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9070 XT - 2x HDMI high refresh displays (144 and 120 Hz) not working
- Thread starter King Mustard
- Start date
sorry I'm confused - we're you able to test all displays connected directly to the board again?
Sorry, I didn't realise moving the 2nd screen to GPU might be a solution...
But, I have just tried it there now and the behavior is exactly the same.
I didn't disable integrated in the BIOS. I just moved the connection to GPU while powered off and powered on again.
Sapphire are silent after their initial response of "upgrade mobo BIOS".
I guess I am curious what the next steps might be...
Soldato
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Grates a bit though doesn't it, you specifically buy an AMD GPU with 2 HDMI ports, then it turns out that one doesn't work so now you need to ~£40 on an adaptor so you can run a second screen using an HDMI cable while also losing the ability to do Freesync.
I have tried a few DP-to-USB-C cables (since my monitor supports DP Alt mode over USB-C but they all seem to be designed to go from a USB-C source to a DP connection on the monitor. Even if they say they're bi-directional it still barely works. The UGreen cable I tried would only do 60Hz at 4K and even then only with 6-bit RGB colour.
When I use DP-to-HDMI converters or adapter cables they seem to get overly hot and then the connection drops (which the AMD drivers really don't seem to handle very well).
In contrast my Nvidia card with 2 HDMI ports does 4K @ 120Hz on both simultaneously.
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Soldato
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Annoyingly I've spent so much on other (cheaper) cables trying to solve this issue I could probably have just bought one of those Club3d adapters. But that doesn't feel like a great solution.
I think the other annoying thing is that other than this thread there doesn't seem to be any acknowledgement of the issue from AMD or Sapphire (unless I've missed it?), they're just happy to continue misleading potential customers.
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The Club 3D adapter has hardly had any effect actually, unfortunately. I was wrong.
okay, thank you for confirming - I'll have this submitted to triage and debug. We may be bottlenecked by getting the specific projector model to repro, I'm not sure this will manifest with just any. Suppose it couldn't hurt to check.
Can you clarify exactly where the tertiary display and HMD are connected to the board? Am I correct in thinking the index is connected to DP2?
I also neglected to mention for your point 2 - FreeSync is not intended to engage for web video playback. If this occurred in the past, it's a defect, and it's likely that we've created entries for more chromium based web browsers in the FS exclusion list.
For your projector to cause hitches, we're wondering if it's input source scanning in the background. Is there any setting on the projector pertaining to this term?
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Re: reproducing. If it is related to the specific projector, maybe trying with the same brand and HDMI spec would handle things the same? If you did have an Epson that supported HDMI2.1 already it may be worth a go...
I'm mindful that DP1 or DP2 might be differently identified depending on how it's being viewed. So based on the picture I shared previously, DP2 has the Index and HDMI1 has the (tertiary) projector. (HDMI2 now has the 2nd monitor instead of the motherboard)
It's funny that you say feesync isn't supposed to activate for web video! I have found that it comes and goes (not sure when or why it changes) Some days it does and some days it doesnt.
There was some other web video (other than youtube) that it was activated on the other day. I can't remember what it was, probably some embedded video that I happened to fullscreen...
Browsers that I may use are Firefox, Opera, Brave, Librewolf.
I will see if the behaviour is tied to a specific browser...
I will take a look tonight at the projector settings and see if there is something related to source scanning....
Thanks for your help with this!
Good to know.Re: reproducing. If it is related to the specific projector, maybe trying with the same brand and HDMI spec would handle things the same? If you did have an Epson that supported HDMI2.1 already it may be worth a go...
I'm mindful that DP1 or DP2 might be differently identified depending on how it's being viewed. So based on the picture I shared previously, DP2 has the Index and HDMI1 has the (tertiary) projector. (HDMI2 now has the 2nd monitor instead of the motherboard)
It's funny that you say feesync isn't supposed to activate for web video! I have found that it comes and goes (not sure when or why it changes) Some days it does and some days it doesnt.
There was some other web video (other than youtube) that it was activated on the other day. I can't remember what it was, probably some embedded video that I happened to fullscreen...
Browsers that I may use are Firefox, Opera, Brave, Librewolf.
I will see if the behaviour is tied to a specific browser...
I will take a look tonight at the projector settings and see if there is something related to source scanning....
Thanks for your help with this!
All browsers are intended to be on the FS exclusion list. if any of them are engaging VRR, please let me know and I'll follow up with the display engineering side.
OK, so I have seen that the freesync is activated when using Librewolf, but not Firefox.
I've not installed other browsers yet as I'm still not 100% happy with the build. (hopefully if we get this issue sorted I will feel comfortable moving forward with the hardware I have)
I couldn't find any setting on the PJ around input source scanning.
Chat GPT suggests that this model does have an "auto input select" which I am guessing might be similar, but also that it doesn't seem possible to disable it.
There was one setting that is around source control called "HDMI link". I think this is to allow the PJ to control the power state of connected device or visa versa.
I set this to off and the problem continues.
Incidentally, I noticed that I had also connected the PJ HDMI-2 to the same AV receiver (monitor output) that the PC has an optical audio connection to. (ideally, I'd like to connect the GPU HDMI-2 to the AVR at 4k@120Hz but this is what was casuing my initial bandwidth issues so currently PC is only sending audio to the AVR)
having the 2nd HDMI connection from AVR to PJ removed, or the AVR turned off makes no difference to the issue.
