I personally can't get over how uncomfortable this device is. I get that it is better than s1, but this does not change the fact that it is still nasty to me (in comparison to steam deck, any gamepads etc). I play on tv only with cyclone 2, as all I have while playing handheld is unpleasant feeling.
This is gonna sound cliche, but my suspicion is thier hardware design team still focuses on designing for Japanese people to exclusion of elsewhere. Given how monocultural and xenophobic Japan can be, and how relatively rare foreigners are outside of Tokyo/tourism hotspots, compared to most of the west, it's kinda understandable.
It's hard to translate unless you've been there, but the average person is Japan is
considerably smaller than the average in the west; to the point as a 6'3 white guy, I genuinely scared a few people there by accident, (BTW
phenomenal place to visit - worth it, and I can't look at our vending machines the same way anymore) and unfortunately I believe that translates into them designing things that really do feel just a bit small and unpleasant compared to those designed for western hands, albeit the Pro Controller is excellent, but again, I suspect its designed to be CHUNKY from a Japanese perspective, but happens to be 'just right' from ours.
As a side effect, it also keeps moulding a bit simpler and easier for them to deal with, and doesn't get in the way of the stand at all; or the new mouse functionality.
Ultimately, if they released some aftermarket handgrips for the western market, this entire situation would be resolved, but I suspect they know the western/aftermarket accessory manufacturers will do that anyway, so they don't need to; and after the dramas they probably anticipated from the pricing, they didn't want to add to the cost and include them in the box either.
Not a defence, but a rationalisation of the situation - it was probably cheaper, easier, caused less design conflicts, and better for the local market to design it that way; with the knowledge larger handgrips etc would be designed by the 3rd party community almost instantly anyhow.
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On another note - Nintendo UK sorted out my missing code Mario Kart World code for me, and as I think I already mentioned, John Lewis compensated me pretty well for the situation as they couldn't replace the console easily; gave me 25% back on a gift card, on top of the warranty still being valid for 2 years, so I'm kinda laughing at the end, 25% discount off the bundle, plus the money I'd got off it before I ordered + Quidco, and I've got the game as well now thanks to Nintendo's efforts (yay - nice to see somewhere that still believes customer service should exist).
I'll be ordering DK from John Lewis to use some of this gift card but thier overall Switch 2 software stock is relatively lackluster right now, so I'll be waiting for them to get more in to spend the rest there, as that's a decent chunk of change, and I've already got the Pro Controller/Camera.
Ultimately though it does mean I'll have ultimately got Switch 2, Mario Kart World, Donkey Kong, and ~ £40 credit to put toward something else later, for less than the standard price of the
CONSOLE ONLY Switch 2 - definately helps offset the cost of the Pro Controller and the Micro SD Express card (I got a bargain deal on the 256GB Official Nintendo/Samsung version on preorder, £33, so that'll do me until larger cards become more affordable) and I'm not blind to the fact the fact I've got a fairly substantial discount here (probably closer to 1/3 overall) might also be helping me overlook some of the drawbacks of the machine - as stated there's no such thing as a bad product, just a bad price, and I've essentially happened to get a much better price than most...
Also realised I have £13 of Game Collection points, so might have to order Guardians of Azuma, as that looks like a tidy little upgrade on Switch 2, and an ideal portable game given the current lack of a new AC.
www.cdkeys.com
which I’m okay with as that’s what I wanted honestly. 
