What is the Cheapest 40\80 mbit deal currently?

Titanic > tidy room > Saddam Hussain > Hovis. Wow. Looking forward to the BT story.

Haha, indeed. I think Avalon has bigger issues than just his friends internet connectivity. Wow indeed.

As called out by multiple others, Avalon, Talktalk are fine, they have a huge network used by businesses all over the country, and the last mile is all a commodity product anyway (as you seem to be aware of). Please just accept that you struggled (as mentioned, hard to explain against just your anecdotal post) with a couple of their supplied modems, that was all. You then posted as if their connection quality is garbage, about engineers who were not even theirs, etc, which to most on here is just totally misleading.
 
I’ve just renewed with TT, as an existing customer I got 80/20 for £19.95 pm. I’ve found the connection to be rock solid and well performing over the past 18 months. In fact, no different from when I was direct with BT. I used my own router from day one though so can’t comment on the free box they send you. I think they are the cheapest ISP with no traffic management/shaping.

i cant see where to renew at that price. how did you do it?
 
Almost as frustrating as people who don't read/understand posts i'd imagine?

I've clearly stated the TT CPE was the issue. That CPE (or router if you prefer) is supplied by TT, physically branded by TT, warranted by TT, has a branded TT UI and is dispatched by TT (well a 3rd party fulfilment, but meh), it's 100% TT's kit and nothing to do with OR or anyone else, if it fails/performs poorly that's TT's issue in the same way if I purchase a 3rd party router and it causes a drop in sync then that would be my problem, not the ISP's (assuming everything else is functional).

The fault was reproducible, plug in the first TT supplied/branded router and loose 20Mbit, plug in an HG612 and jump 20Mbit, plug in the second TT supplied/branded router and drop 20Mbit, plug in the HG612 again and back to full speed, same cable, same test socket, no extensions. Combine this with the faults calls... 1st up was the non OR 3rd party contractor, he can't do anything remotely interesting other than check the master socket/cables, it gets staged back to TT as lower the expected speeds (screen dumps were provided to show historic sync's), OR attend and get expected sync's as they test with the OR supplied terminal, they stage it back to TT as NFF, TT then insist on a different tech attending (not sure if it was boost/up-skilled), again line test is clean/syncs as they should be, pairs have no cross talk or excessive resistance from jointing.

So, we now know:

Line was historically capable of higher (+20Mbit) syncs via Sky.
Line sync'd 20Mbit lower when migrated and TT supplied router(s) were used.
Line tests/syncs perfectly with OR kit.
Line syncs perfectly with unlocked HG612.
Fault is reproducible, just plug in a TT router to knock 20Mbit off.

So, if the only time it drops 20Mbit is when a TT router is plugged in and plugging in anything else results in +20Mbit and we know the line/backhaul/core/routing is fine, then it's an issue with the TT supplied CPE. As that's supplied by and owned by TT, who would you suggest is deserving of blame and why? I'd love to know what (you think) i'm missing.
That is more likely to be the use of an inferior chipset in the router or a chipset mismatch between the router and the cab, Broadcom are seen as the most stable chipset but if used on some ECi cabinets can be more unstable causing disconnections and lower line sync, this is what happened to me every Broadcom router I tried(£150 to £300 routers) was unstable and synced lower then the BT smart hub so I got myself a Lantiq based netgear d7800 and it’s rock stable and has given me an extra 5mb over any other router.
You might be best finding out the make of your cab (eci or huawei) and buy your router accordingly.
 
Titanic > tidy room > Saddam Hussain > Hovis. Wow. Looking forward to the BT story.

I find humour is usually a more effective than calling someone an .... idiot, though sometimes the direct approach is tempting and other times you just have to work on the basis that care in the community is seriously under funded. My BT saga is showing vague signs of movement... or death twitches/imminent explosion due to buildup of decomposition gasses. The compensation figure is north of £400 so far, so they can drag it out as long as they want now. I'll throw up a full separate thread once i've got a satisfactory outcome, the basic gist is in the main BT thread. Jez will then be along to argue about things I didn't say about AOL, your comment clearly went over his head...

Haha, indeed. I think Avalon has bigger issues than just his friends internet connectivity. Wow indeed.

... by a mile :D

As called out by multiple others, Avalon, Talktalk are fine, they have a huge network used by businesses all over the country, and the last mile is all a commodity product anyway (as you seem to be aware of).

Jez, you really seem to be struggling with the difference between reality (eg what I actually post), and fantasy (eg what you seem to think I post and you then reply to). The former actually happens and if others choose to, they can read it/see it, the latter only exists inside the fantasy world in your head. I have to ask, R U OK HUN? If by 'called out by multiple others' you mean people agreeing TT as a network provider can be a decent option when i've not said anything to the contrary and have said as much myself, well I think it's really quite cute that you’re seeing this as validation - take all the positives you can from this if it makes you feel better. Unfortunately agreeing/disagreeing with a point that I didn't make and only existed in your mind doesn't equate to me or anyone else being called out, but don't let facts get in your way.

Here are some examples with notes that may help to get you started:

Avalon said:
Cheapest is not always best. A mate switched to TT recently, his sync dropped noticeably, it lasted 3 months before they had to release him from contract and his sync jumped significantly moving back to Sky. Plusnet + Quidco or TCB would be my suggestion, it’ll likely be similarly priced to the cheapest overall, but actually good.

Simple and straight forward advice, lacking additional information I agree, but as we'll see later on 100% factually correct.

I will point out that this has nothing to do with the ISP, and shows a lack of understanding of the openreach network to make this post.

