Did they do that under warranty or 'good will' out of interest? It's a weird situation, I've had all 4 dampers now! 3 of them were leaky dampers but one was a snapped spring, which is 'wear and tear' and therefore wasn't covered despite you only being able to get a spring with a damper - so the same claim as if it's a leaky shock then which is explicitly covered by warranty, bizarre.
Anyway they did do it under good will with very little nagging so happy so far.
Not sure on the details, but for me the outcome was done, whether they met resistance or not I do not know.
The only time I've had to involve McLaren client services was when they denied a claim for an AC leak under extended warranty, I wrote to client services that a car of this age should not be having AC leaks, they agreed with me and McLaren HQ paid out for repairs as goodwill.
McLaren extended warranty is pretty decent out the box.
If you get a claim denied then McLaren client services are a good backup to raise a dispute with, they seem to always give a positive step even for owners not paying for extended warranty.
For me the brand has impressed me, compared to Ferrari as their warranty did/does not cover items like dampers / springs and when my gearbox failed they were not interested in helping.
Lamborghini has very good extended warranty but its very costly, around £5000 per year for Huracan and £10,000 per year for Aventador but will cover pretty much entire car.
Porsche is also very good typically and is also great value for money as tends to be 1-2k per year for GT cars.
McLaren is similar to Porsche but its 2-4k per year depending on age / deal at the time.
Ferrari is expensive and unfortunately seems to be quite limited cover. As such if I ever buy a Ferrari again I will only buy from a Ferrari dealer and keep it two years maximum as even though its same warranty if any claim was denied I'd hope to have some comeback via the dealer, but I'd not buy privately on a Ferrari out of manufacturers warranty simply as the extended warranty has limited cover in my experience, so I'd want the backup of a dealership.
Out of the bunch Lamborghini seems most reliable, Audi for you but of course not invincible to issues and extremely costly, so warranty is a good idea.
Porsche do have issues, bore scoring can still happen even on 991 NA cars, turbo cars have known turbo issues and the dynamic engine mounts are fragile, then of course the 991.1 GT3 engines like to pop, but extended warranty typically covers everything with good success.
McLaren seems more gremlins, people having engine / gearbox issues seems quite limited and rare, it is daft stuff but thankfully extended warranty tends to cover, client services are a good backup.


had the fastest 720s at ultimate supercar this year 


