WD 6.0TB Red : NAS Hard Drive : DOA

[HEADRAT]

Hi,

Ordered two drives for my new Xpenology NAS and 1 is DOA

I guess "it happens" but I wonder how often, anybody else been unlucky with WD REds?

HEADRAT

 

[nutcase]

I've had one 4TB not DOA but died after only a few hours use. All the others have been fine (9 or so?)

 

[bledd]

Installed about 50 of them, no DOAs.

As above, it 'happens'

 

[Boogieman_WD]

Hey HEADRAT.

It's a truly unfortunate experience when you get a new HDD and it turns out to be a faulty one. I have here 8 NAS enclosures, most of which are 4-bay ones (all with WD Red or WD Red Pro drives) and haven't had a single issue with any of them. As the others have mentioned, these things happen sometimes and I'm sorry you had to go through that.
Let me know if you need any help with the RMA procedure. Here's a link for the WD Support Portal

Hope that helps.
Boogieman_WD

 

[Prophet]

I had two 3TB Reds turn up DOA. The second one was a sent to replace the first DOA.

In my experience they're the most DOA drive I've every used.

 

[Mujja]

I once had two new HDDs both DOA. It was for a new build and I had no other PC to test them in.

The HDDs were well packaged (from OcUK) and I spent most of the weekend thinking it must be something wrong with the motherboard. The following day I bought the same models locally which worked fine. OcUK replaced the faulty ones and I ended with 4 HDDs.

This was days before the floods in the Far east when the prices more than doubled. I would have bought 2 more HDDs eventually, OcUK saved me money

 

[HEADRAT]

Hope that helps.
Boogieman_WD

Hey Boogieman_WD, the retailor I purchased from is getting me another drive and I will just return the borked one so no need to RMA.

Cheers

HEADRAT

 

[Boogieman_WD]

Good to know that everything will be OK.

Cheers!