I had an rather annoying experience during the black Fridays sales in Currys, the Mrs spotted an LG TV in the deals online so we went into store to pick one up. We saw the TV on display, liked the look of it, so asked one of the sales guys if we could buy one.
He was then insistent on trying to up sell us to other sets that that were upwards of £300 more, after several minutes of this we started to lose our patience with him. He then bluntly said: "Sorry, there aren't any of those LG ones left in stock, you should have reserved one", before promptly jumping on the next person looking behind us.
Ok, annoying that he'd wasted some of our time, but suppose he's right given it was black Friday. We checked online and saw that they were in stock at another local store, this time we reserved one before heading over. We told one of the sales people at this new store that we had reserved a TV and were here to pick it up, nope can't find us on the system. Tries searching for us manually, still can't find us. We tried reserving one again in store just to be safe, still no joy.
Turns out he kept putting the wrong name in the system, even after I'd told him at least 4 times, spelling it out twice when he'd asked
So, our order was finally found, now time to pay. We were paying some by card, some by a gift card. Nope that's impossible, cannot be done, never heard of this being done before. It takes about 15 minutes for him to finally ask for help after fumbling around, his colleague then managed to show him how to do it within 30 seconds. Except no, he keeps charging the wrong amount on the gift card and keeps messing up the till system.
Finally his colleague comes back over and puts the sale through, OK all sorted, lets show the person carrying our TV to the car and get home. Just as we walk through the automatic doors....WHACK!! BAM!! he smacks the box on the top of doorway and it goes flying out of his hands, box all dented and broken.
Back inside the shop we go to join the massive queue for the customer service desk, must have been another 25 minutes before we finally got sorted, carried it out ourselves this time. Mental how one simple thing can turn into a full evening of running around and frustration, we didn't even bother setting it up for another day or two because we were that annoyed about the whole thing
