Virgin Media Discussion Thread

You haven't done something daft like use all the connections thinking its faster or got RAR/PAR processing happening on a low power box with a mechanical drive, or added 10k of items in the queue without tweaking the headers option, or run it over OpenVPN (single threaded despite your client using multiple connections), just you should get near line speed.

connections are set to something like 20 which isn’t too high I thought. No processing in the background and no VPN. I have maxed out the connection before on these settings.

I’m not sure what tweaking the headers option is but I have never had this problem before, it seems that the speed has been limited.
 
connections are set to something like 20 which isn’t too high I thought. No processing in the background and no VPN. I have maxed out the connection before on these settings.

I’m not sure what tweaking the headers option is but I have never had this problem before, it seems that the speed has been limited.

VM have publicly stated that they don't and won't throttle, so far every time anyone has suggested that VM has throttled xyz, it's turned out not to be the case, it could be a large number of other things, usually its a local user issue, other times its a remote provider issue, occasionally its a routing/peering/congestion issue, but unless VM are just picking on you, if they rate limited SSL traffic/ports lots of people would report similar issues. Unless your queue is approaching 10K+ items, don't worry about headers, generally you aim for the minimum number of connections to saturate your connection, most of my providers run 8-12 connections on a symmetrical gigabit pipe.
 
im with frugal, using sab, and using the SSL ports 563 or 5563. only downloading 10MB/sec and i have a 500 Mbit connection.

I'm using Frugal, no issues here on M500, 50 connections using SSL (563)

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im with frugal, using sab, and using the SSL ports 563 or 5563. only downloading 10MB/sec and i have a 500 Mbit connection.

Are you using their EU servers? Are you using any features on your router (such as bandwidth monitoring/limiting) that might disable the high speed DSP and offload to the slower CPU? Are you working on an SSD?
 
VM have publicly stated that they don't and won't throttle, so far every time anyone has suggested that VM has throttled xyz, it's turned out not to be the case, it could be a large number of other things, usually its a local user issue, other times its a remote provider issue, occasionally its a routing/peering/congestion issue, but unless VM are just picking on you, if they rate limited SSL traffic/ports lots of people would report similar issues. Unless your queue is approaching 10K+ items, don't worry about headers, generally you aim for the minimum number of connections to saturate your connection, most of my providers run 8-12 connections on a symmetrical gigabit pipe.

i don’t know if it has changed in the last few years but I proved to them without any doubt a few years ago that they were throttling at certain times. Speeds would drop, like clockwork and also after a certain amount had been downloaded, the same thing.

They denied it, but I pushed and become a thorn in their side constantly chasing. Eventually they spotted a ‘technical error’ with the modem (of course they didn’t!) and everything was back to normal...

Three done the same at one point, so it does happen no matter what they say!
 
im with frugal, using sab, and using the SSL ports 563 or 5563. only downloading 10MB/sec and i have a 500 Mbit connection.

Are Frugal an Omicron reseller these days, and if so could it be them throttling you? I know NewsDemon for example are notorious for throttling users who pass an arbitrary bandwidth limit per month.

I just fired up nzbget on my ThreadRipper Debian box (specs in sig), and get full gigabit download speed from Newsgroup Ninja even over Mullvad VPN. I tested without the VPN just to be safe (i.e. making sure it wasn't bypassing anything at VM's end) and still got full speed. As the others said, likely either it's a local issue, or Frugal have capped you.

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i don’t know if it has changed in the last few years but I proved to them without any doubt a few years ago that they were throttling at certain times. Speeds would drop, like clockwork and also after a certain amount had been downloaded, the same thing.

A 'few years ago' VM had a publicly published throttling/management program. It targeted 'high' bandwidth users during peak hours, as well as torrents and newsgroups 24/7. They no longer do this.
 

That link says it was changed in 2013? It was abolished more recently:

VM said:
What is Virgin Media's broadband traffic management policy?
What is our traffic management policy?
Great news! After listening to your feedback, we’ve decided to stop applying traffic management to your download or upload activity. No matter which broadband service you take from us, we won’t reduce your speed. So now you can download and upload as much as you like without worrying about traffic management measures slowing you down.
 
i don’t know if it has changed in the last few years but I proved to them without any doubt a few years ago that they were throttling at certain times. Speeds would drop, like clockwork and also after a certain amount had been downloaded, the same thing.

They denied it, but I pushed and become a thorn in their side constantly chasing. Eventually they spotted a ‘technical error’ with the modem (of course they didn’t!) and everything was back to normal...

Three done the same at one point, so it does happen no matter what they say!

