Firmware updates for Seagate ST2000DM001 and ST3000DM001

Shad

Shad

Shad

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Has anyone updated their firmware on these drives? I have a selection of drives that aren't running current firmware and my SAN server software is recommending they be updated.

I have ten of the 2TB drives, nine of which are 1CH164 models and are on CC24, CC26 or CC43 and will get the update to CC29/CC49, and one is a 9YN164 and is on CC4B and will get the update to CC4H. I also have two of the 3TB drives but only one needs an update, a 1CH166 to go from CC43 to CC49.

Has anyone else successfully updated their firmware on these drives? I'm not expecting any data loss but I'm half expecting my ZFS pools to need re-silvering if I update one disk at a time.

Cheers :)
 
What is the software that is telling you that? Interested to know how to find out which drives of mine have any firmware upgrades pending...
 
I'm using napp-it on OmniOS. When I view the SMART diagnostics for one of the drives it says:

Code: 
/usr/sbin/smartctl -a -d sat,12 -T permissive /dev/rdsk/c13t0d0s0

   

   
smartctl 6.0 2012-10-10 r3643 [i386-pc-solaris2.11] (local build)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.14 (AF)
Device Model:     ST2000DM001-1CH164
Serial Number:    ********
LU WWN Device Id: 5 000c50 04f443493
Firmware Version: CC24
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sat Sep 14 22:00:15 2013 BST

==> WARNING: A firmware update for this drive may be available,
see the following Seagate web pages:
http://knowledge.seagate.com/articles/en_US/FAQ/207931en
http://knowledge.seagate.com/articles/en_US/FAQ/223651en

SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Although they aren't the right URLs for that particular drive, a newer firmware is available. It would be interesting to see a change log from Seagate to figure out if the update is really necessary! I did recently have a problem with the server that needed a shutdown followed by a re-silver on one of the drives. The drive itself is fine going by the SMART info but that investigation led me to check for firmware updates. I'm hoping they won't hurt and might improve reliability... who knows really, but it's worth a shot I think.

That is, unless other people have been down this road and had problems with the update ;)
 
That's certainly the case for the 1CH drives. The 9YN drives have a separate page (second URL in the output from smartctl I posted).
 
Shad said:
I'm using napp-it on OmniOS. When I view the SMART diagnostics for one of the drives it says:

It would be interesting to see a change log from Seagate to figure out if the update is really necessary! I did recently have a problem with the server that needed a shutdown followed by a re-silver on one of the drives. The drive itself is fine going by the SMART info but that investigation led me to check for firmware updates. I'm hoping they won't hurt and might improve reliability... who knows really, but it's worth a shot I think.

That is, unless other people have been down this road and had problems with the update ;)
Click to expand...

They don't do change logs just talk generically about improvements and fixes, whilst telling you that upgrading firmware should be a last resort and that you should back up your data in case you lose it all.

I upgraded my drives with no problems, though the docs specifically state not to update drives in RAID. I broke my mirrors and upgraded from a bootable USB (image is in the Seagate download). I didn't bother taking my drives out of RAID mode in the BIOS, and it worked fine.

I did the drives one by one so I could test things booted fine whilst keeping a drive for backup, though the update utility will try to upgrade all the drives it find. Seagate recommend not to try to do more than four drives at once.
 
Thanks Steampunk, that's some useful info. I'm all set with bootable CDs and I'll be pulling the drives one-by-one and updating them on a different PC. What could possibly go wrong... ;)
 
I seem to remember some upgraded ok (probably the 3TB drives), but some refused - the Seagate utility would insist no upgrade was necessary. I didn't argue and mostly left things as they were.
 
No failures?

This ST2000DM001 seems to have died a death as I can't get it to spin up nevermind detect... :(

Seagate warranty checker reports it's in warranty but that doesn't help the data much on it!
 
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