How to reassure a buyer?

Merlin5

Merlin5

Merlin5

Soldato
Joined
17 Aug 2009
Posts
18,476
Location
Finchley, London
I've got a used item I'm selling on a site where normally you meet up and pay. I've received a response asking if I'm happy to post it. I told him I hadn't considered it but I'll get a postage price tomorrow and he can pay for the item + postage into paypal, which he's happy with.

He's now replied,

"Hello! Yes I agree to the PayPal transaction. I will need some reassurance about this, though! Let me know what you think?"

How do I do that? Shall I just link him this page,
https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security

And point out to him he's safe because it says:
'Buyer Protection
If your eligible purchase doesn’t arrive, or doesn’t match the seller’s description, we can reimburse you.'

Or is there something else I can do to reassure him that I'm not about to take his money fraudulently?
 
Yeah, don't do that. He's probably feigning his reluctance to use PayPal then when he receives the item that's when the chargeback happens. I mean, how else was he expecting to pay for it?
 
He's asked you to post it, and is now asking for you to reassure him that him paying online rather than in person for you to post it is safe. I love online selling
 
Gumtree is cash on collection only. Plus they have zero buyer protection anyway. And they are going to do you over.

Items Not Covered
These are the purchases PayPal Buyer Protection doesn't cover.

  • Real estate.
  • Motorised vehicles (of any kind).
  • Customer-made items.
  • Industrial machinery (for manufacturing).
  • Prepaid cards.
  • Items that violate our policies.
  • Anything you buy in person.
  • Money transfers to friends or family.
 
Irish_Tom said:
What kind of item / how much is it worth?
Click to expand...

Zoom UAC-2 I bought last year for about £180, unused but box opened only. So it's basically brand new, still sells for £180 to £240 and I'm selling it for £90 as I didn't get any bites when I listed it for over £120.
 
Enjoy losing the money he pays when he claims it back via PayPal and neither two agents either side will (or can) help reclaim that money.

Obvious scam should have been obvious immediately.

This type of thread comes up every few weeks it seems these days.
 
email back saying you've got another potential buyer who will meet up that you'd rather deal with - see what they say.
 
I'll take your advice guys and fob him off. Pity as I probably won't get another buyer now and he may be totally genuine. Still, saves me the hassle of packaging it up and having to do paypal. I'd much rather keep it simple and meet sometime with cash. Ok thanks guys.
 
Try forum sale sections, AV Forums usually gets a buyer for pretty much anything.
 
Merlin5 said:
I'll take your advice guys and fob him off. Pity as I probably won't get another buyer now and he may be totally genuine. Still, saves me the hassle of packaging it up and having to do paypal. I'd much rather keep it simple and meet sometime with cash. Ok thanks guys.
Click to expand...

Everything about him sounds like he is genuine, but thats the point. He is " concerned " and wants " reassurance " to make you view him as a genuine person. Scammers contrary to common belief are pretty clever. Especially manipulative. :).
 
Just for fun, do pose naked next to the item and ask him if it is reassuring enough for him to meet in person and pay cash. It's not like the UK is very big... you can just drive.
 
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