Amazon Prime sucks massive donkey balls

[pastymuncher]

The wife bought a 43" Hisense TV and it had the awful Freely that we just couldn't get on with. After two weeks we applied to return it and they accepted it. The TV was picked up Monday just gone and thee wife has already had her refund in full to her bank account. Meanwhile I am still chasing up my refund I was promised 10 days ago from Richer Sounds. Their customer service has been abysmal!!

 

[chrcoluk]

doing the same with an expensive camera lens that cost £550

the driver decided his shift was over before he did all deliveries, we all know it.


i can just go a shop and buy the same lens for the same price tomorrow

They can clearly cancel, they let me change delivery instructions whilst its on the van. I once did it 5 minutes before delivery and instructions were followed.

 

[Purgatory]

I'm trying to buy a new razor and I can't pass the age verification...
tired copying and pasting my payment details across, tried editing the details on my credit card payment and tried switching payment method...

This sucks BALLS!!!

Same rubbish other day and was trying to buy the razor with blades as that was on a deal, but on checkout wanted to do an age verification with a credit company .. so refused went back and removed the item and found just the blades and that worked without issue.. What a joke the world has become.

 

[Ali195]

The absolute state of Amazon right now. 3rd attempt at buying a Samsung phone for the misses, in instalments via Amazon. Done it countless times for all sorts, quick, simple, take seconds.

- 1st attempt: they didn’t offer via Amazon but instead Barclays equivalent, fine whatever, used it before. Nope, Barclays wanted to re-verify more information because I’d not used it in years. Page wouldn’t load….was in train so thought maybe it was that at fault but Amazon still said it’s going ahead.

It never dispatched, just sat saying it was delayed…okay? Cancelled it.

- 2nd attempt: offer back on, this time Amazon instalments available, great! Select it. An hour later get told “there’s been a problem” with the payment choice, try again. Okay? Now Amazon instalment’s has disappeared…what on Earth?

- 3rd attempt: select Barclays, page doesn’t load again, but after mashing the refresh button it suddenly does. This time is appears to have gone through…


Let’s see. Never had such an issue like this, in 10 years plus.

 

[chrcoluk]

I think instalment payments have become glitchy.

I ordered something on it about 2 weeks ago, always use same card that has a large limit and paid in full every month, and the browser page wouldnt load on verifying payment, I refreshed and it then went straight to the complete page, but I had that feeling it didnt work.
About a day or so later, dispatch day, it came up on my phone, I need to change my payment, I tried the same card again, this time it said success, but then the summary screen stayed on, need to verify payment. I then paid on debit card and it worked. However I noticed after they had silently changed it to full payment, left it as was.
Few days later ordered something else on credit card again, no instalments and no issue with payment.

 

[ChocAndGray]

yes, you cant beat amazons return policies.

They’re good on cheaper items but anything high value is a nightmare if you have an issue.

Extremely long to refund.

 

[arknor]

I ordered something on it about 2 weeks ago, always use same card that has a large limit and paid in full every month, and the browser page wouldnt load on verifying payment, I refreshed and it then went straight to the complete page, but I had that feeling it didnt work.
About a day or so later, dispatch day, it came up on my phone, I need to change my payment, I tried the same card again, this time it said success, but then the summary screen stayed on, need to verify payment. I then paid on debit card and it worked. However I noticed after they had silently changed it to full payment, left it as was.
Few days later ordered something else on credit card again, no instalments and no issue with payment.

I'm curious did you check what your credit limit was the first time you noticed you had instalments as an option?

The very first thing I ordered was £1650 camera seemed like my limit at the time was around 2k. from checking item prices that still let me do monthly payments.

I bet my limits in the thousands range now.

within 0-3 months of buying that camera on credit I spent about 2k on accessories, lens lighting etc for it in direct purchases.

They probably think my ability for monthly payments is far higher than I'd feel comfortable with.

I could see people easily getting trapped in a cycle of all their outgoings being amazon payments lol.

