City Fibre

They couldn't give me an IPv4 subnet either because they "didn't have any available", and I got bored asking them after six months. Not sure what is going on there.
 
Well IDNet are also basically refusing to fix my upload issue unless I connect their provided TP Link router and disrupt my entire household because they are claiming there’s no issue on their end, yet my upload has been capped at 390Mb on their 2500Mb service since the 5th March.

Was absolute flawless before then and it never fluctuates, can run a speed test at 3am and no difference.

Hoping I can get a decent deal with Aquiss in the near future but my contract runs till August.
 
CliffyG said:
5 minutes effort? I'd just connect it and see.
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It’s been connected and same issue but they want me to keep it connected to run diagnostics apparently.

The issue occurs on 2 routers both wired and wireless, my equipment isn’t the problem.

It has been flawless for 15 months previously.

Aquiss and others don’t even provide a router and yet I’m sure they are able to run diagnostics.

Plus download is unaffected, still 2500Mb.

They just keep saying upload isn’t guaranteed, so apparently 4x slower than advertised is okay.
 
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Not sure what the issue is, leave it connected and if it's the same then see what they say after they've done what they need to.
 
I’d rather just move to a more competent provider. I moved away from Virgin to get away from the usual have you tried rebooting your router etc. For IDNet to basically be the same.

I can’t imagine anything other than a faulty profile or cap somewhere causing upload to cap at exactly 390Mb and yet download be unaffected.
 
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Not that anyone really needs this sort of speed but Cityfibre have just announced 8.5Gbps FTTP Broadband Product for UK ISPs

www.ispreview.co.uk

CityFibre Launch 8.5Gbps Wholesale FTTP Broadband Product for UK ISPs

Network operator CityFibre, which has already deployed their Fibre-to-the-Premises (FTTP) based broadband network to cover 4.7 million UK premises (4.5m Ready f
www.ispreview.co.uk www.ispreview.co.uk
 
Nobody other than Sky have the 5.5Gb package yet so uptake doesn’t seem like it will be fast for anything past 2.5Gb. Guessing the investment for the ISP’s probably isn’t worth it at this point for the small amount of customers that would take up the speeds.
 
It's a significant investment for the smaller providers that would expect to carry traffic levels in line with the product tiers being sold, especially if they cater to business customers (IDNet, Aquiss). Sky probably already had the capacity on the network, for everyone else you're putting in kit with 100Gbps ports.
 
Hopper- said:
Not that anyone really needs this sort of speed but Cityfibre have just announced 8.5Gbps FTTP Broadband Product for UK ISPs

www.ispreview.co.uk

CityFibre Launch 8.5Gbps Wholesale FTTP Broadband Product for UK ISPs

Network operator CityFibre, which has already deployed their Fibre-to-the-Premises (FTTP) based broadband network to cover 4.7 million UK premises (4.5m Ready f
www.ispreview.co.uk www.ispreview.co.uk
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I don't even think I need the 2.5Gbps service but I'd be up for more!

Zen aren't offering any faster, the only provider around my area is Sky who would give me 5Gbps but their customer service is dire!
 
Disco_P said:
I'd quite like to try something that fast, just for a day or two to see what works and what can't keep up.
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At those speeds it's more if your device can keep up, example if downloading off Steam and it's extracting at the same time, once you go over 1gb you'll notice CPU usage spike up when downloading, was first thing I noticed as was confused why my CPU temps were going up when downloading games.
 
Broken Hope said:
Nobody other than Sky have the 5.5Gb package yet so uptake doesn’t seem like it will be fast for anything past 2.5Gb. Guessing the investment for the ISP’s probably isn’t worth it at this point for the small amount of customers that would take up the speeds.
Click to expand...
Wasn't it a Sky exclusive from launch for xx months? I took it that CF had agreed such an exclusive to get Sky onboard as a reseller.

As usual, multi-gig for peanuts sounds great, small scale 10Gb switching is now a lot cheaper and more efficient than 2 years ago, but literally everything else costs significantly more - oil/power, CPU/RAM/NAND, mechanical drives £/TB, and if you can download 90TB/day, £390/20TB drive adds up quickly. Numbers like that just make me appreciate how good - and unsustainable - the unlimited GSuite/10Gb VPS/rclone days were.
 
Like you say, it's very difficult to sustain 10Gbps downstream usage because the stuff has to go somewhere. It's significantly easier to sustain 10Gbps upstream by seeding torrents, and ISPs don't want customers that pay them £60 a month and max out their upstream 24x7.
 
Glanza said:
@aquiss Any plans?
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CityFibre need to give their heads a wobble with the cost of larger 100Gbps ENNI handovers before most providers will even consider it. At present they have to move, a lot.

Most providers, including us, take multiple 10Gbps ENNI, but to support said package needs more headroom.

We are talking to them, of course, but at present most of their focus seems to be letting another 400 members of staff go, between April 1st and June 30th.
 
My internet connection has been great through IDNet but the quality of install is shocking, they decided to channel down the middle of the path in a haphazard line and did an awful job filling it in. I didn't get round to reporting it until this happened recently:

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So I rang them then followed up by emailing the pictures. They came out to fix it a few days later and this is what it looked like just after:

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Logged another ticket on the 18th about this and was told it was 10 working days to fix. This is the state of it today:

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Am really concerned I'm going to lose internet.
 
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