Still £35 for Sports with Now then got to add £6 for HD then adding the entertainment package to get even close to what I have now, and then got to add broadband 1gb on top so dont think it works out cheaper.
Virgin Media Discussion Thread
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Still £35 for Sports with Now then got to add £6 for HD then adding the entertainment package to get even close to what I have now, and then got to add broadband 1gb on top so dont think it works out cheaper.
You can play their system and get introductory offers extended.
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Yes, you just say you want to cancel ... you have to persist through 3 or 4 pages of "do you really want to cancel ... look what you'll miss" then they do the final "how about signing for another 6 months at £xx per month". I've been doing this for probably 3 (or more?) years and Sports is normally £20/month - never higher and have had £18 at times. Similarly Sky Entertainment is normally offered at £4-ish per month and HD at £2/month.
Even when they've emailed me to say they've applied an automatic offer to, for example, extend my sports subscription at £26/month for the next 6 months going through the cancellation process has always got the "expected" £20 offer to stay.
Question for those with a SuperHub 5. What does the red flashing light mean?
I rebooted my SH5 tonight and the hub seemed to go through the normal sequence of solid white light, flashing white light - then I got a red flashing light, where I would expect to see a blue flashing light. The red light flashed for about a minute before the normal solid white came on to say the SH5 was online. As far as I could tell, nothing was affected.
I called Virgin up and they said something about downstream power levels being out - but I could see they were at around 7dBmV with an SNR levels sitting at around 42dB. Upstream power levels are sitting more or less bang on 46dBmV. But VM have booked me an engineer who I expect will tell me what's up, if anything.
So what is the red light telling me? Google says to check cables, which I did and they appear fine.
I rebooted my SH5 tonight and the hub seemed to go through the normal sequence of solid white light, flashing white light - then I got a red flashing light, where I would expect to see a blue flashing light. The red light flashed for about a minute before the normal solid white came on to say the SH5 was online. As far as I could tell, nothing was affected.
I called Virgin up and they said something about downstream power levels being out - but I could see they were at around 7dBmV with an SNR levels sitting at around 42dB. Upstream power levels are sitting more or less bang on 46dBmV. But VM have booked me an engineer who I expect will tell me what's up, if anything.
So what is the red light telling me? Google says to check cables, which I did and they appear fine.
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What does a flashing red light on the Hub 5 mean?
Thanks, that's one of the first pages I read, leading to me checking my cables were secure and in properly.What does a flashing red light on the Hub 5 mean?
www.virginmedia.com
Further reading elsewhere reveals it could be a signal issue with the SH5, either at my end or in the cabinet. I'll see soon enough.
So it's been around a week since I put in cancellation currently paying £25.80 for 250mb which rises to £42.8 when contract expires in October
Via live chat I was offered £20 when putting in cancellation I declined it , I did go back via live chat few days later and now best they can offer is £23
I haven't received any calls but have received email about tempting me to stay for 10% off which makes it slightly over £23 but reading Reddit someone posted they received 3 emails all few days apart each time with better offer
I did receive a text message to call a number to discuss I think that's probably to retentions
I still have a few weeks before service stops so will wait to the very end see what they might offer , I'm not worried about service going off as I've got 5g SIM from ID mobile unlimited data for £15 rolling monthly using on spare 5g phone tethered via usb into Asus router, getting on average around 150mb not had any issues with few devices streaming and 4K
Via live chat I was offered £20 when putting in cancellation I declined it , I did go back via live chat few days later and now best they can offer is £23
I haven't received any calls but have received email about tempting me to stay for 10% off which makes it slightly over £23 but reading Reddit someone posted they received 3 emails all few days apart each time with better offer
I did receive a text message to call a number to discuss I think that's probably to retentions
I still have a few weeks before service stops so will wait to the very end see what they might offer , I'm not worried about service going off as I've got 5g SIM from ID mobile unlimited data for £15 rolling monthly using on spare 5g phone tethered via usb into Asus router, getting on average around 150mb not had any issues with few devices streaming and 4K
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When I do a check on a postcode on their site, it's giving a pop up in the top right corner stating "speeds of up to infinitymb" where before it used to just say Gig1. However, it still seems to be capped at that speed as there are no Gig2 offerings 
I’m paying £43 a month for 1gig BB only, no other services. Out of contract next month and on my renewal online it is £39.99 until April 26 when it goes up.
Cityfibre has now done our area so i’ve got options, Sky 900 fibre for £25 a month is cheapest on uswitch.
Not sure if to play the cancel game with VM.
Cityfibre has now done our area so i’ve got options, Sky 900 fibre for £25 a month is cheapest on uswitch.
Not sure if to play the cancel game with VM.
Moving to CF is the obvious solution, cheaper, better network, a choice of ISPs, and higher upload.
Try with the number I posted above see what they give you.
Also how have you got 900 for £25 on uswitch ive just looked and its £38 for me?
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If you're asking, then it's unlikely you would need any of the features an upgraded router would offer; wired performance would be exactly the same.
I'm asking for that exact reason, I don't know what the features are and if they would offer me anything essentially.
There are many reasons people run their own routers, most are to get around the restrictions ISPs put on their kit. Not all applicable to the Hub 5 and certainly not comprehensive, but things likening able to change DNS to be able to run AdGuard/PiHole and/or more privacy orientated DNS servers, change DHCP options, run different VLANs to isolate IoT traffic, creating new wireless SSIDs for IoT/kids networks, network/traffic monitoring, faster switch ports (2.5 GbE and above) etc.
A lot of folk also believe the marketing hype from companies like Asus, and think putting one Wi-Fi box in the same place as the ISP provided box will somehow magically break the laws of physics and greatly improve Wi-Fi.
If you've got a low number of devices, switching one router out with another and using the same cabled connection won't make a blind bit of difference to the performance.
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Just checked and no issue signing in to the vm website for me
I asked myself that very question for years and finally bit the bullet as I needed to sort out a VPN tunnel into my home network and the SH5 won't allow it. I can now do what I need to do on that side because the software is a heck of a lot better (got this) but as for Wifi I really have not noticed a significant difference. Maybe 15Mbps up from 290Mbps-300Mbps to 305Mbps-317Mbps but signal does seem to fluctuate and there are sometimes discernible lags or even disconnections which I am trying to isolate which never happened before. BTW, I have a 1Gb line and should obviously upgrade my dongles wo Wifi 6.
So, as stated, SH5 actually does seem fine unless you need to do certain things or want more control.
FWIW, my last contract upon renegotiation for 18 months, I got 1Gbps, phone with weekend chatter, Full TV package including Sky Movies (not watched) and Sky Sports (not watched) and Netflix standard for £49 pm which is currently £55 or £55.90. I called to cancel a couple of weeks ago as it was going to go up to £117 or something (actually, maybe more).
Anyway, received a phonecall almost immediately after looking at Vodafone and mentioning that inputting I want to transfer my number. They sent a request to VM and within 20 hours I received the call. Missed it but responded to a text message the sent. They initially offered £49 for the package less the Sky stuff and Netflix. Two weeks later I called again and it went down to £46. Today, I gave them a final chance and between cajoling and being friendly, I got it down to £40 per month (then £43.5 then £47) so that is a win. Admittedly, they have removed Netflix (even with ads) so now second guessing myself as it takes the total up to £53.
Still cheaper than Vodafone, Plusnet and Sky themselves (+/-£61 like for like with Sky stream instead of Virgin 360 TV)
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