£100 ($170, €125) if you can solve my hardware problem (Longish)

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OK this is a story that has been going on for some 4 months and i have had enough, i either fix this issue or buy a laptop which i dont want to do, so to get you intrested i am offering a reward of £100 (or equalivent in your local currency if you can solve the issue for me. This is not some con I will paypal/BACS/cheque/postal orders hell i will even pay in sheep and chickens if it suits you better and i will be 100% honest if you solve it you will get the cash i promise.

I'll give you a brief history.
I used to run x48 mainboard up untill late feb and that set up was a basic quad core, 8GB and 2 WD Blacks as my OS drives and all was fine except it was slow at video encoding sometimes so hence the upgrade, now may be a good time to expalin how i had my system, both C & D drive had win 7 U x64 installed on them but C drive just had basic apps such as burning app, anti virus, anti malware, search and destroy etc, I would only use this drive if my main working drive (D) went down then at that way i could boot into C and get off D what i wanted to, it was just a safety measure for me and i'm trying to this in my new system as well but it's not working for me, no matter what i try.

So upgrade path was a new Asus Z87 Deluxe, i7 4770k, 16GB of basic crucuial ram and 2 Samsung 840 Pro SSD's (128GB & 256GB) (again win 7 U x64 on both drives), now i will be the first to admit i'm not that up on the new UEFI bios stuff so this problem could be a bios issue i'm not too sure.

Anyway installing on of windows goes fine on C drive, then SP1 goes in fine on C drive again, reboot back into C drive then fire up windows explorer and double click the windows 7 disc setup.exe file (always done it this way and never had a problem) and go ahead and instal win onto the D drive, then reboot into D drive again and install SP1 again, and again this is all fine i can boot into either C or D drive as i wish.

Then i instal the latest LAN driver so i can update windows, so i do C drive first then do exactly the same in D drive so now i have both drives bang up to date as far as windows 7 goes and it's all running fine not a single problem I can boot into both C & D drives as i wish, we now move onto drivers and the hell begins.

When talking about the Asus board (i'll move on to other boards later) they say there is a certain way to do things, first is bring OS up to date then Intel chipset drivers then everything else, i have always followed this route with these new Z87 & Z97 boards, so chipset drivers go in on C Drive fine reboot back into C drive fine then reboot back into D drive D drive and that's fine, i then m ove onto audio/bluetooth/SATA etc etc drivers and again all is fine, by this i mean i'm able to boot back into the C drive and the D drive as well. However when ever i install the Intel USB 3.0 drivers on the C i can reboot back into C drive fine but then reboot back into the D it all goes wrong both my USB power mouse and keybaord fail to respond, there just dead, when it first happened i was using a wireless mouse and the transmitter/reciever part has a green light on it this failed to light up so i'm presuming no power is being sent to the USB 2 sockets, so i tried the usb 3 ports and again not working.

I have tried installing drivers in all manner of order but it makes no difference as soon as i instal the Intel USB 3 drivers it goes up the wall, i now the USB 3 runs of the Z87 chipset itself.

Now you know what the problem is i will some of things i have done to cure it, i'm sure i will miss some stuff out but i will do my best to list everything:
4 x Asus Z87 motherboards
3 lots of RAM, 1 basic Crucial, 1 Ballitx, now using Vulcan from Overclcokers, 2 x 4770K cpu's, 2 Corsair HX750 PSU's, 20 SATA cables, replaced motherboard standoffs and screws (now running outside case to try to find out if case was shorting out), now using new wired mouse and wired keyboard, replaced the SSD's even took the SSD's out of line and ran 3 x 3TB WD Blacks as OS drives to see if the SSD's were the issue but nope same problem, I have even moved away from my first choice board and bought the Gigabyte M1 Sniper and same issue, also now using the MSI Z97 Xpower and again USB 3 intel driver is causing the problems, there is nothing in the damm USB 3 sockets anyway to be causing the problem as i have USB KB/Mouse plugged into USB 2 ports, i'm thinking it has to be a bios problem unless my PSU is not compatable but Corsair says the HS750 are fine with Haswell CPU, don't even get me started on Haswell refresh :(

Right now i'm trying with a m8's copy of windows 7 in case mine has died a death for some reason, but i fear that will give same results, so it's now over to you lot, I will be posting this in one other forum which i think is more US based I don't think i can name it but will hit email to mods and see if i can name site (it's hardware news & reviews not retail outlet), folks i will try ANYTHING so don't be afraid to name stupid ideas who knows it might just work and you just might earn yourself £100, any and all help is welcome.

All1
 
Try install everything on one of the drives at a time, with each of the drives plugged in on their own only, i.e.

- Install Windows & Drivers onto C Drive, only C Drive and Optical Drive plugged in, D drive not plugged in
- Install Windows & Drivers onto D Drive, only D Drive and Optical Drive plugged in, C drive not plugged in
- Plug both in at same time, see if it boots and runs okay.

