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Did they do that under warranty or 'good will' out of interest? It's a weird situation, I've had all 4 dampers now! 3 of them were leaky dampers but one was a snapped spring, which is 'wear and tear' and therefore wasn't covered despite you only being able to get a spring with a damper - so the same claim as if it's a leaky shock then which is explicitly covered by warranty, bizarre.

Anyway they did do it under good will with very little nagging so happy so far.

Not sure on the details, but for me the outcome was done, whether they met resistance or not I do not know.
The only time I've had to involve McLaren client services was when they denied a claim for an AC leak under extended warranty, I wrote to client services that a car of this age should not be having AC leaks, they agreed with me and McLaren HQ paid out for repairs as goodwill.

McLaren extended warranty is pretty decent out the box.
If you get a claim denied then McLaren client services are a good backup to raise a dispute with, they seem to always give a positive step even for owners not paying for extended warranty.

For me the brand has impressed me, compared to Ferrari as their warranty did/does not cover items like dampers / springs and when my gearbox failed they were not interested in helping.

Lamborghini has very good extended warranty but its very costly, around £5000 per year for Huracan and £10,000 per year for Aventador but will cover pretty much entire car.
Porsche is also very good typically and is also great value for money as tends to be 1-2k per year for GT cars.
McLaren is similar to Porsche but its 2-4k per year depending on age / deal at the time.

Ferrari is expensive and unfortunately seems to be quite limited cover. As such if I ever buy a Ferrari again I will only buy from a Ferrari dealer and keep it two years maximum as even though its same warranty if any claim was denied I'd hope to have some comeback via the dealer, but I'd not buy privately on a Ferrari out of manufacturers warranty simply as the extended warranty has limited cover in my experience, so I'd want the backup of a dealership.
Out of the bunch Lamborghini seems most reliable, Audi for you but of course not invincible to issues and extremely costly, so warranty is a good idea.
Porsche do have issues, bore scoring can still happen even on 991 NA cars, turbo cars have known turbo issues and the dynamic engine mounts are fragile, then of course the 991.1 GT3 engines like to pop, but extended warranty typically covers everything with good success.
McLaren seems more gremlins, people having engine / gearbox issues seems quite limited and rare, it is daft stuff but thankfully extended warranty tends to cover, client services are a good backup.
 
I do think a lot of the McLaren == unreliable reputation at the moment is actually an overestimation of the reliability of it's competitors. Even Porsche are cutting corners now and the 992/718 have had all sorts of common issues and they're very unwilling to do goodwill on anything not covered by warranty.
I am very happy with mine so far and will be renewing next year, for peace of mind really I think you'd be super unlucky to actually be net better off in warranty. Main thing putting me off 3rd party at the moment is the wait time, I know I can get it in McGuildford in 1-3 weeks not 1-3 months.
 
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I do think a lot of the McLaren == unreliable reputation at the moment is actually an overestimation of the reliability of it's competitors.

I think every manufacturer has a bad reputation, just depends which corner of the internet you're in. Cars are more complex than they've ever been, especially at that end of the market, you've got to expect visits to the dealership.

Buy sensibly, service well, keep the warranty up as long as possible, that's all you can do.
 
Not sure on the details, but for me the outcome was done, whether they met resistance or not I do not know.
The only time I've had to involve McLaren client services was when they denied a claim for an AC leak under extended warranty, I wrote to client services that a car of this age should not be having AC leaks, they agreed with me and McLaren HQ paid out for repairs as goodwill.

McLaren extended warranty is pretty decent out the box.
If you get a claim denied then McLaren client services are a good backup to raise a dispute with, they seem to always give a positive step even for owners not paying for extended warranty.

For me the brand has impressed me, compared to Ferrari as their warranty did/does not cover items like dampers / springs and when my gearbox failed they were not interested in helping.

Lamborghini has very good extended warranty but its very costly, around £5000 per year for Huracan and £10,000 per year for Aventador but will cover pretty much entire car.
Porsche is also very good typically and is also great value for money as tends to be 1-2k per year for GT cars.
McLaren is similar to Porsche but its 2-4k per year depending on age / deal at the time.

Ferrari is expensive and unfortunately seems to be quite limited cover. As such if I ever buy a Ferrari again I will only buy from a Ferrari dealer and keep it two years maximum as even though its same warranty if any claim was denied I'd hope to have some comeback via the dealer, but I'd not buy privately on a Ferrari out of manufacturers warranty simply as the extended warranty has limited cover in my experience, so I'd want the backup of a dealership.
Out of the bunch Lamborghini seems most reliable, Audi for you but of course not invincible to issues and extremely costly, so warranty is a good idea.
Porsche do have issues, bore scoring can still happen even on 991 NA cars, turbo cars have known turbo issues and the dynamic engine mounts are fragile, then of course the 991.1 GT3 engines like to pop, but extended warranty typically covers everything with good success.
McLaren seems more gremlins, people having engine / gearbox issues seems quite limited and rare, it is daft stuff but thankfully extended warranty tends to cover, client services are a good backup.
McLaren dealerships are so hit and miss around the country , good that you got warranty work, we took our demo 720s for service and warranty work before stage 2 commenced, roof glass cracked being put onto a ramp, dealer wanted 10k to fix and was "our problem" and glass was not covered.
 
