Poor landscaping work - garden resembles a swamp

Yeah we had a quotes for a single story extension with a new kitchen and they were all over £100k, some closer to £150k. I know the house prices in this area, it would no way add that much to the value of the house.
 
Update: No work today as everything was frozen. It was -3 degrees when they arrived so unsurprising. They have gone to do some work on the other job. My wife spotted one of the tiles had a lip from the kitchen window so they are going to re-lay one too.
 
Update: Some more progress on the patio today. That now looks to largely be complete. They are back tomorrow to do the grouting and tidying up (!) before laying the turf on Monday.

It all looks quite promising, nothing stands out as being an issue. The tile which didn't seem flush was re-laid and now looks ok. I don't want to tempt fate but it seems like we are heading in the right direction. I actually think the patio looks better having the aco around it too.

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Looking good at least!

It's not the end of the world if it drains towards the house if there is the drain around it, and it actually works, except for the water companies don't like it I think?
 
I hope after all this that you have enough depth there to allow for sufficient topsoil to lay your turf on.
That's a fair point and I wondered the same. I just went out to measure it and there is approximately 100mm between the shingle and the top of the bricks for the border. Googling suggests you need 4 inches of soil minimum so I'm right on that.
 
Looking good at least!

It's not the end of the world if it drains towards the house if there is the drain around it, and it actually works, except for the water companies don't like it I think?

Someone commented earlier about not allowing excess water in your drains, and I asked for the source as everything I had found on Google said this was fine as long as it runs into your storm/rainwater drains. What water companies do not like is connecting these to sewer drains - something to do with the rainwater causing an imbalance at the treatment plants.
 
Update: He came yesterday to clear everything away (very messy including down the side of the house), do a few touch ups and grout the patio. The weather isn't meant to be great towards the end of the week and he didn't want to put the soil down and risk it being turned in to a bog again which I can kind of understand. Unfortunately he couldn't order the turf in time to complete it today so he has put me off until next Monday. Not ideal but equally not the end of the world.

Things are looking more promising (apart from rainfall to test the patio drainage works!) and a lot of the areas I was unhappy with have been improved to be fair to him.

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Nice, that looks a loads better. Now that the patio falls to the house I'd have been tempted to run a row of block paving edge kerbs along the lawn edge of the patio in order to allow and extra couple of inches depth for the topsoil.
 
Was going to add, thats going to be great during winter at draining, but give it a week without rain in the summer and that grass will be toast!
 
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I was thinking the same. They should have just used some 110mm perforated drainage pipe buried deeper wrapped in membrane and then fill the trenches with pea beach. So bizarre they covered the whole area with it. From what I saw they didn't even bother wrapping the pipe they did put in, wouldn't be surprised if it all gets blocked over time. Absolute bodgers.
 
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