Anyone running a Z77X-D3H and an Asus Xonar PCI-E sound card?

Akagi · 9 Jan 2013 at 09:35

Recently I built a PC for someone and the system would not boot with the sound card connected, but it would without it connected.

The sound card is an Asus Xonar DGX.

The sound card worked fine in another system. Has anyone experienced anything like this, and did you/how did you resolve it?

I will try it after a BIOS update soon, but I don't believe that Gigabyte boards can flash a new BIOS image onto the chip from within the BIOS using a quickflash method like on my Asrock, so i'm a little hesitant because of the risks.

Any ideas?

zakblood · 9 Jan 2013 at 09:44

have you tried another slot?

might just be irq error

h88p://www.tomshardware.co.uk/forum/342073-10-asus-xonar-computer-crashing

djkav · 9 Jan 2013 at 09:45

I thought the z77x-dh3 was a Gigabyte board?

I have used the quickflash in bios before on my z77x-dh3. I only use the PCI Asus DG tho.

Akagi · 9 Jan 2013 at 09:46

djkav said:
I thought the z77x-dh3 was a Gigabyte board?

I have used the quickflash in bios before on my z77x-dh3. I only use the PCI Asus DG tho.

Yeah its a Gigabyte board, sorry.

And ah OK, so the quickflash BIOS from USB device like a flash drive feature is present?

djkav · 9 Jan 2013 at 09:51

acme15 said:
Yeah its a Gigabyte board, sorry.

And ah OK, so the quickflash BIOS from USB device like a flash drive feature is present?

Thats how I did my last bios update on the said board

Akagi · 9 Jan 2013 at 09:52

djkav said:
Thats how I did my last bios update on the said board

Cheers, i'll do that then.

Akagi · 9 Jan 2013 at 10:05

zakblood said:
have you tried another slot?

might just be irq error

h88p://www.tomshardware.co.uk/forum/342073-10-asus-xonar-computer-crashing

Yes, we tried two other slots :/

honosuseri · 9 Jan 2013 at 10:10

Pretty sure I suggested you update the BIOS. I usually say how to aswell. You press the end key on the keyboard on startup to load the BIOS update utility (Qflash). Make sure you extract the file you download to the USB drive, don't just copy it straight onto the drive

Akagi · 9 Jan 2013 at 10:17

honosuseri said:
Pretty sure I suggested you update the BIOS. I usually say how to aswell. You press the end key on the keyboard on startup to load the BIOS update utility (Qflash). Make sure you extract the file you download to the USB drive, don't just copy it straight onto the drive

Hello hono

Cheers. Haven't had a chance to go round there and sort it yet, so I guess I was seeing if anyone else has had the problem in the mean time

honosuseri · 9 Jan 2013 at 10:23

acme15 said:
Hello hono

Cheers. Haven't had a chance to go round there and sort it yet, so I guess I was seeing if anyone else has had the problem in the mean time

Hey bud,

Tut tut someone doesn't read the manuals and specs of the kit they buy. The gigabyte mobos have a dual BIOS so it's infact safer to update than your Asrock

zakblood · 9 Jan 2013 at 10:32

acme15 said:
Yes, we tried two other slots :/

then go in to bios and alter irq to see if it's shared or a conflict with another device, no reasons it won't work as long as another ones free, some just don't like to be shared or work with another device etc

djkav · 9 Jan 2013 at 10:53

Also, I think one of the 1-4x PCI-e is shared with one of the GFX 16x PCI-e slots. U might wanna check that out. It could be the bottom GFX PCI-e and the bottom 1-4x PCI-e.

Attu90 · 9 Jan 2013 at 11:09

Ive got a Z77-D3H with a Asus Xonar DX and it works perfectly, sorry I cant be of more help.

Akagi · 9 Jan 2013 at 12:00

honosuseri said:
Hey bud,

Tut tut someone doesn't read the manuals and specs of the kit they buy. The gigabyte mobos have a dual BIOS so it's infact safer to update than your Asrock

If I read the manuals, the motherboard in my sig wouldn't have blown up

I'M A MAN! I DON'T READ MANUALS!

...

and it will be my downfall...

Akagi · 18 Jan 2013 at 11:01

The BIOS update fixed it. Cheers Hono

JamieH · 18 Jan 2013 at 11:36

Result!

Akagi · 20 Jan 2013 at 14:51

JamieH said:
Result!

cupofjava · 22 Jan 2013 at 23:13

I'm having the same problem, with the exact same motherboard and soundcard - I just tried updating the Bios to F18, and it's still not working! Did you do anything else, like change any particular bios setting? Did you upgrade to F18, or was it the new Beta one? I'm a click away from sending this frustrating card back!

Many thanks!

Akagi · 23 Jan 2013 at 14:18

cupofjava said:
I'm having the same problem, with the exact same motherboard and soundcard - I just tried updating the Bios to F18, and it's still not working! Did you do anything else, like change any particular bios setting? Did you upgrade to F18, or was it the new Beta one? I'm a click away from sending this frustrating card back!

Many thanks!

I just updated to F16. I didn't touch the beta one. (F17)

It could be something to do with a setting in the BIOS in your case, but I really have no idea, sorry

There is no F18 BIOS for this board yet, so i'm guessing that you have the Z77-D3H and not the Z77X-D3H?

efski · 10 Feb 2013 at 12:00

got the same problem, my pc with gigabyte z77 d3h and asus xonar essence stx wouldnt boot with sound card pluged in, but would without!
q-flash bios update solved the problem, cheers guys!
I spent 2 days trying to find a solution and yes! finally it is! so simple.. if you know it