It it shocking, but no more so than the dozens of "AAA" games that do release in a shocking state over and over again.
Never use to be like that, if nothing else Star Citizen and all it's problems have shown again what a house of cards modern games are built upon.
Bottom line is SC is multiple years late, has a scope that is wildly bigger than originally and in danger of never releasing at this point. Those involved now can either sunk cost themselves into oblivion or simply cross fingers and play other games.. I'm in the latter. Hope it comes out, but busying myself with other things after years of closely following the project. Dont' back would be my advice, wait on release, reviews etc.