Another thing is the mobo may only like the USB 3.0 drivers being installed on one instance, so try installing the USB 3.0 drivers on one drive but not the other.

Maybe once you have installed the USB 3 drivers also try to swap the SATA cables around, so plug C drive cable into D drive and D drive cable into C drive.

(Also this reward thing may be breaking forum rules, not sure if it's "legal :) )
 
OK Shivy011 many thx for the suggestions, i know doing it via single drive is fine as i have done this before but when i plug in other drive instal OS on that it's still fine right up until USB3 drivers but i'll give your suggestions a go now, as for the cash well it's my way of getting folks intrested in help if they can plus my way of saying thx to people who answer if i'm not allowed to give to a specific user then maybe the funds can go to charity, i'm sure nobody will object to that and user who wins can suggested charity, cancer uk or whatever.

All1
 
It has to be a problematic USB 3 driver, isn't it? Uninstall them.

I normally don't install all the drivers that comes with the motherboard CD/DVD but only these devices needing missing drivers that are not available with Windows os.

Then I usually go for windows update first to check for any drivers, before going ahead with motherboard drivers, usually with the most up to date from the motherboard's site. However, if the most up to date driver was causing the problem, go back one or two versions backward and see if it helps? Sometimes if rarely, you can have the problem with the newest and latest driver.

Hope this help
 
It has to be a problematic USB 3 driver, isn't it? Uninstall them.

I normally don't install all the drivers that comes with the motherboard CD/DVD but only these devices needing missing drivers that are not available with Windows os.

Then I usually go for windows update first to check for any drivers, before going ahead with motherboard drivers, usually with the most up to date from the motherboard's site. However, if the most up to date driver was causing the problem, go back one or two versions backward and see if it helps? Sometimes if rarely, you can have the problem with the newest and latest driver.

Hope this help

OK but if i'm not mistaken Win 7 does not support USB 3 of the bat that is why i am using latest ones but you make a fair point lastest audio driver for my laptop screws up my headphone jack so have to go back to previous one, I'll try using the driver that came with MB disc rather then from website.

All1
 
Try not installing the USB 3.0 driver at all, perhaps windows will install it by itself also. The ports should still work
 
I do update windows before i instal any other drivers, I have to use the USB 3 (of some sort as in device manager it shows up with yellow exclamation mark which IMO means it needs a driver, ok i use latest one but will downgrade to MB disc version as i presume that is older later

All1
 
OK but if i'm not mistaken Win 7 does not support USB 3 of the bat that is why i am using latest ones but you make a fair point lastest audio driver for my laptop screws up my headphone jack so have to go back to previous one, I'll try using the driver that came with MB disc rather then from website.

All1
OK You have a point there about Windows 7, I am not sure if the intel chipset driver already has the driver for USB 3?

If not, have you tried usb 3 driver from the motherboard's site? If so, try the one from Intel's site, look for the correct version of USB 3 driver for your board.
 
The way I have always done things is to download the latest drivers from the manufacturers website and save them to a USB stick or storage drive. I always download them on the old pc or pre-upgrade. I then build the pc up and falsh to the latest bios. Then, with only the C drive attached, I install windows, then the drivers, then AV/Firewall and only after all that I get the latest windows updates. I then attach any additional drives.
 
don't install the usb3 drivers:D

that'll be £100 please:p

Cash or cheque? :D

pastymuncher That is pretty much how i do it myself, download all latest drivers from motherboard site (MSI in this case) unpacking them and in my case i'm just running 2 SSD's 16GB RAM CPU and not much more not even video card as i'm using video on the CPU, as i say doing the first drive goes without a hitch at every reboot I go back into drive i have just installed the driver on in my case that would be C drive make sure driver went in OK then i reboot again and go into D not to instal any drivers yet just to make sure it boots into D without any issues, that is how i found out it's USB3 drivers, my problem seems to be around the dual booting issue as i say once USB3 driver has gone into C drive then D goes up the wall.

All1
 
Have you got usb3 enabled in the bios? Whats xHCI and EHCI set to?

I had no end of issues with mine when mixing usb2 and 3 devices when I installed the drivers on the disc. Without the drivers no issues.
 
Have you tried installing windows, drivers and then windows updates on C and then disconnecting C, connecting D and then doing the same on that? Once C and D are both working alright by themselves plug both in and see what happens? This could also be a bios setting. Are the drives set to AHCI in the bios (under Advanced>Sata mode selection)? Also in the Advanced section, what is your settings for USB? Do you have the latest bios because 1504 was mostly to improve USB compatibility.
 
Have you tried installing Windows on one drive, getting all the drivers set up, and then cloning that drive into the other? That way you should have a working base build on both to them start customising them for your needs for each drive. If it is just the one step (USB3 drivers installed on one but not the other) that's causing you grief that could be a way of bypassing that particular situation.
 
is having a full windows drive and setup for an emergency really necessary ? an ubuntu or similar usb stick would allow you to do the same
 
That ASUS board is using 2 controllers for USB 3.0 ... the Intel one and the Asmedia one.

