What's the chances on getting my money back..

[esoteric]

Just logged into my online banking after a checkout process went weird and wanted to see if money had been taken, that's when I noticed £20 being taken by my gym. What's wrong about that is I last went to the gym Dec 2015 and on my last visit I cancelled my membership.

So for a year and half unbeknownst to me they have been taking £20 which by now has amassed to £360.

 

[Rroff]

Do you have proof you cancelled the membership? that will make it a lot easier.

 

[Captain]

You don't check your bank very often then? How can you not notice £20 being charged by a gym every month?

 

[Slam62]

Cheap gym

 

[kindai]

How can you not notice someone taking money out each month for a service you dont use For a year and a half?!

 

[esoteric]

You don't check your bank very often then? How can you not notice £20 being charged by a gym every month?

How can you not notice someone taking money out each month for a service you dont use For a year and a half?!

No I don't check my statements, they go straight into the shredder and I rarely use my online banking. I have no reason to look at them as I have no debits, or thought I had no debits.

 

[BDEE]

How can you not notice someone taking money out each month for a service you dont use For a year and a half?!

This.

How people can be so clueless about what is going on in their bank account is beyond me.

 

[Deleted member 77746]

This.

How people can be so clueless about what is going on in their bank account is beyond me.

The people that don't check. Anyway you will have to prove you cancelled it and wasn't going. Ring up and cancel it.

 

[Rroff]

No I don't check my statements, they go straight into the shredder and I rarely use my online banking. I have no reason to look at them as I have no debits, or thought I had no debits.

Wish I could live in your world and be blissfully unconcerned if a company accidentally overcharged me or the chance of someone using the bank account fraudulent as does happen unfortunately.

 

[PapaLazaru]

How is the money being taken? is it Direct Debit?

 

[esoteric]

How is the money being taken? is it Direct Debit?

Yes.

 

[Buffman]

No I don't check my statements, they go straight into the shredder and I rarely use my online banking. I have no reason to look at them as I have no debits, or thought I had no debits.

Good lord I check my bank account at least 10 times a week (it's a bad habit I know I don't need to!)

 

[D.P.]

I check every few months but I don;t scorn over ever purchase.

 

[bowey]

How can you not notice someone taking money out each month for a service you dont use For a year and a half?!

I'm guilty of having audible come out every month for 5 years without me realising :/

 

[PapaLazaru]

Yes.

Speak to your bank, be really nice nice and ask to do a Direct Debit Indemnity Claim. Tell them you cancelled and they have been fraudulently taking payment. They will refund you immediately and then go to the gym to reclaim the money back.

After that, well who knows. If you have no proof of cancellation then expect them to sell the debt on.

 

[CREATIVE!11]

You don't check your bank ?!

Online banking I pretty much check it near daily. At least once or twice a week.

 

[Dis86]

Purely based on my thread I checked my account. Realised I had more money than I thought and dumped it in to my mortgage. Woops.

 

[Destination]

No I don't check my statements, they go straight into the shredder and I rarely use my online banking. I have no reason to look at them as I have no debits, or thought I had no debits.

WOW!
You never check your statements. You never consider fraud, or errors?

 

[novaenough]

WOW!
You never check your statements. You never consider fraud, or errors?

It would appear not
I look through mine monthly to check, usually at the same time I pay my credit card.

 

[AthlonXP1800]

Yes.

Ah you will need to cancel gym direct debit, you can cancel it on your online banking, full list of direct debits your bank made will be show on your account. Years ago I been cancelled 2 direct debits through online banking.