No news on the Eagle for a while. I’ve been at 160 for a couple of weeks. Very little movement on 3080’s as a whole. If I was you, I wouldn’t hold your breath on hearing much movement before mid/end March.
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*** NVIDIA GEFORCE RTX 3080 SERIES STOCK SITUATION - NO COMPETITOR DISCUSSION ***
- Thread starter Feek
- Start date
Excited for my update email this week I moved a humongous 2 spaces last week... woo! Hopefully the gigabyte delivery stuck in customs is more than just mobos like @ScottiB said and hopefully there is roughly 473 eagle OC 3080s in there instead 
I can hope, right?
I can hope, right?Really stuck between cancelling my 3080 gaming x trio order to go buy a suprim for £300 more than i paid on here just to relieve the pain we are all in. Do i give in or do i wait like a good man like the rest of us. Currently position 494. If im waiting another 4 months is £300 worth it or do i carry on using my 980 and save a bit of money?
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- 71
I've only been following this thread for the last couple of weeks but that passive agressive tone has been pretty much par for course. I get it, the people posting here on OC's behalf do not have customer service experience or training and that's not their fault. It is incredibly poor that this is the best source of information OC have been able to muster though. You'd swear we all backed a dodgy crowdfunding project rather than purchased a specific product from a supposedly professional retail business for the amount and clarity of communication provided.
I’m 12th for the eagle oc, so close yet so far
This is a forum btw.
I ordered on launch day too. Took me about 90 mins of trying the website to actually be able to get any card in my cart and pay. Started off around 500-odd in the queue and am down around 160 now.
it took the same amount of time for me but somehow I’m currently 12th in queue. Sounds like the just gave up on first hour orders and just put them into a random order lmao
I guess the stock situation will be picking up soon then now all the prices have risen.OMG have you seen the new updated prices on OC for the 3080 cards
100%
You've obviously misunderstood this, If you were in position 10 when the order is put on hold and we receive five cards you'll be in position 5 when it's unheld. Some people in this thread have already complained about "moving backwards" in the queue (accusing us of sneaking our friends into the queue) because orders ahead of them were unheld & I know for a fact that we have stock allocated to held orders because I'm a product manager...looking at stock levels all day long is my job. We do our best to be fair to ALL of our customers.
My response is snappy because one person spreads misinformation and it leads to pages and pages of people complaining about something that is not happening. People making mountains out of molehills, and in some cases, imagining the molehill in the first place, is one of the reasons why this thread is so long. I'm frustrated with the whole situation, the last thing I want to be dealing with is another wave of non-mainland customers getting upset based on your misinformation.
Haha I just looked because of your post. Holy dung balls!OMG have you seen the new updated prices on OC for the 3080 cards
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Morning folks.
Just looked at the Gigabyte Gaming OC. £899.99. Holy cow! :O
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- 71
It is. And?
Yes.
I hope you don't mind me speaking opening & frankly, I used to RUN the customer service department at OcUK, I was the person who calmed people down when all others had failed.
However, we've been working flat out since before the first lock down started, we've been dealing with supply shortages & price increases for longer. Our "peak" period started November 2019 and hasn't eased since!
Despite already having demand for their products higher than they'd predicted Nvidia and AMD insisted on pushing ahead with a wave of major launches.
These launches felt rushed, they were short notice, poorly planned, poorly executed and poorly supplied. Despite begging for respite they kept coming, Nvidia launching more cards, AMD basically copying the Nvidia playbook with massively oversubscribed, under supplied CPU & Graphics launches. 'Bait & switch' MSRPs to gain the best possible review results for launch and a flat out refusal to adjust the "official" MSRP when all of their partners have to sell higher mean that the reseller gets blamed. Our Trustpilot rating, which took years of hard work to rebuild after the new owners took over, dropped from 4.8 to mid-3s in weeks based on people blaming us for things that we were unable to control.
Our customer service department has been working flat out, often beyond capacity, for over a year. We receive about 800 calls per day and a similar number of webnotes and the answer for most of those is one or another variation on "sorry we don't know". The warehouse has been working in a similar situation for a similar amount of time and so there's rarely any reassuring light at the end of the tunnel.
Living with this on top of the pandemic was bad enough but now Brexit has hit and thrown yet another spanner in the works and a fresh wave of upset customers asking why their order isn't shipping. It's not just graphics cards though, ANYTHING crossing our borders is being delayed, ETAs aren't worth the binary in which they are written. We're trying to manage booking in slots for deliveries that are needed desperately but just don't arrive when they are supposed to, so some days our goods in department wait for stuff that doesn't arrive and then the next day three days worth could turn up at once.
The PMs like myself and Gibbo are the ones who are in the middle of all of this. We are the ones setting up the products, trying to handle the launches, trying to find supply, gathering information for DPD so that we can restart exports, chasing up delayed shipments, answering enquiries from customer service and the warehouse and I'm trying to keep on top of the system offerings & pricing amongst all of the stock shortages and price rises...and now I've got a whole load of new Intel motherboards to get live!!! JOY! On top of all of that I'm the purchasing team point of contact for two new major internal software development projects and a new website, with all of the regular Teams meetings needed for those. It's fair to say that the stress levels within the company are high and yes, personally I've struggled both mentally and physically, especially when I'm being asked the same question repeatedly and I can't give answers.
If you have a problem with my tone then I'll happily remove the forums from my daily activities list, I'm only here because of the complaints about lack of responses. Graphics cards are one part of OcUK's business that aren't my responsibility after all. All I ask is that this thread doesn't descend into the vile anti-Gibbo hate session that it was when I first started posting. Nobody deserves that, especially him.
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The above is all understood, but it's the communication that has been poor.
It has recently improved, but a simple webpage that was updated regularly with outstanding backorders, known stock incoming etc. for each card would not be rocket science to implement, and would answer many of the questions that people are posting on these forums.
Gibbo's more recent posts have been heading that way, but it's still not easy to see in one place what the current situation is, or the outlook.
It has recently improved, but a simple webpage that was updated regularly with outstanding backorders, known stock incoming etc. for each card would not be rocket science to implement, and would answer many of the questions that people are posting on these forums.
Gibbo's more recent posts have been heading that way, but it's still not easy to see in one place what the current situation is, or the outlook.