Another failed SSD

Mr-White

Mr-White

Mr-White

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12 Nov 2002
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I've owned 2 SSDs in the last 3 years and they've now both died, came home from work and the computer wouldn't boot as it couldn't detect the drive. I've tried different cables and SATA ports but it looks a goner.

Where can I RMA my M4 back to Crucial, my google fu is weak as I mourn the loss ?

MW
 
I have two friends, both with m4's that both describe the fault your having.

They have fixed it before by sticking it into another computer, booting up, and then shutting down and returning the ssd into the original computer.

This seems to happen to both of them whenever the pc suddenly loses power (like in a power cut)

Theyve both revived their m4's multiple times using this method - its worth a shot before you RMA/replace
 
Mine has dropped off before but after removing the power and powering it back on it's come back to life, this time it hasn't.

I've already contacted Crucial to get it RMA'd.

Just tried the SSD in a SATA to USB dock and nothing happened, still looks dead.

MW
 
Try leaving the PC in the bios for a while, less hassle than removing power method, and give it some time to get it's butt in gear.
 
I've also had a similar problem, leaving it connected via a USB dock eventually brought it back to life. Although it had to be plugged in for quite a while from what I remember, maybe an hour.
 
They usually put them through a power cycle first without connecting them to a data cable. Then they run a data cycle test to see if the power cycle has retained the data on it. Failing that they do a memory buffer dump. After that it gets put into the refurbish bin. You get a new or refurbished drive back.
I have had numerous powercuts but I have all my gear Surge protected. About the only thing that is open to the world on such cycle is DSL which goes to my router. The only Danger there is that the router blows, but even that is on the same circuit as my PC.
Most Motherboards are surge protected now anyway. The power circuits are on a simple 4 phase circuit and the high end Motherboards work on up to 10 phase power trickle. So unless you have a serious Motherboard issue there is not a lot of damage a motherboard power up could do to your SSD. Your PSU on the other hand could be another question mark. Have you got a Modular PSU which has a decent set of rails and safety settings. Always use modular when using SSD's they offer a better governance of power requirements Irrespective of which SSD make you have.
 
You have a good deal there. I have Crucial M500 240GB which I have just upgraded to the latest firmware. Just make sure you have the latest firmware MU03 installed before you install windows, or install it just after installation. The new Firmware gives greater compatibility and has some new Trim vectors.
The Firmware also deals with Z87 compatibilities.
If you enable encryption it will also encrypt the whole drive for you.

Your PSU Passes all the rail tests but beware of Z87 power saving with it. It is not the overall power of the PSU but if you Power save at all do not do it with a PSU with less than 750W. The difference between now and a few years ago is that GPU power comes from both the CPU and the GPU, whereas before it came from the GPU which pushed the FSB power. Now with the Advent of PCI-E 3.0 you have a wide bandwith processor and GPU on the PCI-E. Your CPU draws directly from your Ram which is high speed anyway which in some cases may outstep your GPU on the PCI-E.
 
That's really bad news about Crucial SSD's. I've installed about 40 SSDs (Samsung or OCZ) during the last 2 years and so far none have failed. Although I don't like the lack of diagnostic support from OCZ, truth be told.

I'm glad they've sorted you out though, still doesn't make up for having a PITA situation. :(
 
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