One Weird thing, is that it has been a good while since the frequency of pauses has been 2:20. it's pretty much just been the every 3seconds or VR issue recently. Cant think why....
Cheers
I've not installed other browsers yet as I'm still not 100% happy with the build. (hopefully if we get this issue sorted I will feel comfortable moving forward with the hardware I have)
I couldn't find any setting on the PJ around input source scanning.
Chat GPT suggests that this model does have an "auto input select" which I am guessing might be similar, but also that it doesn't seem possible to disable it.
There was one setting that is around source control called "HDMI link". I think this is to allow the PJ to control the power state of connected device or visa versa.
I set this to off and the problem continues.
Incidentally, I noticed that I had also connected the PJ HDMI-2 to the same AV receiver (monitor output) that the PC has an optical audio connection to. (ideally, I'd like to connect the GPU HDMI-2 to the AVR at 4k@120Hz but this is what was casuing my initial bandwidth issues so currently PC is only sending audio to the AVR)
having the 2nd HDMI connection from AVR to PJ removed, or the AVR turned off makes no difference to the issue.
One Weird thing, is that it has been a good while since the frequency of pauses has been 2:20. it's pretty much just been the every 3seconds or VR issue recently. Cant think why....
Cheers
I need to add forks like Librewolf, Waterfox, Floorp etc to the FreeSync exclusion list. thank you for the heads up. For now, you can create an app profile for Librewolf in RSX and explicitly block FreeSync, though that may have it tracked as a game, which is not ideal.
Can you provide us with a DCE log? These are now located in the driver store, which is somewhat difficult to navigate to, but if you conduct a system search on the OS drive for 'atikmdag_dce', you should be able to make a copy of it to your downloads directory (for example).
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@AMD_Vik Apologies, I didn't see this reply.
1. I'm not overly worried about freesync behavior now that you've explained it. I was only concerned when I thought it was behaving inconsistently and might be a symptom to something bigger.
2. What state should I put the system in before taking the log? will I have all displays active (including HMD)? or should I have the problem happening (Projector turned off)? or is there a sequence you'd like me to do?
1. I'm not overly worried about freesync behavior now that you've explained it. I was only concerned when I thought it was behaving inconsistently and might be a symptom to something bigger.
2. What state should I put the system in before taking the log? will I have all displays active (including HMD)? or should I have the problem happening (Projector turned off)? or is there a sequence you'd like me to do?
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Whats the best way to provide the file? there's no attach option.
When I searched, there were a couple of different files with numbered suffix (_3, _123, etc). I assume the most recent (current) is the one you want. Although I note that the time stamp didn't change when I caused the issue. So nothing new was written.
Is it more useful to somehow reset the log and re capture?
Huh, interesting. Copy the most recent log to your downloads and try sending it to me via https://send.vis.ee/
Send
Encrypt and send files with a link that automatically expires to ensure your important documents don’t stay online forever.
send.vis.ee
Just to add another symptom to the list...
If I turn off the projector and leave the PC on for a while, the monitors are completely unresponsive.
I am guessing that Windows putting the screens to sleep is the trigger...
PC is set to never sleep, but screens sleep after 15mins.
If I turn off the projector and leave the PC on for a while, the monitors are completely unresponsive.
I am guessing that Windows putting the screens to sleep is the trigger...
PC is set to never sleep, but screens sleep after 15mins.
Associate
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I have the money for a new GPU and was wondering after reading this thread, should I bother with keeping any 9070xt on my shortlist? Am I correct in thinking this means cards such as the Sapphire with two HDMI ports are actually worth less as the ports are basically gimped and possibly deceiving in their implimentation? A quick Google suggests some 9070XT have two HDMI 2.1 ports that allow dual 4k 120hz, yet clearly they both cannot.
It was rather enticing to see a GPU with two HDMI 2.1 native ports, sadly the Nvidia pricing of cards with dual HDMI can get frankly ridiculous.
All I was after was a GPU that would let me experience 4k at 120hz, but with the option of running two 4k 120hz LG TV's over HDMI if required. Not really a lot of insight into what GPU's will actually run two displays at 4k 120hz as just straight plug n play. It would be nice to have the freedom of running whatever dsiplays you want without compromise, mixing DP and HDMI as required.
A 5070ti with dual HDMI starts at around £900 not sure if that is the answer.
No matter the Nvidia card your paying such a premium it is often near the price of going up to the next tier basic model, yet a 5080 is still only a 16gb card, it may start at £900 but will cost around £1400 if you want dual HDMI.
Even if running a specific Display Port to HDMI cable allows this it isnt too bad, but I have already read about issues with such cables.
It was rather enticing to see a GPU with two HDMI 2.1 native ports, sadly the Nvidia pricing of cards with dual HDMI can get frankly ridiculous.
All I was after was a GPU that would let me experience 4k at 120hz, but with the option of running two 4k 120hz LG TV's over HDMI if required. Not really a lot of insight into what GPU's will actually run two displays at 4k 120hz as just straight plug n play. It would be nice to have the freedom of running whatever dsiplays you want without compromise, mixing DP and HDMI as required.
A 5070ti with dual HDMI starts at around £900 not sure if that is the answer.
No matter the Nvidia card your paying such a premium it is often near the price of going up to the next tier basic model, yet a 5080 is still only a 16gb card, it may start at £900 but will cost around £1400 if you want dual HDMI.
Even if running a specific Display Port to HDMI cable allows this it isnt too bad, but I have already read about issues with such cables.