What's the best way to complain or contact Amazon and get someone sensible?
Long story short I bought something, a medical product as such, from Amazon sold by Amazon, which has given me rather nasty chemical burns.
Edit: nevermind got through. I've let them know about it, they refunded it but if I'm honest that wasn't what I was particularly bothered about, they need to know they are selling stuff that can give you pretty nasty chemical burns. I'm quite surprised in this day and age, given all the standards for medical products.
I'm also not the type who is usually susceptible to this sort of thing.