a position of neutrality returned to the police.
100% this. 100%.
Unfortunately, when good ole Theresa May was in charge of the Home Office and police, she changed things around crime recording and introduced the victims code.
The long and short of it is that police officers are now to believe everything the "victim" tells them - no ifs or buts. Then in the same breath, the police are expected to act as impartial investigators because this is what our justice system demands? But the politicians and policies they have created say that the officer *has* to believe the "victim"? So which one do you do?! Right now, the Police are trying to do both and sometimes making a big hash of it because they are conflicted by moronic policies on what they should be doing. What politicians don't understand is that victims lie. "Victims" lie every bit as much as "suspects". The difference is that, to get to the truth, you're allowed to challenge the suspect though and try and catch them out, but not the victim - with the victim you have to smile and nod. And what makes the difference between a "victim" and "suspect"? 9/10 it's as simple as whoever picks up the phone first and calls the police.
As a sign of how ridiculous it's become - if a "victim" says they were robbed at gunpoint you have to create a crime report and start an investigation. Fair enough. If you then subsequently uncover 10 witnesses and have HD CCTV footage showing that the victim wasn't robbed at all - you would expect this crime to be cancelled without issue. Nope, what you have to do is go to the victim and ask them if they would agree to the police cancelling their crime and that 10 witnesses and HD CCTV contradict their story. 9/10 they say no because when you get people making this sort of stuff up they are utterly mental - so a crime stays on the system for an unsolved armed robbery. Which then comes out at the end of the year when the crime stats are release as POLICE FAILING VICTIMS OF ARMED ROBBERY!!1!1!
This erroneous recording happens thousands of times a day up and down the country - because the police have to believe everything the victim says with no ifs or buts. This is also translatable to rape and domestic abuse crimes - but unfortuately you never get 10 witnesses and HD CCTV showing that a victim has lied, you just get things which....don't really add up or things which badly contradict what the "victim" has said. Police really aren't allowed to challenge a "victim" on domestic abuse/rape cases unless they have a very good reason for doing so. This means when it reaches someone who isn't constrained by the BS of Home Office policy, and can look at a case with complete impartiality (normally CPS, but always a court) - it gets thrown out/NFA'd. Rapes are notoriously difficult to prove anyway, because the majority of people who report them have other severe "issues" anyway. It is also common that attention seekers in society (which there are a lot of - and I mean proper serious attention seekers who have reported more rapes, armed robberies, attempted murders than the rest of the population put together, not mere everyday "drama queens") report rapes because it gets them this attention they seek. They also seem to frequently get reported when couples are going through a child custody battle (particularly domestic abuse) or when a couple has broken up. This is proved from the recent collapse of many rapes cases and the issues with disclosure.
The saddest thing about the whole thing is that these horrible women who make up rapes steal the time and resources away from the genuine victims of rape. You've got detectives with 20 rapes on their workload and their time is being split between all of these - which means the genuine ones don't get anywhere near the service they deserve and get looked on with a degree of scepticism. And that really is the worst part of it, and it has become that way because the police have broadcast that you can go to them and say absolutely anything you like and it'll be believed - which is great for us level headed individuals who wouldn't dream of reporting false crimes to the police - but is a red rag to a bull for someone who craves attention or wants to get back at someone in a sick and twisted way.
TLDR - the police need to stop believing what one person is telling them and become impartial investigators again. This will only happen when someone with a clue becomes the Home Secretary and changes the policies.