Thomas Cook

Had to re-book the exact same holiday, flights etc for the additional sum of £400.

What's the chances of being able to claim the additional sum back? Zilch
 
stockhausen said:
You jumped at a bargain with an organisation that was unable to supply what you had booked.
From whom do you think you should be able to claim your unrealisable saving?
Perhaps you might try contacting the millionaire ex-Directors?

Thomas Cook is the latest example of the genius of Capitalism at work, following on from Carillion and the Banks.
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That'd be a no then :D
 
Shikkaka said:
That'd be a no then :D
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:D

Didn't someone earlier in the thread mention section 75 of the credit card protection not only covers direct losses but compensation for extra expenses incurred?

Edit :

Yes here

Rotty said:
if anyone is affected and has to pay more for rebooked flights be aware that section 75 with the credit card companies also covers consequential, when Monarch went under I rebooked flights which were more expensive and got the difference back as well as the refund or original flights
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Checking back, I paid the initial deposit on credit card, the second deposit by debit card then the remaining balance by credit card... not sure how that changes thing.
 
Just read this, even partially paying on CC covers you...

"You can use Section 75 to reclaim the entire cost of your purchase even if you only paid for part of it on your credit card. However the total cost of the single ticket or holiday you bought must be £100+."
 
if anyone is affected and has to pay more for rebooked flights be aware that section 75 with the credit card companies also covers consequential, when Monarch went under I rebooked flights which were more expensive and got the difference back as well as the refund or original flights
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'Consequential' being the operative word I think. The consequence of TC going under is we have no holiday, it's not like we're stranded and forced to pay additional costs to get home.... could be a grey area but I'll try my luck.
 
Shikkaka said:
Checking back, I paid the initial deposit on credit card, the second deposit by debit card then the remaining balance by credit card... not sure how that changes thing.
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So long as you paid part on the credit card, you will be covered.
 
StriderX said:
I really don't understand people who wanted the government to bail them out, it's a bloody travel agent.
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Actually it would make sense to a degree. It is in part an airline, in the U.S they chapter 11 protections for bankruptcy, and a similar system in Germany and elsewhere. It allows for a company to continue trading to either save itself or be wound up in a more orderly fashion. In the U.K. we have nothing like this hence to mess with people stuck abroad.

European countrys have been bailing out their airlines for years on the sly, it's how Air Italia, for example, still exist. When Air Berlin went under they continued flying for 3 months in order to avoid the mess we have now.

Thomas Cook Germany and TC Scandinavia are still operating as far as I'm aware, either under bankruptcy protection or because they are still a going concern, I'm not sure which.

The taxpayer is going to foot the bill one way or another - I suspect it may well be cheaper for the company to be kept alive for a few months to bring everyone back than it will be to charter flights at very high rates to do so. It would also be a lot less stressful for the staff, at least some of them. I imagine the high street staff are screwed either way unfortunately.
 
my wife unfortunately is one of those affected staff members.... so many insensitive comments everywhere about this without really taking into consideration the average person that was working for them
 
Semple said:
I was saying this to a friend yesterday. There really needs to be a government entity that investigates the collapsing of very large UK companies to determine whether the board of directors were "sloppy" with their running of the business. If it can be proven that they were negligent, then a criminal case should be bought forward, and the courts given the powers to reclaim back salaries + bonuses for at least the last 5 years.

Executive leaders expect to be paid the megabucks for running these companies, some when they **** up, they should have to pay the price. So might say this idea is barbaric, but it's likely the only way that we can stop executives pocketing a boat load of cash, and then sinking the company.
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I would go further and make sure there is no link between the exec's and the schemes that pay out mega bucks when a company collapses.
 
So I have a holiday booked with love holidays flying out on easy jet back on TC.

should I just book my self new flights or wait until they sort something out? I can’t seem to get hold of the travel agent and There are still flights I can book but who knows in a few days if it will be full.
 
Dr House said:
So I have a holiday booked with love holidays flying out on easy jet back on TC.

should I just book my self new flights or wait until they sort something out? I can’t seem to get hold of the travel agent and There are still flights I can book but who knows in a few days if it will be full.
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I would book your own flight back just incase. As you don't know how long it will take to sort something out.
 
esmozz said:
Actually it would make sense to a degree. It is in part an airline, in the U.S they chapter 11 protections for bankruptcy, and a similar system in Germany and elsewhere. It allows for a company to continue trading to either save itself or be wound up in a more orderly fashion. In the U.K. we have nothing like this hence to mess with people stuck abroad.
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Erm, yes we do and it happens all the time. It's called entering into administration.

https://www.gov.uk/put-your-company-into-administration

The administrator could decide to:

  • negotiate a Company Voluntary Arrangement (CVA) so your company can keep trading
  • sell your business as a ‘going concern’ to another company - meaning your business can carry on, eg by keeping its clients, workforce or orders
  • sell your assets as part of a creditors’ voluntary liquidation, pay your creditors from any money raised and close your company
  • close your company if there’s nothing to sell
For as long as the company is in administration your administrator will run your business.
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