Joys of owning own Business

I dont know, maybe so?

her phone will sometimes ring 6 times then voicemail, sometimes its straight to voicemail.

her mothers number is the only other contact number we have for her, she hasn't put down her spouse or anything.
 
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So what are you most concerned about? The impact to your business or her safety. If it's the latter then I've already given my advice.
 
Agreed - emergency contact is for emergencies. Not to be used for not turning up at work.
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lol. That would inevitably depend upon the nature of the work wouldn't it?

Adult and child vunerability etc. Just notice a nursery was mentioned.
 
ethan said:
lol. That would inevitably depend upon the nature of the work wouldn't it?.
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No, not really. Your emergency contact is for when your next of kin needs to be informed of something in an emergency (You're in hospital or whatever). Its not an additional contact method for your employer to reach you.
 
Linkex said:
No, not really. Your emergency contact is for when your next of kin needs to be informed of something in an emergency (You're in hospital or whatever). Its not an additional contact method for your employer to reach you.
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So you've read her contract/agreement then?
 
Basher said:
So you've read her contract/agreement then?
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Can't say I have ever seen one that states if you are late for work your emergency contact will be contacted.

This is not an emergency, there should be a process in place for when staff are absent especially at somewhere like a nursery where staff ratios are a major thing.
 
Basher said:
So you've read her contract/agreement then?
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I don't need to. If her contract states they can use her emergency contact details to reach her, its not an emergency contact, its an alternative contact. The fact that they may have called it an emergency contact in her contract is irrelevant to my description of what an actual emergency contact is.
 
Linkex said:
I don't need to. If her contract states they can use her emergency contact details to reach her, its not an emergency contact, its an alternative contact. The fact that they may have called it an emergency contact in her contract is irrelevant to my description of what an actual emergency contact is.
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I'd be pretty certain that the contract would define what 'emergency' is. You're right, it would be irrelevant to your description, but not the situation.
 
Oh I don't disagree that they may lay out the usage cases. I'm just saying that if it lays out anything other than I described, then they could just as well call it the 'hot n dirty sexy time hotline' as the 'emergency contact' :)
 
yes, voicemails have been left. still not heard a peep out of the employee or her mother.

If there had been a good reason why the employee hadn't turned in for work, illness, accident, poorly child in hospital etc, then the employee would get in touch through her spouse, mother or sisters.

as you can understand, as a nursery we have to meet legal requirements for staff:children ratio's, so I hope you could understand why we was trying to get in touch with her mother to see as to why she hadn't turned up for work.

if any of you are parents, I don't think you would find it satisfactory to leave your child in a nursery who was understaffed.

luckily myself and the wife are always out of ratio and can cover where needed to us both being qualified and have training in first aid etc.

the employee in question has read all the employee handbooks and signed her contracts, she should know she is in the wrong to of not turned up to work, let alone not let us know.

how difficult could it of been to send a text message, which is what usually happens at 7am in the morning when the nursery opens.

what is more frustrating is the fact that this girl is a full time member of staff and shares 24 children with 2 other members of staff, and we don't know if she is going to return tomorrow or not, and we might have to get another member of staff in who these children have never met before, and might not be as comfortable around.
 
One doesn't just not turn up to work, without so much as word. I think you did all you could and probably would have done the same in your shoes. It's out of order, even more so now you've provided the above info.

In fact, I'd give her notice. Leave a voicemail telling her not to bother coming in tomorrow, or the next day, or the next...Back it up with an SMS. :)
 
its too easy to say such things, but we have Employment lawyers to back us up for that, they just said send out a letter which they are providing, only problem is they take forever to respond, and hope she turns up tomorrow if she receives the letter or not.

if not, I don't know what we're going to do, she was due to work all week with Friday being her day off.
 
I think it's ridiculous that employees do this. At the place I was working at before I left a couple of weeks ago there was this young guy who came it when it suited him. My boss didn't discipline him, and it wasn't my place to do so, although I would tell him to let us know at least. He'd go AWOL for days and then appear with some crap excuse and no apology. This meant that most weeks he was only in for 2-3 days. Useless moron, frankly. He's a good friend, but what the hell; it's just unacceptable.

I'd discipline her unless she had a really good reason. People like this just exist to wind you up.
 
Sending a text at 7am may not have been possible.

What it she had been up all night ill and only managed to get to sleep at 5am.

Now this issue has arisen its time to put something else in place maybe another number that they can contact 24/7 just in case. At least staff can give you a heads up at 3 am even if by 8am they feel better.

Also. Be very careful about the disciplinary. Make sure you do it correctly
 
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