Ongoing problems with 5700XT

Ross Thomson · 17 Nov 2019 at 10:38

check your ram settings are actually ok also make sure you are on the latest driver. I had the same issue with my 5700xt (daisy chain, 650w PSU and 3900x) no issues now.

NathanL · 17 Nov 2019 at 10:40

Ross Thomson said:
check your ram settings are actually ok also make sure you are on the latest driver. I had the same issue with my 5700xt (daisy chain, 650w PSU and 3900x) no issues now.

Will do - definitely on the latest drivers, but what would need changing RAM wise?

Just awaiting a response from seasonics European partner for a cable. Fun fun!

Poneros · 17 Nov 2019 at 10:40

Definitely buy a new PSU if you can't find the original cables. You risk your whole PC otherwise, and I've seen other people lose theirs to exactly this situation.

Ross Thomson · 17 Nov 2019 at 13:54

Nathan Long said:
Will do - definitely on the latest drivers, but what would need changing RAM wise?

Just awaiting a response from seasonics European partner for a cable. Fun fun!

turn the frequency down or loosen timings and see if you still get black screens.

Nasher · 17 Nov 2019 at 13:57

Always use separate rails for a GPU tbh.

As above, it could be ram. Are you using 2 sticks or 4 and have XMP enabled?

tamzzy · 17 Nov 2019 at 13:58

Just FYI, the 550w PSU only comes with ONE pci-e power cable. It's the 650w and above that comes with two.

It's another sneaky way that PSU manufacturers use to ensure that their PSUs are upsold.

tamzzy · 17 Nov 2019 at 13:58

Nasher said:
Always use separate rails for a GPU tbh.

Focus gold is a single rail PSU

tamzzy · 17 Nov 2019 at 14:02

Also there shouldn't be any issues running a 5700xt on a daisy chained cable from a focus gold.
I'm personally running a 1080ti on a daisy chained cable with a focus plus gold.
Makes no difference on a single rail PSU.
It's only an issue on a multi-rail PSU where each individual rail cannot provide enough power to run a GPU on an individual rail.

NathanL · 17 Nov 2019 at 15:21

Nasher said:
Always use separate rails for a GPU tbh.

As above, it could be ram. Are you using 2 sticks or 4 and have XMP enabled?

2x8gb. I believe XMP is still enabled currently. I was having issues a few months back with XMP enabled as that was causing blue screens also. I'll check later.

tamzzy said:
Just FYI, the 550w PSU only comes with ONE pci-e power cable. It's the 650w and above that comes with two.

It's another sneaky way that PSU manufacturers use to ensure that their PSUs are upsold.

Says on the box that there should have been two cables in there, surely they can't lie about that. You're right though, it is single rail - so you're saying an extra cable won't help?

Well I'm lost for solutions then

Don't know where to go from here!

Edit: wasn't XMP enabled. I've now put that back on, just so I know, what effect is that going to have?

Mr G · 17 Nov 2019 at 15:33

Nathan Long said:
2x8gb. I believe XMP is still enabled currently. I was having issues a few months back with XMP enabled as that was causing blue screens also. I'll check later.

Says on the box that there should have been two cables in there, surely they can't lie about that. You're right though, it is single rail - so you're saying an extra cable won't help?

Well I'm lost for solutions then Don't know where to go from here!

I used to have this very same PSU with a Red Dragon V56 via 1 cable that splits into an 8-pin and a 6-Pin?

I had 0 issues with 550Watts, have you updated the drivers recently or perhaps a fresh install of Windows?

tamzzy · 17 Nov 2019 at 15:54

Nathan Long said:
Says on the box that there should have been two cables in there, surely they can't lie about that.

pretty sure you've read it wrong. it should say pcie 6/8 pin x2 which equals one cable

Nathan Long said:
You're right though, it is single rail - so you're saying an extra cable won't help?

correct

Mr G · 17 Nov 2019 at 15:58

tamzzy said:
pretty sure you've read it wrong. it should say pcie 6/8 pin x2 which equals one cable

This is the very cable i used with a Vega 56. I don't believe it's a PSU issue, maybe a clean windows install and latest drivers?

tamzzy · 17 Nov 2019 at 16:03

have you tried a fresh windows reinstall?
i highly doubt its a psu fault tbh.

NathanL · 17 Nov 2019 at 16:14

tamzzy said:
have you tried a fresh windows reinstall?
i highly doubt its a psu fault tbh.

How do I do that without completely wiping everything? Is that even possible? If I have to do a complete reinstall then so be it!

Mr G · 17 Nov 2019 at 16:16

Nathan Long said:
How do I do that without completely wiping everything? Is that even possible? If I have to do a complete reinstall then so be it!

Backup what you need and start from there.

NathanL · 17 Nov 2019 at 16:21

Mr G said:
Backup what you need and start from there.

Ah okay, I'll have to find my external harddrive somewhere!

Mr G · 17 Nov 2019 at 16:25

Nathan Long said:
Ah okay, I'll have to find my external harddrive somewhere!

Don't forget the latest chipset, graphic drivers other drivers you might need before wiping. Steam games use cloud saves mostly and the likes.

NathanL · 17 Nov 2019 at 16:29

Mr G said:
Don't forget the latest chipset and graphic drivers and other drivers you need before wiping. Steam games use cloud saves mostly and the likes.

Sorry, what do you mean about the drivers? Won't I just install them after the wipe?

Mr G · 17 Nov 2019 at 16:32

Nathan Long said:
Sorry, what do you mean about the drivers? Won't I just install them after the wipe?

Yup, always better to have these handy now before a wipe ready to install after a Windows installation.

Kevin Matthews · 18 Nov 2019 at 19:52

Did you go into your bios and change PCI to Gen 3?