Was I right to walk out of restaurant ?

Absolutely you were right to have walked out, I get the whole thing about them might been extremely busy and understaffed, But how is that your problem. The majority of food places are now understaffed and its purely because the employers don't want to pay a decent wage or take anymore on..so the only good way to highlight this problem is to walk out and them not get a penny imo (the owners).
Cant believe the cheeky git threatened to call the police :D Id write up some lovely reviews for them for that alone.
 
If you waited an hour and a half for a bill then you need your head checking and they played you like a fiddle. What you do is tell them you are walking out in 5-10 mins if they do't bring the bill, then if that time passes you then walk out and they will stop you and you pay the bill. I have sadly had to do it many times worldwide and it works without fail.

Well they didn't play me did they, they were just incompetent after all they got half their money and I got all thier product, unless they are time vampires in which case they definitely sucked me dry.
To be honest we waited longer than we would because it was roasting beyond belief and a nice evening.
 
Well they didn't play me did they, they were just incompetent after all they got half their money and I got all thier product, unless they are time vampires in which case they definitely sucked me dry.
To be honest we waited longer than we would because it was roasting beyond belief and a nice evening.
They put you to the absolute bottom of their priority list and made you wait 1.5 hours, treating you like a complete mug. I don't know anyone that has ever, and I do mean ever, waited 1.5 hours for a bill.
 
They put you to the absolute bottom of their priority list and made you wait 1.5 hours, treating you like a complete mug. I don't know anyone that has ever, and I do mean ever, waited 1.5 hours for a bill.

Maybe they made us wait, but as a business they want the money for thier product and got half of it for giving us everything we asked ( other than the bill !) for and was extremely good food and drink, so who screwed who?

They are not out to steal my time and cash it in with the bank of time vampires, just useless and as I said it was a nice evening, annoying by the end but was a rather pleasent evening sat outside.
 
Maybe they made us wait, but as a business they want the money for thier product and got half of it for giving us everything we asked ( other than the bill !) for and was extremely good food and drink, so who screwed who?

They are not out to steal my time and cash it in with the bank of time vampires, just useless and as I said it was a nice evening, annoying by the end but was a rather pleasent evening sat outside.
Then please don't write posts moaning about having to wait a "ridiculous" hour and a half "because you have an early flight in the morning" when in actual fact "you didn't really mind and it was a pleasant evening.".

Goodness grief, talk about misrepresenting a story.
 
Then please don't write posts moaning about having to wait a "ridiculous" hour and a half "because you have an early flight in the morning" when in actual fact "you didn't really mind and it was a pleasant evening.".

Goodness grief, talk about misrepresenting a story.


Well I did mind didn't I, hence why I left without paying in full obviously.

It just happened to be on a nice evening instead of stuck inside or outside in the cold, still doesn't excuse the fact the service was shocking does it?
Or can't I moan because the weather was nice?
We were still late back, had a short night's sleep but I can still enjoy a positive (weather) and still form a negative opinion of the terrible service( bill)
 
The kids were maybe getting the scraps and a drink to share if they were lucky.

Sounds about right for £20.

I think you're safe OP unless they co-ordinate with all of the local businesses to ban you from their premises/services because you walked out against their terms of service, it works for social media anyway so I assume that will be the next logical step if people keep spouting the "it's a private company it can do what it wants" line. For now, you are safe I think. I don't think companies have started using facial recognition technology to identify "undesirable customers" and making blacklists, yet...

Perhaps not, but I think that they may make an exception for the OP.

If you waited an hour and a half for a bill then you need your head checking and they played you like a fiddle. What you do is tell them you are walking out in 5-10 mins if they do't bring the bill, then if that time passes you then walk out and they will stop you and you pay the bill. I have sadly had to do it many times worldwide and it works without fail.

Four of us waited 30-35 minutes for the bill in a restaurant in Naples FL a few years back, after asking for it at least twice.
Eventually I asked to see the maître d’, and calmly and quietly explained the situation, saying that if the bill wasn’t forthcoming in 5 minutes we were leaving.
He brought it over personally, and it had a handwritten piece at the bottom, “15% gratuity added”.
I queried this, and he said that a lot of British people were unaware of the tipping culture in the U.S., so rather than take a chance on getting stiffed, he’d added 15%.
I said, “Unfortunately you’ve done that to the wrong guy, I would normally tip 18% in the U.S., but I want that 15% removed, and for all this aggravation, there’ll be no gratuity.”
He wasn’t happy, but I wasn’t unduly concerned about that.
 
40mins is taking the mickey a bit, especially if they weren't upfront with you about any delay and then, in addition to that, lied to you by saying it would only be another 5 mins... If someone tells you it will be 5 mins then leaves you waiting for 15 mins I'd get up and walk too, it's 40 minutes at that point and you clearly can't trust a thing they're saying.
 
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