I actually agree that if you're Banned/Suspended/Censored for breaking the 'RULES' you should MTFU and accept responsibility for your actions. I have absolutely no issues there whatsoever.
What I have issues with is when the 'RULES' become arbitrary and what basically amounts to the 'Whim' of a Moderator. Now I know the Mods will argue until they are blue in the face that this does not happen. It does. And it causes unnecessary friction which could easily be avoided.
Which is often referred to "other rule break" where you get blanked for trying to get some sort of resolution.
My biggest issue with all this is that a lot of these things are happening to customers, and whilst I'm not saying customers should get special treatment, because I'm not.
I think it's utterly ridiculous that these sort of things happen in the first place when a large portion of the people on here are customers.