Gigabyte GTX 1080 Xtreme Gaming

The-Hoff · 6 Jul 2016 at 18:35

My card arrives tomorrow but after reading up about it in more detail this evening I have read of mass QC problems like coil whine, fan catching on the frame and bent fins. I even heard there maybe a mass recall due to the production.
Surely this is has all been blown out of proportion, but for the price I paid, I will return my card if I get even a whiff of bent fins.
Has anyone received theirs yet?

oldestgregg · 6 Jul 2016 at 19:01

I returned 3 Gigabyte 780 WF editions for having a mix of all three of the faults you listed there so this isnt a new thing. All three had the fan catching on the casing fault and 2 had bent fins

The-Hoff · 6 Jul 2016 at 19:09

oldestgregg said:
I returned 3 Gigabyte 780 WF editions for having a mix of all three of the faults you listed there so this isnt a new thing. All three had the fan catching on the casing fault and 2 had bent fins

Ah right, I guess it will be luck of the draw. I will give this card one chance tomorrow and fingers crossed it will be all okay. If it lets me down it won't be getting a second chance, instead I will jump to the Zotac Amp Extreme.

jommy999 · 6 Jul 2016 at 19:30

you will have little bent fins in one corner . i think its by designed not to have sharp edge .

if you watch many of unboxing videos on youtube you will see all of them have the same bent in that corner

ps. if not by designed then it must be from packaging .

The-Hoff · 6 Jul 2016 at 19:46

Ouch, definitely looks like its been squashed in the packaging.

AstinGC90 · 7 Jul 2016 at 07:01

My 1080 Xtreme will now arrive next week after 2 weeks wait due to Gigabyte recall. This is a well documented issue caused by the foam packaging, This same packaging issue can also cause the X bar above the central fan to press the outer fans against the cooling assembly and create a loud grinding noise or cause the outer fans to not spin up. This card also suffers from coil whine in some instances and certain users report they cannot change RGB lighting from the Xtreme utility. God knows what QC issues mine will arrive with but @ $1300 AUD I will be seriously peeved off with any such defects :-/

Came from the 980ti Xtreme which has been perfection since day one :-)

Westie · 7 Jul 2016 at 07:09

had gigabyte g1 gaming 970 and now 1080.. both clocked superb and zero coil whine and fan is silent on 100%

love em!

Gigabyte-Gaming · 7 Jul 2016 at 08:32

jommy999 said:
you will have little bent fins in one corner . i think its by designed not to have sharp edge .

if you watch many of unboxing videos on youtube you will see all of them have the same bent in that corner

ps. if not by designed then it must be from packaging .

This is an issue only with the samples shipped to media and those not sold in Europe. It was indeed a problem with the packaging.
The reason we only started selling this card this week is that we fixed it in our Netherlands warehouse and reworked the packaging for this not to happen.

The-Hoff · 7 Jul 2016 at 10:17

Gigabyte-Gaming said:
This is an issue only with the samples shipped to media and those not sold in Europe. It was indeed a problem with the packaging.
The reason we only started selling this card this week is that we fixed it in our Netherlands warehouse and reworked the packaging for this not to happen.

Thanks for chipping in with this info. My card arrives today and what is normally a joyous occasion, I wasn't looking forward to receiving my shiney new gpu and I was automatically assuming I would be receiving a damaged one before I even saw it. My hopes are raised once more

Alphafox · 7 Jul 2016 at 11:01

Gigabyte-Gaming said:
This is an issue only with the samples shipped to media and those not sold in Europe. It was indeed a problem with the packaging.
The reason we only started selling this card this week is that we fixed it in our Netherlands warehouse and reworked the packaging for this not to happen.

@Gigabyte-Gaming

When will stock of the 1080 xtreme (standard edition) be hitting OcUK? Many of us are waiting for these and it's disappointing to have no ETA. Thanks.

Gigabyte-Gaming · 7 Jul 2016 at 11:09

Alphafox said:
@Gigabyte-Gaming

When will stock of the 1080 xtreme (standard edition) be hitting OcUK? Many of us are waiting for these and it's disappointing to have no ETA. Thanks.

Standard edition in another 2 weeks or so. All the stock for the first few batches were put into premium package.

Alphafox · 7 Jul 2016 at 11:25

Gigabyte-Gaming said:
Standard edition in another 2 weeks or so. All the stock for the first few batches were put into premium package.