Picked this up yesterday, Cayman S PDK. Love it.
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Collecting at some point this week. Has an amazing spec and plan is to keep this one for a long time as family car. Former owner Porsche, 75 miles since new, been used as a show car so like new and 37K of options, including all the clever suspension stuff etc
 
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McLaren dealerships are so hit and miss around the country , good that you got warranty work, we took our demo 720s for service and warranty work before stage 2 commenced, roof glass cracked being put onto a ramp, dealer wanted 10k to fix and was "our problem" and glass was not covered.
V Engineering. I’ve a load of mates running all flavours (5 of the lads i visit the Ring with each year have 675’s, 2 x 765LT’s, 3 x 720’s and a 1 x Artura, 1 x 600LT) and all use V.
 
V Engineering. I’ve a load of mates running all flavours (5 of the lads i visit the Ring with each year have 675’s, 2 x 765LT’s, 3 x 720’s and a 1 x Artura, 1 x 600LT) and all use V.

This, if I was not running official warranty, I'd have V look after my car. Both my mates take their 600 LT's to V as do many other 600 LT owners, they are regarded as the no.1 McLaren specialist in the UK, think even now they have 3-5 P1's in their care. Also slightly cheaper than main dealer servicing with minor services in £600-800 region and majors £1000-£1500.

They also tend to resolve issues quickly and cheaper than main dealers too, was setup by a couple of ex McLaren tech's many years ago and has grown into the no.1 place to take your McLaren if not using official dealership.

We can also probably thanks like of V Engineering and Thorney for improved used residuals as used prices seemed to have firmed and stabilised in a market where other brands are dropping, now as less people complain and just enjoy the car with a good selection of specialist and plenty of main dealers to go to. They are still too cheap mind, Chris Harris himself said he'd take a 600 LT every time over a Huracan Performante or a 488 Pista, compared to those the McLaren 600 LT is a bargain as all McLarens still.
 
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V Engineering. I’ve a load of mates running all flavours (5 of the lads i visit the Ring with each year have 675’s, 2 x 765LT’s, 3 x 720’s and a 1 x Artura, 1 x 600LT) and all use V.
yeah we look after them ourselves, we specialise in McLarens , S550/S650 Mustangs :) had the fastest 720s at ultimate supercar this year :D
the cars are really good for the £££ , have their issues but what car doesnt have problems.
Pic says it all for our business

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yeah we look after them ourselves, we specialise in McLarens , S550/S650 Mustangs :) had the fastest 720s at ultimate supercar this year :D
the cars are really good for the £££ , have their issues but what car doesnt have problems.
Pic says it all for our business

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Think I ran my S550 back in the day on your hub dyno?

Having been fortunate enough to own a few supercars now and drive most the supercars available for myself I'd say the most reliable brand is Lamborghini but they are of course not without their issues, like my 458 they can be prone to gearbox failure. Driving an Aventador LP-700 with 770 horses was a real disappointment for me, car felt slow due to daft long gearing, gearbox was shockingly bad and the car simply too large to enjoy on the road, at the time my 458 felt a far quicker and more nimble car, real world the AV was no slower but the 458 felt energised and frantic by comparison acceleration wise due to much shorter gearing and weighing less. For me the AV is very much a posers car or child hood dream car as to drive and enjoy on a UK roads it was disappointing, but as an event I'd say its next to impossible to beat as the AV is easily one of the best looking and best sounding modern supercars made, full stop.

Out of all modern stuff I've driven, Huracan EVO, F8 / 296 all incredible fast but I was not impressed enough to consider owning one. Right now I strongly feel McLaren literally has the best drivers supercars, the Artura is an amazing road car, feels compact on the road, instant power from hybrid and beautiful steering as still hydraulic. The 750S is a true old school supercar, big boosty V8 that wants to rip your face off and again wonderful steering.

I'll be sticking with my 600 LT though, its under warranty until 2027 so trouble free motoring until then and I will make a decision to keep and self warranty and use likes of V or move it on and either bank the cash or try something else, but that is the issue there is nothing much else maybe on my radar apart from maybe trying a V12 next, so maybe Vantage V12 S or an 812 Superfast.
 
Just another Mustang:

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Excuse how filthy it is I’ve been daily driving the Mustang as it’s fun in the wet slippery conditions. :D

Shelby orange gear shift fitted and some nicer Shelby mats. :)
 
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