PS+ 14 day trial expired, Sony now taking money!

http://uk.playstation.com/legal/detail/item650079/PLAYSTATION®PLUS-14-DAY-FREE-TRIAL/

13. Credit/debit card details required. At the end of your 14 day trial, if you do not take any action, your 14 day trial will automatically renew to a one-month paid membership in accordance with the SEN Terms of Service and User Agreement and you will be charged £5.49 from funds in your SEN wallet. If your SEN wallet does not have sufficient funds, the credit/debit card connected to your SEN wallet will be charged for the remaining balance. Please visit the FAQ Page at http://uk.playstation.com/psn/support to learn more about how to cancel your subscription. You may cancel your 14 day trial at any time. Full terms and conditions can be found in the SEN Terms of Service and User Agreement at eu.playstation.com/legal.

If you knew you were putting in your credit card details it is pretty obvious what would happen at the end of it even without reading the T&C. Not Sony's fault, its yours for being naive.
 
Don't know what's worse, being unable to read a pretty clear description or posting a message on a forum showing your naivety...
 
You don't even need to read the description. You get a message box saying something along the lines of "This will renew, to stop this go to Account -> Auto Renew" or somtheing along those lines.
 
The worst thing is the OP was that upset by it that he lost all power of logical thinking and didn't even spend the 10secs googling which got me to the above instructions on how to cancel.
 
i'm old school and still use PSN cards to fill my wallet. I don't like giving Sony my credit card details because of things like that, but also because I don't want some hack to get the details. It's not like Sony's customer database has never been hacked.

I am not trying to be anti-Sony. I do this with all gaming companies EA etc...
 
lunarwolf said:
i'm old school and still use PSN cards to fill my wallet. I don't like giving Sony my credit card details because of things like that, but also because I don't want some hack to get the details. It's not like Sony's customer database has never been hacked.

I am not trying to be anti-Sony. I do this with all gaming companies EA etc...
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i dont exactly advertise my credit card detail out there on the web, but in any case that i have had money taken fraudulently i always get it back from the bank.

not talking about sony here but the hacker part.

i don't know why people are scaremongered about the whole card hacking thing, you always get your money back, so there is no risk at all to putting your details anywhere tbh.

some people just don't understand this though and think that people out there rob peoples cards blind and the leave people homeless because of it.
 
I knew they would take 1 month off my card it was obvious when u put card details in i dont know why people complain about it tbh. U would have to be pretty naive to think other wise.

I just cancelled it after it took the money out and i will grab them off Cdkeys now for cheaper no big deal.
 
Let's be honest, no one actually read terms and conditions for anything do they. I did the 14 day trial and luckily about a day before it ended I found a setting buried away in the settings here:

PSN, account information, services list

This has playstation plus, and when I went in there was a box ticked for auto renewal of ps+ on an monthly basis. I unticked it naturally.

Still debating whether to sign up with it as I never game online, but the free games you get seem quite decent on ps3 so it's probably worth it.
 
wunkley said:
Let's be honest, no one actually read terms and conditions for anything do they.
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Lets be honest - if you don't then you have no right to complain about any perfectly legal and fair terms in them.

You'd have to be an absolute idiot to not realise that a free trial which requires credit card details is almost certain to start charging you at the end of said free trial.
 
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Yeh well maybe I should have expected it. In fact I probably would have expected it if I had bought a subscription. But a 'free' 14 day trial? Hmmm. I still say it's pretty low and underhand from Sony.
 
My bro is signing up for this trial. Can you cancel the renew on the console itself? Or on the website? Thanks.
 
IvanDobskey said:
Yeh well maybe I should have expected it. In fact I probably would have expected it if I had bought a subscription. But a 'free' 14 day trial? Hmmm. I still say it's pretty low and underhand from Sony.
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Fairly standard practice? Pretty sure Netflix did this after my first 30 day free trial, I believe the Xbox subscription too.
 
Haggisman said:
Lets be honest - if you don't then you have no right to complain about any perfectly legal and fair terms in them.

You'd have to be an absolute idiot to not realise that a free trial which requires credit card details is almost certain to start charging you at the end of said free trial.
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I'm not complaining last time I looked. I think it's to be expected something like this rolls on (which is why I went in and checked), but you could argue its somewhat underhand for the default option to always be the auto opt in rather than opt out.

And I still stand by the opinion that for services like PSN, iTunes etc etc, about 0.0005 % of end users will read through all the pages and pages, and pages, of Ts and Cs
 
IvanDobskey said:
Yeh well maybe I should have expected it. In fact I probably would have expected it if I had bought a subscription. But a 'free' 14 day trial? Hmmm. I still say it's pretty low and underhand from Sony.
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Yeah, how dare they give you the service free for 14 days. How dare they also make money. It's like they are a business or something. Bad Sony.

:rolleyes:

Every free trial of any subscription service operates this model. Amazon Prime, Love Film, Netflix, any magazine subscription, anything. Your a fool for thinking otherwise, and an even bigger fool for entering card details into a subscription service without thinking they may plan to charge you later.

Suck it up, accept your mistake. You aren't going to get much sympathy.
 
I had the 14 day trial and i am known for not reading the t's & c's but sony pretty much plastered all over the place when i signed up for this.

you couldnt miss it unless you just hit x x x x x x x to get through the settings.......................
 
IvanDobskey said:
Yeh well maybe I should have expected it. In fact I probably would have expected it if I had bought a subscription. But a 'free' 14 day trial? Hmmm. I still say it's pretty low and underhand from Sony.
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You're still trying to blame others for your own negligence here. If you'd said from the outset "I did a dumb thing and didn't realise it auto-renewed" you'd be getting very different responses.

Typical attitude these days though.
 
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