Log in to your account on the BMW connected drive portal and check that you have the 'Remote Services' option booked.
This is the service you need for those functions.
I would be very surprised if an idrive update is the solution to your issue.
This is the service you need for those functions.
I would be very surprised if an idrive update is the solution to your issue.
. My idrive version is 07/2019.30. When I try to update it in the car it says it’s the latest version.