UK Bank with Best Online site

ilcp · 14 May 2013 at 12:05

i have seen the co-op interface when my friend logged on, it was hideous something that not even a person in 1990s would do.

First direct site is good. App is a bit basic i think.

TommyV · 14 May 2013 at 12:14

I rate barclays online services highly, my only gripe is that I can't (to my knowledge) add new payees via the mobile app and it needs to be done via the website, unless I'm out of date ofcourse :-)

SimonTW · 14 May 2013 at 12:33

I've always been happy with Nationwide. The website is good as is the app, although I only just realised they had one so can't say I've used it a lot.

Nathan · 14 May 2013 at 12:38

Nationwide. Really really good.

GravyMonster · 14 May 2013 at 12:45

Nikumba said:
Not being able to download statements to CSV is a big one, no statements online after 12 months is also rubbish. The excuse they gave me was would take up too much disk space.

Their mobile app is utterly rubbish, you can see the latest few transactions but not what DD's you have setup, you can't do anything on it.

Fair points in that case, but both facilities I've never needed to use. I mostly use it for checking balances and money transfers.

Adisan · 14 May 2013 at 12:48

I'm on Natwest and I also have the app on my android phone. Works perfectly.

#Chri5# · 14 May 2013 at 13:26

Rossi~ said:
I use HSBC for my current account, savings and ISA and together using internet banking it's brilliant.

Just hate the whole security pad thingy that i need to log on. However they have an iPhone app if you need to check balance and recent statement.

What's wrong with Two Factor Authentication? I like the extra layer of security.

Russinating · 14 May 2013 at 13:57

Lloyds's Money Manager is excellent. Also no stupid security dongles.

Russinating · 14 May 2013 at 13:59

#Chri5# said:
What's wrong with Two Factor Authentication? I like the extra layer of security.

You can only login if you have the dongle? Which means you can't login anywhere but at home, which is useless. I left HSBC when they introduced it.

diamount · 14 May 2013 at 14:06

I'll echo the same comments for Barclays. Excellent.

diamount · 14 May 2013 at 14:07

Russinating said:
You can only login if you have the dongle? Which means you can't login anywhere but at home, which is useless. I left HSBC when they introduced it.

Is it the same as barclays pinsentry? That seems mobile to me.

POB · 14 May 2013 at 14:26

With RBS which I think uses the same platform as Natwest one annoying this is it does not show direct debits on a list until the first payment has been made.

Shawy · 14 May 2013 at 14:31

Natwest are pretty good for online banking.

Though their website is rather pitiful for finding any information. No where is there information about their U25 railcard or what to do about a debit card that's about to expire, for example.

cu3ed · 14 May 2013 at 14:45

Co-Op/ Smile is fine for everything I do.

And even if it wasnt looking as good as others, theirs no way I would leave their service that they have given me over the years even with money being lifted form my account and ebay/ Paypal problems, they where always on my side.

Where as Barcleys is an absolute cluster ****, will never touch them again.

Strife212 · 14 May 2013 at 14:49

Lloyds, no lame two factor authentication.

krooton · 14 May 2013 at 14:56

diamount said:
Is it the same as barclays pinsentry? That seems mobile to me.

Indeed, I have one at home, and one I keep in my work bag.

bitslice · 14 May 2013 at 15:14

#Chri5# said:
What's wrong with Two Factor Authentication? I like the extra layer of security.

Because HSBC didn't do it to make your life easier, they did it to reduce people ripping them off.

How about TF Auth plus fingerprint scan, plus retinal scan, plus body smell scan, plus 20 charactor mixed case password with obligatory special characters which can never be repeated or be actual words, plus the first four lines of your favourite Shakespeare play, plus typing charactoristics analysis, plus four digit pin code, plus anal temperature reading, plus raster scans of your gf's left nipple.

That'll be secure, it'll also be a royal PITA.

HSBC, avoid.
Their back office is flat out rude as well, so unnecessary.

Steve2000 · 14 May 2013 at 15:22

Barclays is pretty good. You can choose not to use the PIN pad thing if you prefer.

McBain · 14 May 2013 at 21:57

Have to say, Barclays is much, much better than it used to be.

I quite like Santanders as well for their text message authentication for payments. No pinsentry garbage.

Nationwide's is an absolute disgrace, I only have a Credit card with them, but no online payments?

SimonTW · 14 May 2013 at 22:40

McBain said:
Nationwide's is an absolute disgrace, I only have a Credit card with them, but no online payments?

Should you be able to make online payments with a credit card?

Unless I'm not correctly understanding you, I can make payments to other people via the Nationwide website and my current account.