just took delivery of a laptop...

[Upgrade]

Ouch.

 

[metachi]

good luck getting your money back....but probably a long wait.

cex highstreet store dont dealt with online cex shop from my previous experience.

 

[Caged]

It's probably better with this being a distance sale.

"Hi I would like a refund on this smashed up laptop"
"No"
"Hi is that my credit card company?"

 

[Mynight]

It's probably better with this being a distance sale.

"Hi I would like a refund on this smashed up laptop"
"No"
"Hi is that my credit card company?"

Plus free smashed up laptop .

 

[Sankari]

Well if you insist on buying a Thinkpad, this is what's going to happen.

 

[Cosimo]

What a bunch of cowboys.

 

[Diddums x]

CEX are run and staffed by retards.

This.

I should have known.

And this.

 

[Jono8]

What makes them even more hilarious, is how ridiculously picky they are when you send something in to sell. "Is that a tiny thin scratch/mark that you can only see under intense light and at a certain angle!?...GRADE C!"

 

[geekman]

CEX are run and staffed by retards.

Used to work there, can confirm this is true.

 

[nine_tails]

Good to know how quality they are.

 

[wingman]

What makes them even more hilarious, is how ridiculously picky they are when you send something in to sell. "Is that a tiny thin scratch/mark that you can only see under intense light and at a certain angle!?...GRADE C!"

And proceed to sell it at Grade A

I just avoid the place now, after a few disappointing visits. Last time I went in I noticed a Canon lens I wanted but after a bit of deliberation, I decided against it.

 

[RyanF]

Friend of mine walked into his local CeX a while ago and noticed they had a 3TB Western Digital HDD on the shelves for the price of a 300GB one. He promptly purchased said item and ran away as quickly as he could

Only paid something like a tenner for it!

 

[malachi]

Friend of mine walked into his local CeX a while ago and noticed they had a 3TB Western Digital HDD on the shelves for the price of a 300GB one. He promptly purchased said item and ran away as quickly as he could

Only paid something like a tenner for it!

Can happen with gfx cards too, they miss the 0 off a model number so its £100 less than the actually 2nd hand market price.

I only use them to get rid of my old phones and tablets, never buy hardware from them though.

 

[Jamesyboyjim]

Can happen with gfx cards too, they miss the 0 off a model number so its £100 less than the actually 2nd hand market price.

I only use them to get rid of my old phones and tablets, never buy hardware from them though.

I shall keep an eye out whenever I pass a cex now!

How they are still in business though I'll never know!

 

[timmeh]

Surely you could just go and buy a new one for about £5 more than CeX sell them for? That was the case whenever I'd see them selling iPads in the window

 

[Flack88]

Mate of mine brought a HTX One X from CEX, it lasted about half a day before completely breaking. Avoid like the plague. God knows how they stay in business.

 

[Christmas themed thank]

CEX seems to grade things A even if they're not. I don't get it.

 

[Chris344]

Wow that's terrible. Would never buy anything from these types of places for this very reason. No thanks.

 

[Malevolence]

I'm still banned from CEX for merely standing my ground and arguing my case with them when they sold the missus a couple of second hand Steamworks games that they'd resealed and sold as new and then refused her a refund when rumbled.

 

[kefan77]

still no reply from them, although it says 3-5 days.

I have a feeling that getting a refund will not be as smooth as with say...rainforest.