ebay item help

LizardKing · 2 Jan 2013 at 11:32

You listing is very dishonest.
You've filled in the item specifics as if your actually selling a phone with very little information to suggest its anything more than a box.

Ebay will refund the buyer and IMO rightly so

Guest2 · 2 Jan 2013 at 11:33

http://www.ebay.co.uk/itm/290836835699?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649

I have sent this to the high bidder and added a note. Not sure if that can be see on the auction. I have tried to include questions but they are not showing either
*Please note, as per title, description and pictures, the Phone is not included in the sale. Please retract your bids if you do not want the item. I am unable to edit the description or category as it is ending in less than 12 hours. Thanks*

chanjy · 2 Jan 2013 at 11:34

This one with the following description?

Apple iPhone5 16GB Black/Slate Box with accessories

Includes official lightening to USB cable, Apple 5W USB Power Adapter and Apple EarPod headphones

None of these accessories have been used and are still sealed (see pictures)

Apple Lightning to USB Cable
RRP £15

Apple 5W USB Power Adapter -
RRP £15

Apple EarPods with Remote and Mic -
RRP £25

Guest2 · 2 Jan 2013 at 11:34

Mark A said:
http://www.ebay.co.uk/itm/Apple-iPh...19827?pt=UK_Mobile_Phones&hash=item19d7d93953

Also looks like someone else is listing a box with your photo.

They are, how can i get that removed?

reported it - Thanks

Rotty · 2 Jan 2013 at 11:36

I would say that listing is far from clear in relation to it not including the phone

Cuchulain · 2 Jan 2013 at 11:36

Guest2 said:
I think ill do this, some people are just stupid and/or trigger happy

I think you should cancel the listing and create a new one that's far less ambigious, picking options infers it's actually a boxed phone, you've also stated it's new and unopened when clearly that isn't the case, only the accessories are unopened.

You know that the high bid is because the buyer thinks it's a boxed handset so why not do the decent thing?

Rotty · 2 Jan 2013 at 11:38

Look at the item specifics section and it list the phone spec

I know you probably didn't intend it but to me that is vague and verging on the misleading, I would cancel the auction and list it much more clearly

Guest2 · 2 Jan 2013 at 11:38

Cuchulain said:
I think you should cancel the listing and create a new one that's far less ambigious, picking options infers it's actually a boxed phone, you've also stated it's new and unopened when clearly that isn't the case, only the accessories are unopened.

You know that the high bid is because the buyer thinks it's a boxed handset so why not do the decent thing?

I have tried to include this and sent it to the high bidder.

*Please note, as per title, description and pictures, the Phone is not included in the sale. Please retract your bids if you do not want the item. I am unable to edit the description or category as it is ending in less than 12 hours. Thanks*

NuggetUK · 2 Jan 2013 at 11:38

Just end the listing? Will save you a lot of hassle in the long run.

Guest2 · 2 Jan 2013 at 11:39

Rotty said:
Look at the item specifics section and it list the phone spec

I know you probably didn't intend it but to me that is vague and verging on the misleading, I would cancel the auction and list it much more clearly

I will cost me time and money to cancel the listing. Why should I pay for peoples stupidity? This morning it was at £43 which I thought it would sell for

Vanquish-Storm · 2 Jan 2013 at 11:39

Even if you think your right eBay will side with the buyer. It will end up being a massive waste of your time and money.

Soundood · 2 Jan 2013 at 11:44

title etc very misleading, you will get hammered for this

Beans on toast Dave · 2 Jan 2013 at 11:45

Guest2 said:
I will cost me time and money to cancel the listing. Why should I pay for peoples stupidity? This morning it was at £43 which I thought it would sell for

if you had listed it correctly it would sell for the £43 but as your listing is not clear its going for more

put it this way if you had not read the auction properly and you received a box what would you do? i bet you would be disputing it asap

your move OP do the right thing!

Locky · 2 Jan 2013 at 11:47

Guest2 said:
I will cost me time and money to cancel the listing. Why should I pay for peoples stupidity? This morning it was at £43 which I thought it would sell for

I will cost you more time and money when the buyer disputes it.

Jono8 · 2 Jan 2013 at 11:49

What a stupidly misleading auction. re-list and give yourself a slap on the wrist.

Beans on toast Dave · 2 Jan 2013 at 11:50

makes mental note to never to deal with OP on the MM

cainer · 2 Jan 2013 at 11:51

Jono8 said:
What a stupidly misleading auction. re-list and give yourself a slap on the wrist.

OP was pulling a fast one and got scared when the ££ got too high
obvious misleading auction is obvious

Rotty · 2 Jan 2013 at 11:52

Guest2 said:
I will cost me time and money to cancel the listing. Why should I pay for peoples stupidity? This morning it was at £43 which I thought it would sell for

Sorry but I think the fault lies more with the listing than the buyers, think you would be best just to cancel

Guest2 · 2 Jan 2013 at 12:01

When I go to end the item it just has the option to

'Sell the item to the highest eligible bidder'

I have also contacted ebay and asked them to include this

*Please note, as per title, description and pictures, the Phone is not included in the sale. Please retract your bids if you do not want the item. I am unable to edit the description or category as it is ending in less than 12 hours. Thanks*

Guest2 · 2 Jan 2013 at 12:02

cainer said:
OP was pulling a fast one and got scared when the ££ got too high
obvious misleading auction is obvious

Its shows the box and parts clearly in the listing. I have tried to end but only allows me to sell to the next high bidder. I have contacted ebay and bidders, what now?