Filled with wrong fuel

What about the rest of the fuel from the supermarket tanks? wheres that gone
Anythign else in the local papers or anything about it?

I dont think the defense from the garage to be the best...
The dealer said they can write a report saying the car was filled with contaminated fuel. They can't specifically say it was petrol.

Why when they phoned you and said you'd filled it with petrol are they now backpedaling and stating they can only report "contaminated fuel", any chance you can have a sample of the fuel or have they disposes of it (would be stupid to dispose of it tbh)

Any issues with the car prior? fuel pumps and injectors can and do go :(
 
To be fair, they did say contaminated fuel first off, it was me saying petrol. No problems with the car and the injectors aren't even that old. It was stolen about 3-4 years ago and the thieves kindly filled it up with petrol then. The insurance paid for all new injectors etc. I had a problem with the ECU 18 months ago but since then it's been driving flawlessly. Those are the only problems I've ever had with it in 7 years and I do tend to look after it. That's why I thought I'd put some "Premium Diesel" in to give it a treat.. Wish I hadn't now and had just used the original pump I picked up.
 
Street said:
To be fair, they did say contaminated fuel first off, it was me saying petrol. No problems with the car and the injectors aren't even that old. It was stolen about 3-4 years ago and the thieves kindly filled it up with petrol then. The insurance paid for all new injectors etc. I had a problem with the ECU 18 months ago but since then it's been driving flawlessly. Those are the only problems I've ever had with it in 7 years and I do tend to look after it. That's why I thought I'd put some "Premium Diesel" in to give it a treat.. Wish I hadn't now and had just used the original pump I picked up.
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Good luck with this. I'd say you have an almost water-tight case, surely? Keep us posted!
 
Keep at it, don't let them fob you off. Try to get through to someone higher with paperwork from the dealer/mechanic etc. Keep the whole thing documented. You're in for a long ride I reckon.
 
Hold on...the guy said no and you hung up? I'd be down there physically dragging him out of the store to the dealership.
If needs be start by hitting facebook/twitter and see if you can get any newspapers interested.
 
enkoda said:
Wouldn't this last paragraph give even greater support for your claim? You paid for diesel, are on CCTV filling from the diesel pump, then you break down five minutes from the petrol station.
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Sadly it gives no support to the claim - its almost meaningless.

This is why this case is going to be tricky:

a) Is the garage diagnosis correct?
b) If there was petrol in the diesel pump, given how many people use the pumps each day, why has nobody else been affected?
c) The CCTV showing him filling with diesel doesn't really prove anything - it doesn't show what was already in the tank.

Frankly it seems unlikely that the source of the problem with the car was the Tesco filling station.
 
Let's not forget he only stuck £20 in (an empty tank), from Tescos perspective he could have realised he put £10 of petrol in down the road, realised his **** up and then gone to Tesco to put in diesel and try to blame their fuel for his earlier mistake and get them to shell out for his knackered car.
 
Kenai said:
Let's not forget he only stuck £20 in (an empty tank), from Tescos perspective he could have realised he put £10 of petrol in down the road, realised his **** up and then gone to Tesco to put in diesel and try to blame their fuel for his earlier mistake and get them to shell out for his knackered car.
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Surely whoever removed the fuel from the car should have a record of how much was removed. If OP put 20l in and only 25l was removed to drain the tank it would prove that didn't happen.
 
Skillmister said:
Surely whoever removed the fuel from the car should have a record of how much was removed. If OP put 20l in and only 25l was removed to drain the tank it would prove that didn't happen.
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Lol, the garage wasn't tasked with a forensic investigation
 
iaind said:
Lol, the garage wasn't tasked with a forensic investigation
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A friend of mine had to call the roadside fuel doctor before (i was a passenger) and that recorded how much liquid was taken from the car. Not a stretch of the imagination to believe that a garage would do the same..
 
Contaminated fuel will need disposing of, I'd imagine that is billed by the litre - so I agree that they should know the quantity.
 
[TW]Fox;28741157 said:
Frankly it seems unlikely that the source of the problem with the car was the Tesco filling station.
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That's what I thought, but it's the only place the contaminated fuel could have come from. Considering I'd used a full tank before and done about 500 miles without any problem, then less than half a mile away from the petrol station it conks out and the garage say the car has contaminated diesel in. The garage has a sample of the fuel and are willing to write a report so I have to believe what they are saying.

Dis86 said:
Hold on...the guy said no and you hung up? I'd be down there physically dragging him out of the store to the dealership.
If needs be start by hitting facebook/twitter and see if you can get any newspapers interested.
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No point in arguing over the phone. I'll go to the store and get a copy of the CCTV and reports from the AA and dealer and go from there.

Kenai said:
Let's not forget he only stuck £20 in (an empty tank), from Tescos perspective he could have realised he put £10 of petrol in down the road, realised his **** up and then gone to Tesco to put in diesel and try to blame their fuel for his earlier mistake and get them to shell out for his knackered car.
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My car drove less than half a mile after putting the wrong fuel in and only made it as far as the roundabout near the station before it started juddering. The nearest petrol station to this one is about 2 miles away!
 
Street said:
My car drove less than half a mile after putting the wrong fuel in and only made it as far as the roundabout near the station before it started juddering. The nearest petrol station to this one is about 2 miles away!
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That's why what I said related to what they could argue you had already put in your tank, not after.
 
For a repair bill that size it's worth a small claims court - you only need to prove on the balance of probabilities that it was Tesco that caused it. Providing you can get enough evidence to show it was more than likely dodgy fuel from the garage (dealer report, AA report, quantities of fuel showing the majority of fuel in the tank was from Tesco, sample of fuel tested to show contaminated), you should win easy enough.
 
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