You will point out what exactly? That you didn't have anywhere near enough information to make your 'point' and lacked the common sense to realise it, let alone the experience to understand the factors involved? Faulty/PoS ISP supplied CPE on a working line = ISP's problem. On the up-side at this stage no-one knows about your issues differentiating reality and fantasy, you’re still ‘passing’ for now.

You are 100% right in pointing out that the last mile up to the CPE is in effect identical due to the way OR operate in the market. You are 100% wrong in your diagnosis however, three tech visits and no dice, I spent 10 minutes at the property and diagnosed the issue - the supplied router (had been replaced by TT), replacing it with a HG612 and pulling stats revealed sync's were back to normal. Feel free to tell me about my lack of understanding though, i'm all ears

So, it’s now obvious that it’s a TT CPE issue, I know the difference between TT and OR and that an SR102/OR FT/HG612 all sync/pass and the TT CPE manages 20Mbit less and we've tried two of them. No big deal right?

I must point out that I don't mean to be obtuse here, i just had to correct this as you mentioned an ISP name as though it has bearing on the openreach network. Talktalk are a huge ISP with a vast network, there is no reason not to choose them as your provider of openreach FTTC as a commodity

The slide to fantasy begins! You must point out again? Did the first time go so well that you needed a round two? You don’t mean to be obtuse, but you are correcting something I didn’t say? (Again, it's a TT CPE issue, not a OR or TT network issue - I made that clear in the first reply to you). That’s taking obtuse to a new level, in fact that whole first paragraph really doesn’t relate to anything I actually posted, i’ve not mentioned anything about TT’s network or the OR network, i’ve been very specific and said it’s a TT CPE issue. You do understand what CPE is don’t you? Perhaps if you waffle a bit i’ll not notice you haven’t grasped the fundamentals? Lets try that... Slight concerns we're not quite on the same page here.

Anyway, you contradict yourself as you seem aware of the network but also are still mentioning the ISP. As you rightly say, the network over which this sync issue occurred is identical, ie, it did not change and will not change when you change the upstream provider. The technicians visiting are not even the ISPs, they are openreach employees. This matter had nothing to do with the ISP....

Fantasy slide becomes nose dive. Your point is that thing I didn't say is wrong, and I contradict myself because the thing I did say is right... so basically if we ignore what I didn't say you just said I was right... remind me again, what did you say about not meaning to be obtuse? Suddenly i've also apparently linked OR/3rd party technicians as being part of TT in your fantasy world, but not in actual reality, but we still haven't got that CPE penny to drop yet. Surely if you had then you wouldn’t be daft enough to argue that TT’s CPE isn’t TT’s problem, you've still not managed to tell me who's problem it is though. Really starting to think you don't know what an ISP supplied router is...

Perhaps i’m not making this simple enough? Let me try again …. The box that says 'TalkTalk' on it that plugs into the phone socket and the power power socket at your house and lights up with those funny ports on the back, that belongs to TalkTalk (the name printed on it is a clue!), they don’t have anything to do with the wires between your house and the green box or the exchange, but if that thing with the lights on that says ‘TalkTalk’ on it sync’s 20Mbit lower than everything else you, OpenReach or anyone else plug into the socket, then you can bet your nuts that it’s TalkTalk’s problem… even if it isn’t, your loss is the gene pool's gain :D At least 75% sure you've not got a scooby doo what you're talking about by this stage.

This must be a constant source of frustration to the ISPs that people such as yourselves do not understand how the network works, yet blame the ISP (although as mentioned, i do not understand your confusion as you appear to be aware of the situation).

Nose dive becomes hurtling at the speed of light headlong into an absolute fantasy word, but it's just comedy gold. We’ve already established that I haven’t said *anything* negative about TT’s network, much less misrepresented how it works or a customers path to it (again it’s a CPE issue that happens before we ever get past the cab), i’ve demonstrated an understanding of how the UK ISP reseller market operates and you’ve completely failed to grasp that TT’s CPE being faulty is TT’s issue, but i’m the one who doesn’t understand? I still chuckle at ‘people such as yourselves’, surely someone such as yourself would see the irony in this? 'This must be a constant source of frustration to...' er.. anyone stuck reading this?

Please just accept that you struggled (as mentioned, hard to explain against just your anecdotal post) with a couple of their supplied modems, that was all. You then posted as if their connection quality is garbage, about engineers who were not even theirs, etc, which to most on here is just totally misleading.

Please try and keep up, TT haven't supplied modems to residential customers in years, as quoted above i’ve not said anything about TT’s connection 'quality', this was a CPE issue and a Jez not reading/Jez's fantasy world issue, you made a statement and it was wrong, you didn't understand what CPE was and then you just made up a whole different conversation that clearly didn't take place. It's time to put your big boy pants on and suck it up buttercup, if it makes you feel better we can just agree that you won your imaginary argument about things that I didn’t say and the whole internetz loves you long time? Will that make you feel a little less butt hurt about the whole thing? If not i'll leave you to debate things I didn't say with yourself ... I'm sure my imaginary elf is bigger than yourself* :D


*May have been fractionally less groan worthy in December.
 
How on earth can you be bothered to post such a wall of drivel, that must have taken you ages over what should be a polite correction which others have also picked up on. I am not the only one to find you quite bizarre in these enormous replies clearly taking massive offense at being called out.

On topic, why not simply accept that your post could easily mislead people who may not know better. This forum is quite basic technically, to call out a technically very good ISP as bad, because you had back luck with a modem is not really a very helpful thing to do, i am sure that you would agree :)
 
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If a similar level of detail was included in the original post, which only spoke about sync speeds relative to ISPs, all of this could have been avoided.

The takeaway from this is that the free modem/router/CPE provided by your ISP is not always the greatest bit of kit. To maximise your sync speed you need a good quality device which has a chipset that is matched to the equipment in your street cabinet.
 
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