Soldato
- Joined
- 14 Apr 2014
- Posts
- 7,968
- Location
- Hampshire
Still having issues with the ID.7 and did have it booked in for today for investigation.
The dealer was supposed to book it in themselves, as I pointed out the issues on the day I collected it from “repair” last time, but they never did. I ended up having to call them.
Bear in mind the issues I’d had with the rubbish courtesy car last time, and that it’s the same dealer, I called them last week to confirm all was good and ask if they’d seen the videos I’d sent & investigated the issues ahead of time.
Nope.
And they had me booked into a 1L polo.
The car isn’t even big enough to do a trip I’ve got coming up, let alone an appropriate loan car for the 2 weeks+ they’ll have the ID for.
I know I probably sound quite arrogant and entitled, however it’s a £50k+ car which hasn’t worked properly since we got it Oct/Nov last year.
Alphabet couldn’t care less and the process for financial ombudsman is very slow.
The dealer was supposed to book it in themselves, as I pointed out the issues on the day I collected it from “repair” last time, but they never did. I ended up having to call them.
Bear in mind the issues I’d had with the rubbish courtesy car last time, and that it’s the same dealer, I called them last week to confirm all was good and ask if they’d seen the videos I’d sent & investigated the issues ahead of time.
Nope.
And they had me booked into a 1L polo.
The car isn’t even big enough to do a trip I’ve got coming up, let alone an appropriate loan car for the 2 weeks+ they’ll have the ID for.
I know I probably sound quite arrogant and entitled, however it’s a £50k+ car which hasn’t worked properly since we got it Oct/Nov last year.
Alphabet couldn’t care less and the process for financial ombudsman is very slow.
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