Lossed confidence in WD Red drives!!!

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6 Mar 2009
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495
Hi guys,

First off I got synology NAS box at Christmas and ordered 4 x 2TB WD Red NAS drives and one of them was faulty. Overclockers sent me a replacement and everything was good from there.

Have the drives set in RAID 5.

Now 9 months later another one has failed, so starting to confidence in storing my data on them.

Now I don't know wither to RMA it again and get a replacement drive or get a different brand. Do you know if OC can replace it for another model?

Anyone else have issues with these drives??

Thanks
 
Drives fail, just get another one.

Could be just a bad batch, handling, environment!!

If every single one of them died, inc the replacement then I'd consider ditching but especially for RAID setup all disks the same is the way forward...
 
I'm always dubious about buying HDD's via post or courier as they can be susceptible to various degrees of 'handling' along the way. Tend to pick them up from the supplier directly.

Saying that my 3TB WD Red arrived via post (was well packaged though) and its still going strong after a year of use!.

Anyways - with a RAID 5 setup what you complaining about!? :p
 
Most likely bad luck.

You'll see people who've had a bad experience with all the major manufacturers at some point.

I would just get it RMA'd while you can and go from there.
 
I'm always dubious about buying HDD's via post or courier as they can be susceptible to various degrees of 'handling' along the way. Tend to pick them up from the supplier directly.

Saying that my 3TB WD Red arrived via post (was well packaged though) and its still going strong after a year of use!.

Anyways - with a RAID 5 setup what you complaining about!? :p

Hard drives are pretty tough things... However wherever you buy them they're always have going to been man handled in some way.
 
I'm always dubious about buying HDD's via post or courier as they can be susceptible to various degrees of 'handling' along the way. Tend to pick them up from the supplier directly.

How do you think they got to the supplier? :p
 
I had two brand new DOA 3TB Reds. I'll never use them in any environemnt.

I'm not saying that you're wrong to take that approach, but I bet you could find other people who've had a similar experience with just about any other drive out there.

Last time I really looked into it there didn't seem to be much between any of the major suppliers in terms of reliability, but that was a few years ago now.
 
I'm not saying that you're wrong to take that approach, but I bet you could find other people who've had a similar experience with just about any other drive out there.

Last time I really looked into it there didn't seem to be much between any of the major suppliers in terms of reliability, but that was a few years ago now.

Indeed, I agree.

Over the past 10 years I've ordered every make of consumer drive for server and workstation builds and find on the whole I don't get that many DOA's. When two came from WD, with the second being a replacement for the first, I lost all confidence in WD and their 'consumer enterprise' drives.
 
I've got two 3TB WD Red drives in a Synology DS413. Both have been fine so far.

Obviously this forum is a very small sample size though. :)
 
Just bad luck I'd say. I've always bought WD or Samsung, in my current 6 x 2TB green array I've had 2 failures over the course of 3 years, and that's with them all spinning 24/7/365, and they're not reds so not "really" made for such an environment.

I don't really think any one manufacturer is that much worse than another. Get it RMA'd (Consider doing it directly with WD so they send you a replacement next day - Advanced Replacement) and then go from there :) Why throw away remaining warranty switching!
 
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