Virgin Media Discussion Thread

BT has always had a lower latency network in my experience, minimal to zero jitter but the bandwidth of VM is really desirable.

BT is quite good for that these days - I notice a huge difference between VM fixed, 4G and my BT connections in terms of "snappiness" just in things like hitting "New Posts" on these forums. With obviously 4G being the worst but VM surprisingly noticeable on average different to BT.
 
my memory of BT is outrageous throttling the second I tried to game/stream TV etc. This was when I was on their top tier. I got rid of it just as soon as I could. Virgin were then brilliant up until the BS of this whole price hike all the time for no good reason. OFCOM is really in their pockets these days.
 
Still getting crap speeds. I pay for 100mbit but I've been getting about 20 since the weekend :/

For the random price hike thing, I told them to fix the price at the start of my current contract and amazingly they did.
 
Still getting crap speeds. I pay for 100mbit but I've been getting about 20 since the weekend :/

For the random price hike thing, I told them to fix the price at the start of my current contract and amazingly they did.

They absolutely refused to do that for me, but I did get them down to an ok price in the end (£22.50 a month with phone)
If they put the price up then I can leave the contract. I hate virgins pricing and can now get 50mb BT fibre so I will just leave next time they put it up.

I'm getting 85/100mb now hope yours gets sorted soon.
 
I might have to get a router for my SH3, I can’t take the Wi-Fi dropouts anymore.

Can anyone suggest a reasonably priced good one, preferably sub £100?

I also got fed up with the constant disconnections (along with having to reconnect a million wifi devices to a new network every year when I change ISP), so I got a TP-Link Archer C6 for £40 and just use the SH3 in modem mode - the difference is night and day.

My contract is up in about a month; regarding cancelling and switching away (or rather not being able to due to no installations) - we were with Vodafone previously, so we do have a BT line to the property, I assume just deactivated. Does this mean we can switch without needing an engineer visit as the line can just be reactivated?
 
I also got fed up with the constant disconnections (along with having to reconnect a million wifi devices to a new network every year when I change ISP), so I got a TP-Link Archer C6 for £40 and just use the SH3 in modem mode - the difference is night and day.

My contract is up in about a month; regarding cancelling and switching away (or rather not being able to due to no installations) - we were with Vodafone previously, so we do have a BT line to the property, I assume just deactivated. Does this mean we can switch without needing an engineer visit as the line can just be reactivated?
I picked up an Asus rt-ac3200 off the MM for £75. Was over £200 new, so should be a quality router.
 
I also got fed up with the constant disconnections (along with having to reconnect a million wifi devices to a new network every year when I change ISP), so I got a TP-Link Archer C6 for £40 and just use the SH3 in modem mode - the difference is night and day.

My contract is up in about a month; regarding cancelling and switching away (or rather not being able to due to no installations) - we were with Vodafone previously, so we do have a BT line to the property, I assume just deactivated. Does this mean we can switch without needing an engineer visit as the line can just be reactivated?

I did exactly the same in getting an Archer - the SH3 is shockingly bad!
I am on the 350mb connection and it has been great up until this week.
I have had the same dropouts as everybody else, but it seems ok today - averaging speeds of around 380mb / 37mb up
 
Reporting a speed drop , tested on a netgear orbi direct to the router I have consistently been getting 383Mb on a 350 package for some time now.
First time today it has dropped to 243Mb and now it's sitting around 343Mb, I'm blaming China for this :D
 
my memory of BT is outrageous throttling the second I tried to game/stream TV etc. This was when I was on their top tier. I got rid of it just as soon as I could. Virgin were then brilliant up until the BS of this whole price hike all the time for no good reason. OFCOM is really in their pockets these days.

I haven't had any throttling since 2011 or 2012 or something though there was a patch around 2009 or something (my memory isn't so good now) where it was bad. They finally sorted the routing issues, etc. early 2015 and so far since then I've had a pretty solid provisioning in terms of speed and latency.

I'm in a bit of an odd spot at the moment having moved to a rural location where I can get a variety of connections but they are all right on the minimum of what is reasonable so between that and some people working from home we have multiple different connections. We are lucky compared to most though - we are 1 of 3-4 houses in the village that can even get fibre - most are stuck on sub 3Mbit ADSL!
 