First suggestion, boot into BIOS and change the USB settings from "Auto" to "USB Legacy Support".

Some other suggestions on Google say that people should update the motherboard to the latest BIOS and update the Asmedia USB firmware (from ASUS website) with the latest version. Then that may resolve the issue after you've re-installed the Intel USB 3.0 drivers.
 
Try install everything on one of the drives at a time, with each of the drives plugged in on their own only, i.e.

- Install Windows & Drivers onto C Drive, only C Drive and Optical Drive plugged in, D drive not plugged in
- Install Windows & Drivers onto D Drive, only D Drive and Optical Drive plugged in, C drive not plugged in
- Plug both in at same time, see if it boots and runs okay.

Nope that failed again.

Another thing is the mobo may only like the USB 3.0 drivers being installed on one instance, so try installing the USB 3.0 drivers on one drive but not the other.
That is what i do instal USB 3 drivers into C drive then i boot back into D and it locks up i don't even get a chance to put drivers in D drive.

Maybe once you have installed the USB 3 drivers also try to swap the SATA cables around, so plug C drive cable into D drive and D drive cable into C drive.
Made no difference still locks up.

barnettgs The only driver that goes in is the LAN to get windows updates, when in windows updates there is no mention of of USB 3 update options so i have to use motherboard drivers but i am looking at going back over older versions, this afternoon.

Shivy011 If i dont instal any drivers i dont get the full speed of USB3 it defaults back to USB 2 and i ain't paying £200-£300 for usb2 motherboard, the problem has to be my end somewhere as this has happened with the Asus boards, along with the Gigabyte and now the new MSI Z97 board, so i'm thinking it's a bios setting somewhere but for the life of me i have no idea where.

Have you got usb3 enabled in the bios? Whats xHCI and EHCI set to?

I had no end of issues with mine when mixing usb2 and 3 devices when I installed the drivers on the disc. Without the drivers no issues.
Right now i'm running of the MSI Z97 Xpower board and "USB Controller/XHCI Hand-off/EHCI-off and Legacy USB Support" are all set to "Enabled" Legacy USB Support has the option of Enabled/Disabled/Auto.

Have you tried installing windows, drivers and then windows updates on C and then disconnecting C, connecting D and then doing the same on that? Once C and D are both working alright by themselves plug both in and see what happens?
I done that last night and everything works fine on each drive when done on there own when plugging both in it just defaults to first boot drive as i don't get an option to use dual boot, this is the whole problem dual booting is killing me wondering if it's not worth dumping the idea but i dont want to.
This could also be a bios setting. Are the drives set to AHCI in the bios (under Advanced>Sata mode selection)? Also in the Advanced section, what is your settings for USB? Do you have the latest bios because 1504 was mostly to improve USB compatibility.
Given this same fault has gone across 3 make of boards and 2 chipsets i'm almost certain it's either my PSU (which i doubt as Corsair have replaced it) or a BIOS issue but Asus support are as much use as a wet paper bag, I am running latest bios which for the Z97 board is v1.2.

Have you tried installing Windows on one drive, getting all the drivers set up, and then cloning that drive into the other? That way you should have a working base build on both to them start customising them for your needs for each drive. If it is just the one step (USB3 drivers installed on one but not the other) that's causing you grief that could be a way of bypassing that particular situation.
Never thought of that Stu but how would i go about getting some kind of boot menu to choose between one drive and the other, maybe an app like EasyBCD or something along those lines.

is having a full windows drive and setup for an emergency really necessary ? an ubuntu or similar usb stick would allow you to do the same
It's not what i want Andy but it might work after all i'd only want it to get my data off so as i say it may work as for ubuntu forget it "I know nothin" about it but i know there are windows/USB/CD/DVD boot options that will give me what i need, i know this place has a few apps but can you suggest any others?
http://www.lsoft.net/store.aspx

Hi Weazle Right now i'm using the Z98 MSI board but Asus board is still here so i will give MSI board another day or so and try your suggestion regarding "boot into BIOS and change the USB settings from "Auto" to "USB Legacy Support""

AndygullyThanks for that your not related to Wazza by any chance are you?

OK I may go quiet for a while folks as i'll be trying out some of your suggestion, many thanks so far for all your suggestions.

ALL1
 
'I can boot into both C & D drives as i wish'

mmm what boot manager are you using or just switching boot drive under bios ?

'I would only use this drive if my main working drive (D) went down then at that way i could boot into C '
so d is your std boot drive and not c, c is just plugged in in case d's OS go **** up?
why have c plugged in at all, just plug in if d dies.
 
If you have third party sata ports, plug one drive into the Intel chipset sata and the other into the third party controller. Might help

Do you use any USB 3 devices?
 
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