be saying they had him on the crash table at 3 am and nearly lost him. I get all the information I want because they see my name and department on their phones.

I'm only asking questions Xordium and not arguing with you because I don't know and don't have your experience. If I remember tomorrow I will ask the nurses in my department how they handled calls.
 
But you know yourself it isn't 'all and sundry', it will be 'he had a good night' and it will be left at that. No way would they be saying they had him on the crash table at 3 am and nearly lost him. I get all the information I want because they see my name and department on their phones.

I'm only asking questions Xordium and not arguing with you because I don't know and don't have your experience. If I remember tomorrow I will ask the nurses in my department how they handled calls.

I know you aren't - I took it as a question! The only time I have ever thought whether I should really reply to a post of yours was with your ANTT video nad it had that edge touching ... fortunately you'd already spotted it! But I did think omg he might get seriously annoyed after doing all that work!

it matters not what the nurses say it's a case of how it should be done. I could give you a number or things that should be done and if you ask the nurses I bet they won't be. You will know this from ANTT. If I had mentioned that 20 years back you'd be like - nope they don't do that. However, they should have been for their own sanity if not the patient.

However, I would qualify that by saying I spent the vast majority of my career in areas where a tighter ship was kept anyway and often with people in the public eye for reasons of fame, birth or financial clout etc. Once those rules are in place then they need to applied wholescale. The thing is you can't tell whether it is an important person, all and sundry or someone with malicious intent. The only people who can make that assessment is the patient or their designated significant and nominated other eg parent, spouse, sibling.

A lot of this also comes from a personal belief system:

Familiar social contact is good for people who have poor health. However,
Nurses are overworked and best tasked to nursing roles. (that's why some nurses like the nights - the phone actually stops!)
The family are better able to determine who needs to know than the staff.
People should only be in hospital if they need to be in hospital.

A lot of visitors are coming because they haven't seen granny for a long time etc, or ringing because of that - the problem here is that granny shouldn't be in hospital in the first place. If she is well enough to receive all this attention she is well enough to out of a hospital in a better place for here. There are no such places readily available and therefore we get problems etc. The hospital is trying to facilitate a social need that it shouldn't be doing.

People got used to it and it worked for a variety or reasons but here was an important one. Lets say Mr Brown is in hospital. Mrs Brown is the designated link. She gets all the information and she tells the family what's going on. Now the nurses are afforded more time to explain to Mrs Brown in detail as they have more time. Not only that but when Mrs Brown tells people she is verbalising her worries and concerns and accepting the issues at the same time. It is facilitating acceptance of what is occurring in Mrs Brown therefore making her a better support for Mr Brown. It brings the family together to support her to know what she is going through rather than isolated units each dealing with things their own way etc.

The problem with saying 'he had a good night' is then you do have to say 'he had a bad night'. You need to qualify it or else you leave them hanging in the air. And 'he had a good night' can quickly turn into 'did he have a good night and can you tell me what his BM was this am' at the same time. However, if he did have a bad night one would hope then an external call had been placed but how many then do you have time to do and if they can contact people at that time (and we know they will eg Mrs Brown 'Mr Brown arrested I am rushing in to see him now') then why can't it be done at less stressful times. A lot of it comes down to laziness, trust, patience, and presumption. It's easier to ring the ward than contact the family member who would know, it's often easier to ring the ward than trust the significant family member to let you know if there is something wrong, it's often easier to ring the ward than wait a little longer to find out something you can not change, it's often easier to ring the ward and save the family member the time when actually they may need to hear a familiar voice too, etc.
 
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if the station had empathy and respect they would not have broadcast the call.

now they are trying to recify the situation and paying up shows they consider they have contributed to the death.
 
Can’t see why the radio presenters are getting so much heat, stupid woman kills herself over virtually nothing of significance. “Royals” are just as much to blame and so are our press.
 
if the station had empathy and respect they would not have broadcast the call.

now they are trying to recify the situation and paying up shows they consider they have contributed to the death.

No it doesn't, at all. Firstly I was under the impression its a fund they set up donated to, though I saw something else suggest it was the advertising money from the show or something along those lines.

But ultimately, their jobs are in trouble, the station is in trouble, and their advertisers are walking out the door..... you are catagorically stating them giving some money as implying their guilt. The FAR more likely scenario is they are paying as a good will gesture to make people think they aren't bad people and to fend off the ridiculous media backlash. Notice I said far more likely, I'm not stating someone elses intentions like you have a ridiculous number of times in this thread.

IF the media hadn't decided they were to blame, and nothing was said, and people just said "oh, she killed her self, how sad", would they still be paying up? Not very likely, which suggests logically that the giving of money is more down to the reaction then the act or result.

Either way, there was a story today, a father died while doing the Gangnam dance at a party.... obviously by the same logic as those in this thread. Because Psy came up with that dance, and he died doing that dance, and had he never invented that dance this man could never have died doing this dance.... he's to blame... right?

The painfully stupid part of this all is, IF she did commit suicide over transfering a call..... it will only be because the media turned a non story into world wide news... IE the media is at fault and you could also suggest those who read the gutter press WANT to see stories like that and hence it was only made into news for the readers, so they are at fault. Likewise, people are only deciding these guys are at fault because again the media decide to make up and push a story because its something they know the daft masses will read about and buy their papers to see the story.

Both the nurse being "made into a laughing stock" AND the harrassement of the Aussie DJ's, is because of the gutter press taking non stories and making them into some big blown up pile of stupid crap, and they only do this because they know the stupid masses want such content and will pay them money for such content.

IE Joe Average Sun/DailyMail reader is at fault for the press making this story a big deal, and the readers should have foreseen the consequences of letting the press harrass anyone to make some stupid story for them to read.

When the girl was murdered a couple years back and the completely innocent landlord was arrested and deemed a murderer by the same papers, and everyone believed it. They make up this crap because their readers want it, the papers harrass people FOR YOUR ENTERTAINMENT, and blame everyone else when it backfires.
 
[TW]Fox;23344996 said:
Are you saying you beleive there was nothing else in the nurses life that led her to her decision and it was solely because she transferred the call?


Are you saying that you have evidence that there was something else wrong in her life?

What NO ..didn't think so.
 
If i farted in public and someone smelt it, and it pushed them over the edge to commit suicide, am i partly to blame?

I would go far as to say the woman was selfish, and she shouldnt be played as the victim.
 
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