I haven't had any throttling since 2011 or 2012 or something though there was a patch around 2009 or something (my memory isn't so good now) where it was bad. They finally sorted the routing issues, etc. early 2015 and so far since then I've had a pretty solid provisioning in terms of speed and latency.

I'm in a bit of an odd spot at the moment having moved to a rural location where I can get a variety of connections but they are all right on the minimum of what is reasonable so between that and some people working from home we have multiple different connections. We are lucky compared to most though - we are 1 of 3-4 houses in the village that can even get fibre - most are stuck on sub 3Mbit ADSL!

it would have been 2008-2009 or thereabouts. 8mb gaming package, giving 6mb on speedtests but unable to play iplayer which at the time only needed 1.3mb connection - the problems were entirely due to the throttling. Latency was so bad in real usage that game servers auto-kicked you nevermind host players. Never again shall I go BT.
 
Do Virgin Media still operate an over subscription model?

I had VM years ago and was in a heavily subscribed area. At peak times, you wouldn't get anywhere near the advertised speeds. Latency was also a big problem. The problem only seemed to get better when people left VM.

Switched to BT and whilst the headline speeds where not as good as VM (although perfectly fine for my household), I would get decent speeds and latency all the time.

Always tempted to go back to VM as they're forever popping offers through the door, but past experience has always deterred me from switching.
 
Do Virgin Media still operate an over subscription model?

I had VM years ago and was in a heavily subscribed area. At peak times, you wouldn't get anywhere near the advertised speeds. Latency was also a big problem. The problem only seemed to get better when people left VM.

Switched to BT and whilst the headline speeds where not as good as VM (although perfectly fine for my household), I would get decent speeds and latency all the time.

Always tempted to go back to VM as they're forever popping offers through the door, but past experience has always deterred me from switching.

Not sure, but I was in an over subscribed area, they did get round to fixing/upgrading our area, this was quite a while back and its been fine since. (touch wood).

I'm also a long time customer, from NTLworld days.
 
As promised, my graph for the 27/04/2020:
tbb.jpg


It actually went off as I was retrieving the graph. Good old Virgin, but at least it's not just me.

Where in UK was this? https://www.dropbox.com/s/kugftszx7ckcx36/Screenshot 2020-05-01 18.08.42.png?dl=0
 
Do Virgin Media still operate an over subscription model?

I had VM years ago and was in a heavily subscribed area. At peak times, you wouldn't get anywhere near the advertised speeds. Latency was also a big problem. The problem only seemed to get better when people left VM.

Switched to BT and whilst the headline speeds where not as good as VM (although perfectly fine for my household), I would get decent speeds and latency all the time.

Always tempted to go back to VM as they're forever popping offers through the door, but past experience has always deterred me from switching.
I'm with BT on their gigabit FTTP service for £50 a month. I've had 100% uptime since I had my line installed last September/October (originally 300/50mb.)

I was on Virgin previously. My ping to London game servers has dropped to 10 or below down from 30-40 and I had pretty much constant packet loss.

It'll be a long time before I consider Virgin again.
 
I'm with BT on their gigabit FTTP service for £50 a month. I've had 100% uptime since I had my line installed last September/October (originally 300/50mb.)

I was on Virgin previously. My ping to London game servers has dropped to 10 or below down from 30-40 and I had pretty much constant packet loss.

It'll be a long time before I consider Virgin again.

My ping is around 9 with VM, I had a drop out again yesterday, I think VM is a bit flakey this past week.

I would say VM has been good in general, gaming has been fine.

I'm out of contract, but would not consider negotiating anything yet. BT in our area seems to be limited to the lower speeds currently.
 
Does anyone here have VM in an older property? I'm curious to know if they are purely rolling out new subscriptions in new builds, blocks of flats etc (where it may be easiest), and what the likely hood is of having them install it in our street down the line.

I imagine it would be more hassle for them as they would have to tear up the pavements to lay the cable. I've 'registered my interest' on their website, and any others that I can think of to show interest in my area.
 
Back
Top Bottom