quoting komedy:
Open Request to the DONS and OCuK
Ok wasn't going to post this but as it appears there is an attempt to sweep the issue under the carpet I'm going to. I would hope that the DONS read the following in full because come Monday morning it will be in Michelle's inbox along with Spie's.
The PR disaster that started last night I will not drag up again, as I sincerely hope that some people have some very hard questions to answer on Monday morning and they know who they are.
Now before i get to the body of this, continued deletions by the DONS on this issue are only succeeding in further alienating OCuKs customers, so continue that at your own peril.
Now thats out of the way lets get to the crux, as come October, if something doesn't change then we are all going to be here again. This week a major etailer announced a Digital Distribution Service for games is coming to the UK. Therefore something needs to change in these forums regarding the current rules to prevent a repeat of last night.
I will cover the following so that the DONS and OCuK can sit down and look at the current situation rationally and understand how we as the community and more importantly loyal customers feel about it.
Its been said before and last night this particular beat stick came out again. OCuK provide the forums for us at a considerable cost (OCuk terms not mine) for which we should all be humbly grateful and tow the line.
Spie is not a stupid man he realised sometime ago that the provision of these forums encouraged a loyalty to his business and in that assumption he is quite correct. I myself made my first OCuK order in 2007 not long after I joined the forums and in that time I have spent £3500+ with OCuK on PC kit. In that same period I have not spent a dime on PC Hardware from any competitor, nada. Even though your own twitter which you encourage me to to follow promotes three of your direct competitors - DOH !
I cannot speak for other regulars here but I am sure there are plenty who place orders for gear with OCuK. I have been round the block along time and as others do, I know exactly where to get PC kit from, yet I choose to buy at OCuK because the prices are competitive and the service is good with the exception of games.
I fully understand that nowhere on these forums should there be a link or promotion of any store selling products in direct competition with OCuK. However games are not your core business nor are spuds.
The fact that in here we as predominantly gamers share good deals we find on PC Games should delight you and here is why:
1. It has us posting in here everyday, therefore I visit your site everyday and in doing so see YOUR promos and ads for the gear you specialise in = OCuK Win
2. Gamers in here buying games, recent releases and older, results in rigs being upgraded = OCuK Win
3. Gamers saving money on game purchases have more to spend come upgrade day = OCuK Win.
4. there is a thread in here that is very popular "PC Gaming Daily Deals". Go Google "pc game daily deals" and look what comes up. Generating new visits hits, members and hey future business = OCuK Win
It is now time that OCuK recognise and respect the loyalty many many people on these forums show towards OCuK. It is now time to stop this nonsense that the mere sight of the Jungle word will have me running to buy everything they sell.
Its time to face it that you are not and never will be competitive in games. You have no digital download service.
As a customer of OCuK I would be grateful if you didn't treat me like a chimp.
So I urge the DONS and OCuK to review the current rules and enable the situation where we can freely and without fear of a ban or some other punitive action discuss games and where we can get them, whether that be Steam, D2D, the new service coming in October or even my local supermarket.
I cannot remember a time in here where anything other than a game price was promoted at a site outside of OCuK.
Give us the respect we as loyal customers deserve and it disappoints me that a supplier I once held in high regard is so small minded and incapable of thinking outside the box.