 

[Zeebedy]

They’re good on cheaper items but anything high value is a nightmare if you have an issue.

Extremely long to refund.

Strange. I have never found issue and had refunds on items £1000+ ..

 

[chrcoluk]

I'm curious did you check what your credit limit was the first time you noticed you had instalments as an option?

The very first thing I ordered was £1650 camera seemed like my limit at the time was around 2k. from checking item prices that still let me do monthly payments.

I bet my limits in the thousands range now.

within 0-3 months of buying that camera on credit I spent about 2k on accessories, lens lighting etc for it in direct purchases.

They probably think my ability for monthly payments is far higher than I'd feel comfortable with.

I could see people easily getting trapped in a cycle of all their outgoings being amazon payments lol.

The limit on payment card is high 1000s, and balance is usually anywhere from 0 to about a grand, depending what I spend in that month, the item was only £112 so about a £37 first payment.

I think the standard amazon instalments has no limit, it doesnt even go on your credit file. There is also a barclay payment option that can appear as well which requires credit application on first use, that one I think I have a limit of in the high 100s, but I probably wont use it again, I usually just pay up front, but will pick amazon instalments if its there, since it doesnt touch credit file.

 

[vail3r]

Strange. I have never found issue and had refunds on items £1000+ ..

I had to wait 2 months for a refund on AirPods.

 

[Rroff]

So the Amazon Black Friday countdown is on and I see the prices on a lot of stuff in my lists creeping up... i.e. from £99.99 to £119.99, another £9.99 to £11.99, £33 to £39, etc.

 

[uscool]

Pretty sure Amazon Basics 4-Pack Rechargeable AA NiMH High-Capacity Batteries, 2400 mAh was around £6.80 and now it's £8.21

 

[adidan]

Annoyingly woken by a WhatsApp message at midnight.

Turns out it was Amazon.

Firstly, why do you think I want a WhatsApp off you?
Secondly, why are you sending it at midnight.

Black Friday can do one.

 

[A2Z]

Annoyingly woken by a WhatsApp message at midnight.

Turns out it was Amazon.

Firstly, why do you think I want a WhatsApp off you?
Secondly, why are you sending it at midnight.

Black Friday can do one.

Completely off topic but you are crazy if you go to sleep and don't put your phone on silent, this one is on you.

 

[Rroff]

Yeah I have my phone on do not disturb and only numbers on my contact/white list will generate an audio notification (I may need to be contacted in an emergency by certain people) - I wish phones made it easier to do it on a selective basis though.

 

[adidan]

Completely off topic but you are crazy if you go to sleep and don't put your phone on silent, this one is on you.

This was the one time I didn't.

They knew I tell ya! They knew!

 

[Jiffy]

I bought 12 bottles of bleach expecting them to arrive in one box. Of course not! Each was individually packaged...

On the plus side, I got 24 bottles of Old Session Hen for £22.14 which is 92.25 pence per bottle. The minimum price it can be sold for in Scotland is £1.11 so a handy saving of £4.50 plus a fair bit of manual labour saved getting it to my door.

 

[Uther]

Since when have Amazon used Royal Mail? Ordered a couple of things last week and the postman delivered them...

 

[Jiffy]

Since when have Amazon used Royal Mail? Ordered a couple of things last week and the postman delivered them...

For ages. What is weird is how the split things between their own drivers and Royal Mail. I ordered 4x 24 cans of Diet Coke. One lot came by Royal Mail and the other 3 by their own driver. How does that make any sense???

 

[~Mike~]

I bought 12 bottles of bleach expecting them to arrive in one box. Of course not! Each was individually packaged...

On the plus side, I got 24 bottles of Old Session Hen for £22.14 which is 92.25 pence per bottle. The minimum price it can be sold for in Scotland is £1.11 so a handy saving of £4.50 plus a fair bit of manual labour saved getting it to my door.

Where they in 'Jiffy' bags?