My trip with AMD in San Jose, California (Photo Heavy)

[fiveub]

5th pic from the bottom in the first post- didn't know there's wild panda in America

Joke aside...you didn't managed sleep popularly during the flight, or too busy making preparation for the trip without sleep?

I always have dark eyes, I like to overwork myself! - Keep myself busy.

 

[bennydragonboy]

Actually before I forget, before this gaming event, for breakfast I had a typical American breakfast, went for the Bayside.

It was so nice.

Right now, I just want the breakfast, looks good man!

 

[atomic7431]

Wow what a great opportunity both in terms of work satisfaction and the culture, amazing.
Thanks for sharing.

 

[Indie]

Looks like you had a great time, would be amazing to be doing something like this for a living!.. whatever it is!

Pardon my ignorance but, what is it that a Community Manager does exactly? (other than visiting AMD and having a good time, of course!)

 

[fiveub]

Community Management is a very new role, due to social media being a popular means of contact a lot of work has to be done to moderate those pages and give users support.

I do a lot more out of my role too, but the community management role is very public facing, for example resolving issues through the forums, Facebook, Twitter, YouTube, Instagram, and all the other means of contacts. I even sign up to other peoples forums if I see an issue regarding OcUK to step in and resolve it.

But it is a means of keeping our online reputation strong, it is a hard job as everything is public and of course you have to be careful in what you say, but you need to be good at communications within the company, other companies you work with and the customer (you).

 

[Indie]

Community Management is a very new role, due to social media being a popular means of contact a lot of work has to be done to moderate those pages and give users support.

I do a lot more out of my role too, but the community management role is very public facing, for example resolving issues through the forums, Facebook, Twitter, YouTube, Instagram, and all the other means of contacts. I even sign up to other peoples forums if I see an issue regarding OcUK to step in and resolve it.

But it is a means of keeping our online reputation strong, it is a hard job as everything is public and of course you have to be careful in what you say, but you need to be good at communications within the company, other companies you work with and the customer (you).

Does sound quite interesting, thank you for the break down - May I ask how you got into something like that?

 

[Bane]

Also you had Sapphire:

Spoiler

Nice to see the S3 case getting some exposure at big events. Wonder what graphics card or integrated Sapphire had in it.

 

[fiveub]

Does sound quite interesting, thank you for the break down - May I ask how you got into something like that?

I have been with OcUK for 6 years, I never started in this role, I have done many roles for Shop Counter, Phone Sales, Warehouse, Customer Service, and Community Management.

With the role I do, it isn't solely Community Management like I say, I do a range of other things, like Customer Service forum support, I authorise/decline cash back for Quidco/Topcashback, I help with events and attend, I help marketing with some promotions, I help out on the forums on a range of different things, I work Saturdays doing fraud checks and order checks, I manage finance orders and lots more.

So yeah, my role title should be longer really, but it would just be complicated. So a nice short title like that is easier.

I enjoy what I do, it is nice to do a range of things otherwise doing the same thing over and over again can be repetitive and could get boring.

 

[Indie]

Sounds pretty good! As I said, thanks for the insight! .. just a nice reminder of 'all the other things' that need to be done in order for things to be running smoothly!

Thanks 5UB, and glad you enjoyed your trip!!