New fibre, not impressed

My plusnet fibre (or whatever) 40/20 package was great when it was installed over a year ago, is great now and great for all periods inbetween.

I ran frequent tests when it was first installed, and it never really changed much.

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I am also not convinced the 10 day thing is true, but I hear an equal number of people saying it is as those who say it's not, so I don't really know any more.

If you can see obvious fluctuations in speed (extreme ones as well like in the OP) depending on the time of day then it's not something that 10 days of waiting will fix, it's a congested network issue. Either see if their support can be more helpful or bail while you can.
 
Jobe said:
Firstly thanks all for the quick replies.


No, there is no noise on the line.
The quoted speed was 37meg.
Tbh I just expected that more or less straight out the box.
After finally getting a decent package available I suppose I'm just a little deflated to get something so low (atm).
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For the speed to drop that fast isn't usual. You shouldn't be surprised for it to drift downwards over the bedding period as it finds a stable speed, but not to the degree you've seen.

It's worth testing at different times of the day to check if it's a congestion issue, but I'd guess something has triggered the DLM (dynamic line management). If it doesn't sort itself out over the weekend you'll need to have a moan. Their forum is a good place to start, and many issues can be sorted there without having to call them.

And in the context of this thread it is fibre. Maybe only fibre to the cabinet, but still fibre.
 
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crinkleshoes said:
So? It's... not... fibre... wasted my time even coming into this thread... /hmph
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It is fibre actually. it's FTTC, so fibre for a certain distance and the rest is covered by copper. Which mainly is so BT can keep charging their line rental but that's another thing. But the terminology FTTC is correct and it is fibre compared to when it was just all copper. How much of the UK has got FTTP or FTTH? Get your knickers untwisted or do OP and everyone a favour and bugger off.

edit -

OP It does take roughly a week for the line to settle and for line management to take over and the correct profile to be set. But they are some harsh drops in speed which looks like a fault of some sort. All you can do for now is let the week pass and if it stays the same then get onto them. Your paying for a package and should be happy with the end service.
 
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r7slayer said:
It is fibre actually. it's FTTC, so fibre for a certain distance and the rest is covered by copper. Which mainly is so BT can keep charging their line rental but that's another thing. But the terminology FTTC is correct and it is fibre compared to when it was just all copper. How much of the UK has got FTTP or FTTH? Get your knickers untwisted or do OP and everyone a favour and bugger off.
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By that terminology, there wouldn't be any change... it was fibre to the exchange for many years ;)

He did not have fibre installed, he simply switched to a more localised exchange & differing copper based technology...

Don't mislead people... FTTP/FTTP is the only thing that can be called fibre...

He had nothing installed... he swapped modems :p
 
crinkleshoes said:
By that terminology, there wouldn't be any change... it was fibre to the exchange for many years ;)

He did not have fibre installed, he simply switched to a more localised exchange & differing copper based technology...

Don't mislead people... FTTP/FTTP is the only thing that can be called fibre...
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When are you getting a 4K monitor?
 
crinkleshoes said:
So you go and start a huge thread derailment?
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I think you started that in post 6, it also adds nothing of value to help the OP... :rolleyes:

OP, do a few speeds at peak and off peak times of the day as you have done. See if the speeds are consistent daily, if so it sounds like congestion. In which case I would report the 'fault' to Plusnet.
 
crinkleshoes said:
By that terminology, there wouldn't be any change... it was fibre to the exchange for many years ;)

He did not have fibre installed, he simply switched to a more localised exchange & differing copper based technology...

Don't mislead people... FTTP/FTTP is the only thing that can be called fibre...

He had nothing installed... he swapped modems :p
Click to expand...

Are you like this in daily life?

"Pass me the kettle lead"
"Actually I think you'll find that's an IEC C15 hot condition socket on H07 rubber flex terminated with a BS 1363 plug."
"..."
"Come back, please :("
 
r7slayer said:
It is fibre actually. it's FTTC, so fibre for a certain distance and the rest is covered by copper. Which mainly is so BT can keep charging their line rental but that's another thing.
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FTTC just offers an effective way of providing an improved broadband connection using existing infrastructure; it has nothing to do with protecting BT's line rental income.

In my opinion line rental should be lower, but broadband should probably be more expensive. They shouldn't be allowed to subsidise one with the other to be able to advertise a really low broadband cost.

The company that really takes the **** with line rental is Virgin. I can't see any reason why they need to be charging line rental at all.
 
Openreach's line rental prices have dropped and retail line rental has gone up - I guess so people can offer "£5 fibre!".

This won't change until a large player makes the first move.
 
Caged said:
Are you like this in daily life?

"Pass me the kettle lead"
"Actually I think you'll find that's an IEC C15 hot condition socket on H07 rubber flex terminated with a BS 1363 plug."
"..."
"Come back, please :("
Click to expand...

He's in France so the BS1363 wouldn't fit (although I could think of somewhere to shove it).
 
crinkleshoes said:
By that terminology, there wouldn't be any change... it was fibre to the exchange for many years ;)

He did not have fibre installed, he simply switched to a more localised exchange & differing copper based technology...

Don't mislead people... FTTP/FTTP is the only thing that can be called fibre...

He had nothing installed... he swapped modems :p
Click to expand...

Jeez, I bet you're a laugh down the pub.
 
spoffle said:
When are you getting a 4K monitor?
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When they make one that does 120+fps... although I may settle for a UHD monitor as they don't make many real 4K monitors... another annoying case of false advertising...

Caged said:
Are you like this in daily life?

"Pass me the kettle lead"
"Actually I think you'll find that's an IEC C15 hot condition socket on H07 rubber flex terminated with a BS 1363 plug."
"..."
"Come back, please :("
Click to expand...

Why would I do that? Those two things are the same... what's talked about in the OP is different from what he's asking about / stating he had installed.

'twould be the likes of hyperoptic if real fibre...
 
crinkleshoes said:
When they make one that does 120+fps... although I may settle for a UHD monitor as they don't make many real 4K monitors... another annoying case of false advertising...



Why would I do that? Those two things are the same... what's talked about in the OP is different from what he's asking about / stating he had installed.

'twould be the likes of hyperoptic if real fibre...
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If you want to be pedantic, I could argue that even Hyperoptic isn't a fibre optic cable plugged into my PC's NIC. It's put through a media converter, Ethernet to the router, then more Ethernet to the PC...
 
The false advertising argument in the UK has already been visited. The ASA have made their rulings and the adverts continue.

You are actually factually correct, but it's a completely pointless argument.

Most of the population don't care; it's just a convenient way to differentiate FTTC.

Would you walk into every supermarket and moan to the management that it should be '10 items or fewer' rather 'than 10 items or less'? Forums are a great place for this sort of conversation, but it's about the same as using a magic marker to write 'I'm a ****' on your own forehead!
 
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