Correct. Our price is set for a reason, not "that's roughly what it is and we expect some clients to get our services for less depending on how much they pester us". What value is there to a price if that's not the price?
Anyway this is OT. That's our business, this is a car. We don't sell cars, but I was simply explaining why I don't always expect to get a discount.
Then this attitude is going to cost you money - as simple as that really. I suspect it also costs you customers but I'd imagine you probably don't see it that way. I guarantee there will be customers who, on receipt of a small discount, would have put profitable business your way.
Also that company you linked to is in London as far as I can see (unless they source more local dealers)?
It explains the situation on the website - they are a broker. They put you in touch with a dealership. You can then visit this dealership and collect the car, or you can arrange delivery to your house. You can do it all without leaving the house if you want. They simply have an office in London!
What would you folks do then?
I might be too late for this deal now as you've made your intent fairly obvious to the dealer so some of this is a bit captain hindsight but I'd not have sent that email asking about paint protection for a start. I'd have made it clear tot he dealer that I was in the market for a Sportage - perhaps his - but only if the price was right. He would then have had to work for your business.
Obviously the dealer knows our position because we've spoken to him
Why did you show the dealer your hand?
Buying something of this magnitude is a game for both sides - if you dont treat it as such you will potentially pay thousands more for the car than you might need to.
but if we can't get a car by 7th September (ie if we order a brand new one) then it'll cost me at least £300 and a lot of faff.
£300 seems somewhat trivial against the backdrop of the sort of savings you could make with the right deal.
What exactly is the deal offered here? Is this a brand new car? To what specification and what price?
Edit: Sorry, to catch up, we're looking at the Sportage 2 1.7 CRDi (
http://www.kia.co.uk/new-cars/range/...ce-option.aspx) so it's £20,795 OTR.
Ok - so you are taking an in-stock car intended for use as a demo, but paying the LIST price of a factory order for it? Come on - this is madness. You can do better. Even renting something and ordering a new one would probably cost you less.
I'd be tempted to play the dealer off with the broadspeed price. Get a quote for a new factory order through Broadspeed. Then when you next speak to the dealer, explain that you've found a new factory order for £18900 - nearly £2000 less than his offer. Tell him that on that basis you are simply not interested in his car at his price.
Then wait.
Also, consider calling other Kia dealers. You are buying a brand new car. You don't need to visit the dealer physically and most will happily deliver it to your door. It doesnt matter where the dealer is really. Tell them you want a Sportage 2. Tell them you want to pay about £19k for a new one and will take a stock-car pre 1st September if it helps the deal (DONT mention your 7th September constraint!!). Tell them you'd take a delivery mileage pre-reg for a sensible discount. See what you get.
Also, try not to sound like you are so desperate to buy it. Thats a dealers best case scenario. Once the dealer works out that you really want the car and would probably pay list to get it, then pay list is exactly what you'll do.
Put a bit of work in and you can save thousands of pounds on this car.