Just been onto the phone with my bank about several confusing overdraft fees, turns out I had actually messed up and it wasn't an error. So I took it on the chin and was incredibly polite to the young woman on the phone, and she decided to sort it out and get it refunded as it was such a shock for her to not have somebody turn nasty given the situation.
Moral of the story, don't be an douche to customer service, because whether you get what you phoned up for or not, where does being horrible to them get you anyway?
Moral of the story, don't be an douche to customer service, because whether you get what you phoned up for or not, where does being horrible to them get you anyway?