PC World

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I did around a few months on shop floor in TVs Oct 2016 to Jan 2017 as a temp - feel free to ask any questions :P
 
Ours is out of town so free car park and 5 minuets down the road so it’s handy for me. Mainly go there to buy a washing machine or something like that. Wouldn’t go to get some i7 8600k bundle, doubt they even sell them tbh lol
 
Maplin are just the same, lack of real knowledge and always being pushed to sell extended warranties, installations, services and every other bolt on (including 20p screw drivers on the front desk) that they can. I did about 6 months on the shop floor some years ago as a second job and each and every colleague had their own head up their ****, very ego driven and the bum licking they gave to the store manager was embarrassing. I soon left and never looked back.

That's sales for you though, you just blag it half the time; you don't need to know it, but just be good at thinking the customer thinks you know it. I guess it's very similar at PC World. It's all about conversion against that all important footfall and like for like sale targets.
 
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Recently went there myself to grab an xmas pressie for my sister, she wanted a new toaster so that's exactly what she got, cost £25, they of course tried to sell me the extended warranty on it. I just looked at them with the "are you ******* serious face"
 
xb8browney said:
They've never done a 4Gb cloud.
Click to expand...

Pretty sure it was 4GB - never actually bothered to look at who was hosting it though, I just told the fellow shoppers that something like Google Drive would suffice. Mind you, how many PC World customers will actually know/use the cloud...
 
I like PC World - got my first PC from there - Paid an absolute fortune for Packard Bell that allowed me to make a cup of tea between key presses - Then due to my own unknown stupidity had to take it back to be repaired - £60 to plug a hard drive cable back in (don't ask) That must have been in late 80's - come on a bit since then.
 
I don't mind buying the odd thing from PC World, they sometimes have some decent offers on.
Got both my Logitech wheel and HTC Vive from them last year as they had better prices than anywhere else with the added bonus of TopCashBack.

My local store is usually pretty dead and the staff don't seem to care about selling things so I find it a nice place to browse when I have nothing to do on my lunch break...
 
Like others, I only use PC World for things I need right there and then or can't be bothered to wait for delivery on. Literally the only good thing about the Cambridge store is that they have a mini-Apple Store within it, or at least they did when I last went in there a couple of years ago for a cable for a new PC build. At the time that prevented traipsing into the middle of the city centre, but it doesn't really have that advantage any more as the Park & Ride bus now stops right outside the Grand Arcade that houses the genuine Apple Store.

Somebody mentioned being pestered when browsing, but then sales staff scarpering when you actually wanted something - have had that happen on more than one occasion. In fairness, that's not unique to PC World though - same thing happened when I [eventually] bought a pair of trainers in our local Sports Direct last weekend. It was then made worse by having to stand in a queue of 20 people in order to pay, as despite it being a weekend they only had one person on the tills. Muppets.
 
Adnams Drinker said:
Like others, I only use PC World for things I need right there and then or can't be bothered to wait for delivery on. Literally the only good thing about the Cambridge store is that they have a mini-Apple Store within it
Click to expand...

I was in the Peterborough store a while back. They also have an Apple section. I heard the Apple salesman telling someone that an i5 Mac is the equivalent of an i7 Windows pc because macOS doesn’t have pre-bundled junk software slowing it down.
 
Depends on who you get tbh. Some companies put too much pressure on the hard sale and extra which makes employees feel like lying to achieve that is acceptable or required and some companies assess their employees based on customer review which would encourage a more honest and helpful shop assistant.
 
Cheers guys for the responses about the friend's laptop. Didn't realise it was called up selling.

Tesco online groceries has started to do that when you go to check-out. The next page says "have you forgotten these items?" followed by a list of items that I commonly buy. I don't mind that though because I can just skip that part and there are no aggressive pop-ups forcing me to go back 1 page. Then again, it's handy too because sometimes I do forget an item and it's a way of them taking more of my hard earned cash :p
 
I've asked the OP once but didn't get a reply.
I get the impression that his post was about the PC side of things because I'd 100% agree however posters are now talking about Curry's which I can't see a problem with concerning washing machines, vacuum cleaners, Amazon Fire TV's and other household goods.
Quite often their prices are the best if you want it there & then, somewhere to take it back to and you can easily say 'no' to extended warranties.
Stalking staff have never bothered me, I've got this trick where I say 'no'.
 
PC World is where the clueless or impatient go to buy. Personally I never go there. Everything I need is online and is cheaper. I don't mind waiting a day or two for delivery.
 
That's fine, because if "the clueless and impatient" went to OcUK they'd just get bamboozled with all the technical details we appreciate that they don't care about. It's called choice, and it's a free country.

If the business model didn't work, PC World would be out of business.
 
Currys / PC World aren't really in the business of selling a computer / tv / washing machine etc to you they are in the business of selling very high profit margin additions to your sale, be it accessories, extended warranties or services.

Even with their buying power the margins in the actual products can be pretty terrible and since they nearly went under in the recession (mainly saved by the cash flow provided by extended warranties etc) they have been pushing staff even harder to sell the extras.

Its a shame they have no real competition(John Lewis is probably the closest but they don't have the range) as some of the stuff Currys gets away with is pretty bad.
 
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