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Trouble with first time GPU install - 6850

SMed

SMed

SMed

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So I got the Asus 6850 from OcUK today. Installing the card was easy, but I'm having some difficulties with drivers I think.

When I powered on the PC, it seems the GPU cooler fan is very loud, I think it's spinning at maximum RPM. There was no display signal coming from the HDMI port, but I haven't tried the other ports. I haven't got an optical drive, but I downloaded the latest drivers from Asus (Version 8.861 for Win7 64bit from HERE and installed them. No luck.

It seemed to install ok, and there are folders in Programs for AMD and ATI, but I've got nothing in my programs list for menus or settings or anything. I can't get anything related to the software I installed for it. After installing, I tried plugging in the HDMI cable again, still no signal.

Any ideas or questions? Thanks.
 
SMed said:
So I got the Asus 6850 from OcUK today. Installing the card was easy, but I'm having some difficulties with drivers I think.

When I powered on the PC, it seems the GPU cooler fan is very loud, I think it's spinning at maximum RPM. There was no display signal coming from the HDMI port, but I haven't tried the other ports. I haven't got an optical drive, but I downloaded the latest drivers from Asus (Version 8.861 for Win7 64bit from HERE and installed them. No luck.

It seemed to install ok, and there are folders in Programs for AMD and ATI, but I've got nothing in my programs list for menus or settings or anything. I can't get anything related to the software I installed for it. After installing, I tried plugging in the HDMI cable again, still no signal.

Any ideas or questions? Thanks.
Click to expand...

How are you getting a display to install the drivers? I'm asuming you have another card plugged in? Also, have you plugged in the 6pin power connectors to the card?

Ideally, just have the 6580 installed in the top slot with power and the HDMI lead plugged in and you should get a display regardless of whether you have drivers installed or not.

EDIT, just read your build log and see you must be using the built in video port.
 
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I'm assuming it's the spec in your sig? I would've thought using the 6850 with a Corsair CX430 would be pushing it.

Try the drivers from the AMD site, they are much more recent and best to use.
 
tribz said:
How are you getting a display to install the drivers? I'm asuming you have another card plugged in? Also, have you plugged in the 6pin power connectors to the card?

Ideally, just have the 6580 installed in the top slot with power and the HDMI lead plugged in and you should get a display regardless of whether you have drivers installed or not.
Click to expand...

Well, that's what I did initially. Installed GPU in top (PCIx16) slot. Plugged the HDMI cable into the GPU and turned it on. Fans were on maximum, but absolutely no display. Unplugged the HDMI cable from the GPU and plugged it into the onboard HDMI slot on the motherboard (like I've had for the last month or so), and the display works from the motherboard.

The GPU has 2x6pin plugs. My PSU has only 1x6pin but I've got a molex-6pin adapter and both 6pin sockets on the GPU are filled. Nothing.

Also, now my boot times have increased with the GPU in. It's hanging on the Windows splash screen for like 30-40 seconds whereas it used to just flash it for less than a second.
 
Orcvader said:
I'm assuming it's the spec in your sig? I would've thought using the 6850 with a Corsair CX430 would be pushing it.

Try the drivers from the AMD site, they are much more recent and best to use.
Click to expand...

Yeah, I agree the CX430 is borderline, but according to the PSU's specs it should be ok.

Yeah, I also went to the AMD site and used there exe download. Using that, I got the same Catalyst install program as before. But no difference. Still doesn't work.
 
I still find it odd that the AMD software is not installing properly. Shouldn't I still be able to get into the AMD software if I've installed it even if the GPU isn't getting enough power?

Also, if the GPU is being powered correctly, will it show up in Windows' device lists or whatever?
 
SMed said:
I still find it odd that the AMD software is not installing properly. Shouldn't I still be able to get into the AMD software if I've installed it even if the GPU isn't getting enough power?

Also, if the GPU is being powered correctly, will it show up in Windows' device lists or whatever?
Click to expand...

I might be wrong but I'm not sure if you'll see the Catalyst option when you right click on desktop if its not detecting the card?

I'd expect to at least see it in device manager as a VGA card under display adaptors if it was working ok.
 
No, don't know anyone else to try this on.

It won't hurt to get a better PSU, but I've heard lots of people with a similar system and the same PSU running this card just fine. Apparently the 12V rail specs should be ok for this system. :(


Argh, probably for the best. I still have two exams this week. I deal with it on the weekend. :D
 
Well if you could get it tested somehow, that would be my first port of call. At least then it would confirm something isn't right and then you can go from there but not knowing 100% if the card works right might be a bit of a downfall..

Get through the exams and then treat yourself to a big ass power supply :D
 
So even without drivers installed, it still should have some display signal to the monitor? I may see what I can find, ask around.
 
I think its the card that is the problem. 450W may not be much, but at idle the card should consume about 100W? It would only need more power at load, ie when gaming, but if it cannot run in windows- it shouldn't be due to lack of power.
 
SMed said:
Yeah, I agree the CX430 is borderline, but according to the PSU's specs it should be ok.

Yeah, I also went to the AMD site and used there exe download. Using that, I got the same Catalyst install program as before. But no difference. Still doesn't work.
Click to expand...

I had one of those PSUs and it was absolutely CACK.

A million miles apart from the old Seasonic ones, it's a weak pile of plop.

It couldn't power up a 8800 GTX. Computer would either beep or get to post and shut down.
 
ALXAndy said:
I had one of those PSUs and it was absolutely CACK.

A million miles apart from the old Seasonic ones, it's a weak pile of plop.

It couldn't power up a 8800 GTX. Computer would either beep or get to post and shut down.
Click to expand...

I haven't had any problems like that. With the GPU in and fans going crazy, everything still boots up just fine, no problems. I just have to use the onboard graphics. And my google-fu has found many people using this PSU and GPU combination without problems. :(
 
Hi there,

If everything is working as it should then that Corsair CX 430W PSU should be fine with an i5 2500K system and the HD 6850 graphics card.

Also, even with no drivers the card should display stuff (including POST and the BIOS screens) and get you into windows using the built-in OS drivers. If you can't see any of these things when all the power connections are installed then it sounds like you have a faulty card.

Are you able to test the other video outputs on the 6850? Hopefully a DVI-I to VGA adapter will come with the box and your Dell monitor has a DVI and Displayport input?(though you will need a mini-DP to DP adapter/cable to use displayport with that monitor)

DO you have another molex to PCIE 6pin power cable to hand?
 
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