Returning unopened TV to Tesco without receipt

It won't work. They don't just add a tv to the stock file and dispense cash. They will need to track the stock from where it came from (your online order) and return that specific order against it. At that point they will ask for the xbone as well. All tv's will have a name and address against the order because it's par for the course across all retail stores.
 
Go and buy another TV, use a credit card. Return it saying you've lost the receipt but take your CC statement. All above board. You should get a refund.

You now have a receipt. Feel no remorse, but know you're a scumbag.
 
inogen said:
Go and buy another TV, use a credit card. Return it saying you've lost the receipt but take your CC statement. All above board. You should get a refund.

You now have a receipt. Feel no remorse, but know you're a scumbag.
Click to expand...

But then he's still left with a tv?

I'm assuming he doesn't need a tv, as opposed to just not wanting that one.

The only way your suggestion would make sense is if he wanted another tv at £299 that tesco sell that isn't in the offer, he could buy the tv he did want, use the statement as "proof" of a £299 purchase and then return the lg.

I.e he wants a £299 Sony but tesco doesn't have the Xbox offer on that particular model, so he buys the Sony. Then buys the lg Xbox bundle, but uses the credit card statement used to buy the Sony to return the lg.

But he seems to just want a cheap Xbox as opposed to not liking the lg to and wanting an alternative.

Your suggestion doesn't get him any money back, just simply switches the tv for a different one.

Anyway all suggestions are technically fraud, and for what in a supermarket is a "High value" item, you will simply not get a cash refund with no proof of purchase.

It's one thing maybe going in there with an item of clothing with no receipt and swapping it, or possibly cash refund (which is extremely rare with no proof of purchase) but a 300 quid item?!

Best thing to do is just be blatant, buy the bundle, then go instore with receipt and try it on. Worst case they say no, and you go with your eBay plan. Best case is you get someone a bit thick who doesn't realise and simply refunds the tv.
 
Last edited:
FatFishMonster said:
Oh right that's interesting, it must differ between companies then.

All the stuff we buy from Dell at work, they keep track of the S/N on their systems and they know exactly where that S/N has been, date of purchase etc...


damn companies making it harder to scam them :rolleyes:
Click to expand...

Its common in B2B but not retail - off the top of my head I can't think of a single retailer that does it.

IIRC with companies like Dell the S/N ties into the way they operate their SLA.
 
Or actually while I shouldn't even recommend this but here's a thought.

Buy the "bundle" but then pay with two payment methods, which is perfectly legal.

On one card pay £299, then on the other the remaining balance.

Then use the statement showing £299 as your proof of purchase when you return tv to the store lol
 
dholdi said:
And a spare receipt which he can now use to return the original tv.
Click to expand...

Ah yeah, I missed it.

Your idea suggests buying a tv at £299, using the statement of the card as proof of purchase for the lg, and then using the receipt to return the initial tv.

Either way it all seems like too much hassle for the sake of 150 quid.

But then again we live in a society where people will drive 20 miles to save 3p a litre on fuel.
 
Last edited:
I work in Tesco, on the customer service desk and you will be surprised how often this sort of stuff happens. Basically, with no receipt you aren't getting your money back. They will ask where you bought it from, if you say another store, they will refer you to the other store because of its value. If you say it is from that store, they will ask for transaction date (roughly) and clubcard number/bank card number to cross reference it on the system. If you say online, you will be directly referred to Tesco Direct Customer Service.

You could always get someone who is a bit thick though, who just does the transaction, but for something of that value, it will go through a manager - well it should.
 
CJ84 said:
Ah yeah, I missed it.

Your idea suggests buying a tv at £299, using the statement of the card as proof of purchase for the lg, and then using the receipt to return the initial tv.

Either way it all seems like too much hassle for the sake of 150 quid.

But then again we live in a society where people will drive 20 miles to save 3p a litre on fuel.
Click to expand...

Wasn't my idea, but I do agree with you about the hassle.
 
Yeh it sounds like a lot of trouble. Will probably end up just getting the console. Originally my parents were going to have the TV but it won't fit their stand which is why I was going to get rid of it.

Ho wells back to HUKD
 
I returned a hoover without the receipt and got a full refund, but they looked up my clubcard transactions to find it. Obviously if the OP tries it they will see the deal
 
You must log in or register to reply here.
Back
Top Bottom