Soldato
I walk out all the time if the service is not good enough. When I'm in the supermarket and realise I don't need/want something I just throw it in whatever Isle I'm on. Got to make them earn their wage!
Was I right to walk out of restaurant ?
- Thread starter lunar
- Start date
Depending on party size and how busy they are 40 minutes is pushing it IMO - it is about the point I'd start running out of patience and I'm quite a patient person generally. Bit different if you are a group of 20 or something.
I remember a time as a kid we were visiting Brownsea Island and stopped at a restaurant in Poole. With similar results to OP - but that was like 3 hours later they still hadn't managed to get us our deserts or the bill (my uncle costed it up himself and gave the manager cash). Then the owner came running out and he and my uncle had a blazing row in the car park.
Soldato
For what its worth to you guys that dont work in restaurants, Just eat, Deliveroo, etc all have priority over seated guests. When I worked at Toby carvery, 90% of the stuff is cooked and just put into take away packaging, but when you have 20 tickets each with at least 3-4 meals, thats a good damn lot of food to pack up. You barely have 5 mins to get an order ready for the drivers. When the drivers are waiting they are losing money and get arsey with the staff. This is my experience from working in restaurants. Obviously not all places use Just eat or Deliveroo etc. So if you are waiting long for your food I can say its because of deliveries if not the fact that the kitchen is probably short staffed as most kitchens are unless is a Michelin gaff.
What do those that do walk out, do about their drinks? Normally I find they can be quick enough to take your order and bring drinks over but then delayed with food.
You might not have entered into a contract to pay for the food at that point, but I'm sure by the time you've had a few slurps at your drink you'll have to pay for those.
You might not have entered into a contract to pay for the food at that point, but I'm sure by the time you've had a few slurps at your drink you'll have to pay for those.
Caporegime
You got told 5 mins.
You waited 40 more.
Screw them......Why lie?
I usually just roll over accept anything because I'm a mug but I'm happy you walked out.
You waited 40 more.
Screw them......Why lie?
I usually just roll over accept anything because I'm a mug but I'm happy you walked out.
Associate
- Joined
- 30 Mar 2019
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- 15
That’s just daft really and I don’t understand people that do this. Especially the people that have full trollies and just abandon them at the checkout because they can’t be bothered with a queue.
Once you’ve spent the time filling the trolley, why instead of waiting 10 minutes to get through the checkout, would you then spend even more time driving to another supermarket, and then having to fill up another trolley full of goods, etc.
Surely just completing the current purchase, even if there is a slight delay is still the quicker and less stressful option.
Agreed. Bizarre thing to brag about.
I see that quite often in my local Morrison’s…something from the fridge dumped next to the dog food or something, it’s a tiny shop too, would take seconds to get from one side to the other!
Please don't do that.
Apparently, the staff who stack shelves and work at the back of the store have a hard time.
I know someone who works at a well known massive supermarket. The managers are ruthless.
Is that why they bring the drinks early. As I prefer to drink after a meal.
There were no couriers coming to collect an order whilst we were seated for over 40 minutes; unless there is a back entrance for them, which I don't think there was.
Hope this is a joke? It's akin to going out in a tractor to purposely drive Infront of delivery vans. It's cruel because you know your actions have a negative impact on another human beings life.
Working in retail at some point in your life develops ( well should) empathy towards others.
If I were so annoyed as to leave, I’d be inclined to leave a couple of pounds as payment. In the very unlikely scenario that plod ever showed up and could identify me etc, I’ll then purport that I have paid what I deemed to be appropriate, hopefully saving myself some grief as plod then tells the owner that chasing the balance of any debt is a civil matter.
I’m struggling to think what would make me walk out of an incoming dinz though. Only very rude service, I guess.
I’m struggling to think what would make me walk out of an incoming dinz though. Only very rude service, I guess.
How is it not good enough service when you’ve picked up something that you don’t need?
Ah but wait, if spelling aisle is beyond you, then that question may be too difficult for you.
Absolutely this. You realise that 90% of customers are absolute *****, and in majority of cases you end up being a **** too without realising.
As for chucking food back on a shelf, i hope it's not perishable food because that would mean the shop would have to bin it as they've no idea how long it's been on the shelf even if it was within the last few minutes.
Associate
They said 5 minutes; you gave up after 40. I think you were more than reasonable TBH.
Associate
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- 4 Jun 2020
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- 2,401
So explain why you think I would be incapable of providing the customer service example I gave and / or receiving positive feedback for it?
Soldato
Damn right, gotta put those supermarket workers in their place they are sub standard humans after all.
I've voted to leave a restaurant (was more a big cafe) once before. We waited a lot longer then the OP and I was the only one who wanted to leave. Once we finally left after eating and paying for our food everyone said they wish we had left...
I read it as a further 10-15 minutes when they said 5. I think it may have been a little premature but as per above, follow your gut feeling OP.
I read it as a further 10-15 minutes when they said 5. I think it may have been a little premature but as per above, follow your gut feeling OP.
Soldato
I would have walked out. Nothing worse than seeing diners coming after you getting their food before you.
On a few times when I have eaten my meal and getting the bill takes ages, I have left the cash and walked. I always take a note how much the dishes, drinks ordered as many restaurants take the menu away after ordering. A couple of times, my dad has left the restaurant to an ATM to withdraw the cash to do the same.
On a few times when I have eaten my meal and getting the bill takes ages, I have left the cash and walked. I always take a note how much the dishes, drinks ordered as many restaurants take the menu away after ordering. A couple of times, my dad has left the restaurant to an ATM to withdraw the cash to do the same.