Thank you, well that's not as long as I feared. Appreciate the swift reply

The-Hoff · 7 Jul 2016 at 17:37

Just to let you guys know, I received my card. Initial bad luck as my fins were bent as in the above image. Maybe mine was not as severe as I was able to delicately open and straighten them with a credit card (not a knife as it will scratch), and they look as good as new. I can see what they did to try improve the packaging but it will not work. The fins are too exposed. They should have been under the shroud. I consider myself lucky and I had bent fins, many others may have worse bent fins. I can see many RMA's just over fins.

As for everything else, it looks great and my fans run free, so maybe the new packaging has resolved that side of it. I have not installed it yet so here's hoping "coil Whine" doesn't ruin the party

EDIT - Extra feedback after playing with the card for a couple of hours and I am so angry you would not believe. This card has 2 modes, gaming and OC. This card crashes using 3DMark on OC mode. This card will not go above 2000mhz without a driver crash - pathetic.
I have not even tried overclocking because it will not even reach its OWN factory overclock. These cards aren't binned, they are from the bottom of the pile with a fancy cooler put on top. I have a 2nd FE card and that hits over 2000mhz with the lowly reference cooler. This card is an absolute behemoth and it can't even come close to my FE.
I know it is all about the silicone lottery but if a beast of a card with a cooler like this cannot even reach its own preset overclock, then there are serious problems with Gigabytes testing. I hope you all have better luck with your cards but this incident with mine shows that it is down to luck whether it runs well and nothing to do with the fancy cooler....as I have just proved, its a very poor one.
My refund will be initiated first thing tomorrow.

Sorry if I sound like a sour puss, but this has seriously ruined my weekend!!!

Kamoenix · 7 Jul 2016 at 20:31

Hmm, well this is rather damming.

I hope in 2 weeks they can get this sorted out.. Very tempted to move cards.

Dirk Diggler · 7 Jul 2016 at 20:53

While I've had decent GB cards like my 670 and my 970, I sent a 980ti G1 straight back for horrendous coil whine and I also received a 980 G1 Gaming with a damaged IO plate.

There are definite QC issues and they have spanned multiple models for me, so on balance I wouldn't touch Gigabyte if buying new.

Just my personal, honest experience.

Besty · 7 Jul 2016 at 21:19

The 1080 xtreme has a fully supported boost mode up to 1873mhz with the OC switch on, I think beyond that you are on your own. Are you saying it crashes at 1873 boost or when you are applying your own OC ?

Personally, I would only expect a solid 2GHZ+ boost clock from any 1080 card without a water-block on it.

My 980ti xtreme waterforce is the best card i have ever owned, cant wait to get the same in 1080ti form.

The-Hoff · 7 Jul 2016 at 21:35

Besty said:
The 1080 xtreme has a fully supported boost mode up to 1873mhz with the OC switch on, I think beyond that you are on your own. Are you saying it crashes at 1873 boost or when you are applying your own OC ?

Personally, I would only expect a solid 2GHZ+ boost clock from any 1080 card without a water-block on it.

My 980ti xtreme waterforce is the best card i have ever owned, cant wait to get the same in 1080ti form.

The OC mode, which brings it to 1936mhz (advertised on the website spec, but the boost always goes slightly higher on most 1080's anyway), crashes when running 3Dmark. The "OC Mode" is clearly advertised on the specs of this card, and I haven't added any extra core clock.
Anyway, It boosts itself to just over 2000mhz then crashes. I would be miffed if I couldn't manually overclock 1mhz over the factory overclock, but the fact that it can't even hold its own OC mode, that is unnacceptable.

The-Hoff · 7 Jul 2016 at 21:51

Having tried several 1080's now, the picture is becoming very clear with the Pascal series. The aftermarket coolers themselves do very little (unless you are using a waterblock), it is down to the chip itself. If you have a bad one, then no air cooling you throw at it will save it. A binned chip is the only guarantee, and I can honestly say, my FE card has beaten all the aftermarket cards I have tried.

Dannyb0yUK · 7 Jul 2016 at 21:59

My Premium Pack arrived (from elsewhere) yesterday, bent fins and fans hitting the X. At £750, it's disgusting. Calling BS on the official Gigabyte response above.

Gerard · 7 Jul 2016 at 22:04

The Asus 980 ti strix also has fins that arent covered by the shroud and they're not bent on mine, nothing special about the packaging either just a foam cutout it sits in. Wonder how gigabyte managed to royally screw that up?

The gigabyte response sounds a lot like amd on the fury x launch pump issues "it only affects a small amount of samples, and a fix has been implemented", and we all know how that turned out. Granted a package should be much easier to fix