You mean the policy VM ditched in 2018 when they publicly pledged (and continue to do so to this day) that they won't throttle? 'Technical error in the modem' could be anything from a hardware/firmware issue - Intel are still trying to pick up the crap they inherited from the TI buy-out that led to the Puma SoC issues affecting a wide range of modems or a firmware/config issue and Sky had a router issue recently that limited wifi clients on the new SH, they also managed to keep another national issue quiet a while back. VM currently have an ongoing IPV6 tunnel bug, thats sadly the nature of technology. Three you likely wouldn't know if they had a fault on 4G, the backhaul generally sucked that badly and they regularly dropped you to band20.

https://www.virginmedia.com/help/virgin-media-broadband-traffic-management-policy

What is Virgin Media's broadband traffic management policy?
What is our traffic management policy?
Great news! After listening to your feedback, we’ve decided to stop applying traffic management to your download or upload activity. No matter which broadband service you take from us, we won’t reduce your speed. So now you can download and upload as much as you like without worrying about traffic management measures slowing you down.
 
thanks for all the replies everyone.

VM have publicly stated that they don't and won't throttle, so far every time anyone has suggested that VM has throttled xyz, it's turned out not to be the case, it could be a large number of other things, usually its a local user issue, other times its a remote provider issue, occasionally its a routing/peering/congestion issue, but unless VM are just picking on you, if they rate limited SSL traffic/ports lots of people would report similar issues. Unless your queue is approaching 10K+ items, don't worry about headers, generally you aim for the minimum number of connections to saturate your connection, most of my providers run 8-12 connections on a symmetrical gigabit pipe.

I never download anything with that many items. it makes no difference if i lower or increase the number of connections.

No issues with usenet here, downloads at about 60MB/s

You can try using a different port or less/more connections.

i have used all ports inc non-SSL ports and the problem remains

I'm using Frugal, no issues here on M500, 50 connections using SSL (563)
Ive used the exact same as you and still no joy. If they are not throttling you i dont see why they would be throttling me !

Are you using their EU servers? Are you using any features on your router (such as bandwidth monitoring/limiting) that might disable the high speed DSP and offload to the slower CPU? Are you working on an SSD?

No have not made any changes to my router at all.

Are Frugal an Omicron reseller these days, and if so could it be them throttling you? I know NewsDemon for example are notorious for throttling users who pass an arbitrary bandwidth limit per month.

I just fired up nzbget on my ThreadRipper Debian box (specs in sig), and get full gigabit download speed from Newsgroup Ninja even over Mullvad VPN. I tested without the VPN just to be safe (i.e. making sure it wasn't bypassing anything at VM's end) and still got full speed. As the others said, likely either it's a local issue, or Frugal have capped you.

i dont download much at all - just checking sabnzb, the last thing i downloaded relatively large was 2-3 months ago! My account with frugal is unlimited.

Does anybody know any other reputable news provider i can try to see if it makes any difference ?

EDIT - just run a speedtest on ookla and its mirroring what i am seeing on sabnzb. its hitting 90Mbit only and its constant. upload is fine at 35mbit approx. Checked area for faults and apparently there is a local broadband issue so i suspect or hope they are limiting it for this reason. fingers crossed.
 
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its hitting 90Mbit only and its constant.

Have you checked your NIC isn't connected at 100Mbps instead of 1Gbps? That's pretty much what you'd see... Broken cable? Dodgy port?

As per my earlier screenshot, Newsgroup Ninja give me gigabit throughput no problems, and they're cheap too (especially if you get a year at $3/month around Black Friday). They're a Highwinds/Omicron subsidiary with access to the main Highwinds/Newshosting servers. Fast!
 
Have you checked your NIC isn't connected at 100Mbps instead of 1Gbps? That's pretty much what you'd see... Broken cable? Dodgy port?

As per my earlier screenshot, Newsgroup Ninja give me gigabit throughput no problems, and they're cheap too (especially if you get a year at $3/month around Black Friday). They're a Highwinds/Omicron subsidiary with access to the main Highwinds/Newshosting servers. Fast!

Yes checked it already, its deffo gigabit and not 100Mbps! Virgin state the fault should be fixed tomorrow so will have to wait and see. I have never had such a low sppedtest result before too.

i may sign up to newsgroup ninja as a back up!
 
I’m now out of contract with VM and have been paying £75 / month for M200 broadband and Talk Unlimited (I believe this has now been replaced by Anytime Extra).

I’ve cancelled as they could only offer me a £10 reduction so hoping they’ll call me back, what should I be looking to pay?
 
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