Dosent take 8 months to apply for planning permission. Ok I'll be reasonable. 6 months if you take off 2months for the network team to plan which node and CMTS needs upgrading. As they have access to a lot more network traffic info then me. Although I can tell you it's been overloaded a lot longer than the 8 months of the currant fault code.
@Castor, VM have moved the STM times usage is now measured until 10pm. It used to be 9pm. Started a week ago I think.
Planning permission is just a farse, the reason why they hold back the cat c seg is basically due to financial and service loss, they would rather keep stringing customers along with broadband cost reductions as this overall is a cheaper for them to do so.